Janett Riv
map-marker Phoenix, Arizona

Great Service and product! Stop the Whining, already!

These guys are at the front line of the people's war against big pharma and their henchmen in the US Congress. Very polite by phone, give accurate time estimates, and they always explain that even if shipped through UK, the source might be another emerging country ("OMG... that's not in Kansas, Toto!") Get over it America. Non-US drug manufacturers are not Bangladeshi textile shops. If you can't lose your bigotry, you can still order the name-brand version... and it's still cheaper that the ripoff US price. Or just pay the big bucks and buy US pharma stocks to reap unfair profits!
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1 comment
Guest

I agree with your statement, I have been using BMD for about 4 years always receive on time. The US entire prescription drug system is a rip off.

My medication is 600 US dollars and $140 through big mountain drugs. SAME DRUG SAME PACKAGING AND SAME DRUG MANUFACTURER.

Anonymous
map-marker Newark, Delaware

Not a complaint

This was my first time ordering a prescription drug from Canada. Big Mountain Drugs was very helpful, polite and knowledgable.

They took all the information over the phone. I faxed the prescription the next day. They called me within two hours of faxing it. I had my drugs in 10 days.

I would highly recommend Big Mountain Drugs. I will definitely be using them again. So much cheaper than the U.S. plus they have generic brand which works just as well.

You can order generic made in Canada or in another country, I chose Canada.

Once again it a great company.

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1 comment
Guest

i whole heartedly agree with Newark. My 1st experiance went very well.

kind.

courtious and helpful. will continue business with BMD

Anonymous

BIG MOUNTAIN DRUGS ARE A***WASTE OF TIME****

We went through all the sign up and they kept adding more requirements, we kept sending e-mails nothing... kept calling nothing they kept saying they had not received the prescription then finally they "GOT IT" but it wasn't in the format they wanted although I went though it word for word with them at the start. We finally got fed up and went with another Canadian Pharmacy. Don't waste your time and save your frustration..... Big Mountain Drugs NOT!!!!!Big Mountain Drugs NOT!!!!!Big Mountain Drugs NOT!!!!!Big Mountain Drugs NOT!!!!!Big Mountain Drugs NOT!!!!!Big Mountain Drugs NOT!!!!!Big Mountain Drugs NOT!!!!!Big Mountain Drugs NOT!!!!!Big Mountain Drugs NOT!!!!!
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2 comments
Guest

Ignorant reviewer.

Guest

one of the priciest we found. Keep checking...

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Anonymous
map-marker Wenatchee, Washington

Not a complaint

We are satisfied customers. My daughter and I have both used Big Mountain for several years and have never had a problem. We always allow at least 3 weeks for am order to arrive, have them contact us, making sure our contact information is correct, and if there is a time we have missed a contact call, we call or email them, the same applies to sending in a fax. Email works well. The phone representatives have always been pleasant and efficient. It takes a bit more than going to a walk in pharmacy but the savings are worth the little extra effort.
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Anonymous
map-marker Troy, Michigan

GOOD SERVICE

I was reading the complaints about this company and had to write. I have never had any problem with them. Yes, they do call to confirm, but only if you check that box on the order form. It is best to check the box, then you will know for sure they received the fax. One time, they didn't find my fax but it was resolved in a few minutes with me refaxing. They have always been courteous and I receive the correct medicine. Sometimes it takes a week longer but it is always right. I didn't want someone not to use this company because a couple people had a bad experience. I am saving thousands of dollars on my drugs and am very happy with Big Mountain.
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1 comment
Guest

I ordered 2 generic prescriptions on 9/18/2013 for dementia & fibromyalgia at the suggestion of my physician. They are not available in the U.S.

One shipped from India and one from Turkey.

They both arrived by 10/02/2013. (9 business days) I saved over $500! I placed order online and followed the outlined procedure. The only glich I had was I forgot to tell my credit card bank to clear the international transaction.

Blue Mountain called me, I called bank, problem solved.

Very satisfied. Will use Blue Mountain again.

Anonymous
map-marker Chatham, New Jersey

No problem

I am a regular customer. Yes, you do have to fax your prescription. Yes, they do call to confirm. Yes, as they tell you up front, delivery has to go through customs and takes two or three weeks. As long as I can think 3 weeks ahead, no problem.That's all I have to say but this website is forcing me to write at least 100 words so that is what I am doing. Ok, I need a few more. Getting close now just need about ten or fifteen more. This is a silly requirement that should be changed. Blah, blah, done.
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pismhe
map-marker Albany, California

Not a complaint -- from a satisfied customer

I've ordered several times from Big Mountain Drugs, and each time I received exactly what I ordered. It does take about three weeks for the drugs to arrive, but they told me that when I ordered. Part of the delay is related to the time it takes for the package to go through US customs. It's also true that they sometimes (perhaps most times) call to confirm the order or report some status (like the prescription expired). But the drugs have been much cheaper than from my local pharmacy, and so far the drugs have been effective. Also, the phone service has been courteous.
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GreenRoto
map-marker Bloomfield Hills, Michigan

Do not waste your time

In September 0f 2012, I order viagra and faxed my prescription as required. Today, December 3 I called to inquire about my order and I was told that the order was cancelled because they had called multiple times to confirm the oder and they couldn't reach me. I never received any message requesting to confirm my order. If you call them, place an order, provide your credit card number, and fax your prescription; should be a very good confirmation that you want the merchandise. This seems to be a common problem with this company. I am done with them.
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Loss:
$175
oldmaniowa
map-marker Edmonton, Alberta

I save 2k per year

I've been using Big Mountain Drugs for two years now and all I can tell you is everything has always been great. They are very clear about every part of the ordering process and when my first package arrived i was impressed with the packing and pills. In two years I've placed 6-7 orders that have come from two different countires. Shipping is fast although I have noticed some delays around Christmas. The 5% credit program they offer is also very nice, last year I spent $1k and received $50.00 back. I would suggest calling them and asking as many questions as possible.
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Loss:
$1000
Jalana Qlm
map-marker Somerset, Kentucky

Big Mountain Drugs has bad service!

This canadian pharmacy has really bad service. They will confirm your order and then few days later they will say they cant see your prescription. Then it will take another 3 weeks for the medication to come in. I am almost out of my medication and will have to pay full price to buy here. They also do not deliver to the home; they put the medicine inside your mailbox where it stays in the heat until you check your mail. They do not have good communication and inefficient service. I always have a problem with them. Had a problem once and thought it was the first time; second time I also let it go. But after so many times I decided to take action. I strongly recommend everyone to not use big mountain anymore as they do not have good service, takes a long time to come in, and they have bad communication. Big mountain is not customer friendly. There are plenty of canadian pharmacies with cheaper prices too. Big Mountain drugs is horrible and I am not happy at all.
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1 comment
Guest

This company if fantastic. Every business has errors, but for three years I have used them and with just one small hickup they have always come through. :)

Anonymous
map-marker Edison, New Jersey

Big Mountain Waste of Time

Don't waste your time. I called them to order an Rx and they told me to e-mail the script, which I did. Never heard from them so I called and was told that they never received and send again, which I did. Still no response. I called again and was told that the supervisor was putting all the e-mails together and would call me in 2 hours. Guess what? They never called. I will not use them now even if they do call. the only good thing was that I used their low advertised price and had it matched at another Canadian on line pharmacy. Don't waste your time with Big Mountain Drugs
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Anonymous
map-marker Jackson, Mississippi

Very slow and rude. Don't waste your time.

I have used Big Mountain a few times and every time it is a big hassle. They don't keep up with prescriptions, they always blame me for not submitting even thought I have copies of everytime I submit one. They are usually pretty rude to deal with as well. I have used them because their prices are reasonable, however it doesn't seem worth it anymore. I can afford to pay a little more to not be treated like I'm bothering them with my order. Good Luck to those who continue to use them, as for me... I'm Out!
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John D Esj
map-marker Dallas, Texas

Awesome Services from Online Pharmacy Bigmountaindrugs.com

Big Mountain Drugs - Awesome Services from Online Pharmacy Bigmountaindrugs.com
Big Mountain Drugs - Awesome Services from Online Pharmacy Bigmountaindrugs.com - Image 2

This Online Pharmacy www.bigmountaindrugs.com has the BEST prices and using their website is very easy to place an order online. They also have the ability to order by telephone (their customer service staff is VERY courteous and most helpful).

I receive my prescriptions very quickly, depending on where the order is being shipped from.

With today's economy, I am saving hundreds of dollars with Big Mountain Drugs. Quality, superb customer service and peace of mind will have me recommending to others any chance I get!

I am now researching meds for my mother for more savings. THANK YOU.

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2 comments
Clayton C Wfa

Nah, sorry. I don't believe a word of this ***!

Only a fool is going to buy medication on the web anyway, so you may get spome of them to think a REAL customer wrote this.

Only I KNOW better!

You're selling sugar pills as real medication as should be taken out and flogged! :grin :eek

John N Mzy

This is a self-effacing bit of nonsense claiming to be a real review. Do NOT believe this one!!!

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Don D Muj
map-marker Houston, Texas

Big Mountain Drugs (BMD), Vancouver BC.

Last Jan. I ordered PIOGLITAZONE (generic ACTOS) from this company. After 3 weeks I received the Rx from a manufacturer in India. In the past I had used generic Actos manufactured by a company in India. In fact their price was printed on the bubble packs for end users at 50 rupees for 10 pills, or USD$.10/pill. ACTOS bought in the USA runs me USD $1.40/pill. That's why all these Canadian Rx companies are making a killing! After using the pills from BMD for a while, I noticed that my blood sugar went up quite significantly and I wondered if the pills were genuine. I sent an e-mail to the manufacturer in India and a copy to BMD; asking for test results. (The manufacturer in India spelled the product PIGLITAZONE on their website, which made me a bit suspicious). Neither the Indian manufacturer, nor BMD answered my e-mail. Sent another one today to the CEO of BMD. Somebody called me. I wonder if this woman was a love child from an illicit union between Leona Helmsley and Moammar Gadhafi. She kept making up stories and turned out to be mean like a junkyard dog and was certainly no mental giant. First she said they had not received my earlier e-mail, because their e-mail server would not accept e-mails from the server of my e-mail provider (one of the largest in the USA). I told her I had sent my initial order the same way w/o any problems and asked her if they had since moved to a cave. A few minutes later she admitted they had received my e-mail. Apparently this woman had been instructed to make up all kind of off-the-wall stories and stonewall complaints. Then I asked for a test report. "No" she said. Then I asked: "How about my money back, or at least a refund for the unused pills?" "No" she said. Anyway this woman is one of the most moronic and inflexible persons I have dealt with in a long time. If the folks at BMD are so unprofessional, how can you trust their products? I have used other Canadian companies in the past and they always did a good job. To preserve your physical and mental health, stay away from BMD.
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2 comments
Guest

Two of the three purchases I have made through BMD have resulted in bogus charges being added to my credit card. Chase bank security called me today and told me that BMD has aa server in Canada and one in Panama.

Each time my order went to the Panama server, my number was used without my permission.

I suggest you check your credit card statements very close after any online transactions with BMD. I won't be using them again.

Guest

Since 2009 I have relied on this site for meds for my teenage son. I have always received quality products and their service has always been excellent.

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Anonymous
map-marker Charleston, South Carolina

After 6 weeks, order still hasn't been delivered

Submitted a prescription on 4/1. When it did not arrive in 2 weeks, I called. Was told there was a problem with order, and it had been cancelled. The company had never notified me of that. Submitted order again on 4/15. Today is 5/11. I just checked, and my prescription has not been shipped yet. My child has not had medicine for a month now. I'll have to find another supplier and will not be using Big Mountain again. Customer Service representatives seem as if they couldn't care less and make no effort to please the customer. I guess they have all the business they need.
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