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I ordered asthma drugs for my daughter, and she was not home when the drugs arrived. She went to the post office to get the package a few days later and the package already been sent back. They would not accept a credit card, so I foolishly used my debit card. Mountain Drugs just kept stalling me after the drugs were sent back, and said it would be redelivered but could take months. It has been over a year and I have not received the drugs. ...
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UNBELIEVABLE! Very poor service. Poor fax line. Poor computer skills. Poor service. Give patients the run around. One person has no idea what the other person is doing there. Beware. I would be concerned about the medicines received since the service is so very, very poor.One person says they didn't receive a voided check. Another says they didn't get a prescription and then another says they couldn't read the date. Another says it wasn't...
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I had been taking Levitra 20 mg pills for years (very expensive, but they worked). I received word that I could obtain the same brand/dose at lower cost and sent my prescription to Big Mountain. After receiving the pills, I took one and felt absolutely no effect (0 efficacy). I called to complain and the "customer service" agent could only offer me FREE SHIPPING on my next order - like I'm going to order ANYTHING from them again. He did not...
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Multiple Scripts Review

#968210
4.3
Have used Big Mtn for years They are outstanding!
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Big Mountain Drugs Aripiprazole Prescription Refill Review

#889805
Your fax number not working.1 877 253 9977.i just wasted 16 dollars trying to fax one prescription.i called to verify number and was assured its working.NEWS FLASH ITS NOT WORKING FROM PT HUENEME UPS ZIP 93041.THANKS FOR NOTHING.
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Bistolic 10Mg And Viagra 100Mg Review

#872693
5.0
I have moved a couple of my prescriptions to Big mountain and have never encountered ANY problems. The prices are 60 to 75 percent cheaper than the med's i have received from U.S. pharmacies. The quality of the drugs are good ! They work exactly the same and the savings mean a lot to my family. My father recommended Big mountain to me years ago. He was also a satisfied customer !
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Advair Review

#760440
1.8
They will not refund your money if your order gets lost in the mail, do not go through these people!
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Don't Buy from them b/c you won't know what you'll get! Ordered medication from them in 2015 from their UK distributor and brand which worked perfectly. Re-Ordered what I thought was the SAME mfg on the website on 1/14/2016 but received a different brand. After only 30 tabs, it was evident to my physicians and I it's not the same medication. Company call center rep told me they have the RIGHT to switch mfg's at any time without telling...
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1.4
I didn't like
  • Substitute mfg without telling patient
No problems...reliable, friendly service. Easy site to negotiate. I know others who have liked this site and recommended it to me. Will use more often. Don't know why others get so pissed off. I guess it's that they have nothing better to do with their lives. People need to get a life. Really now...I don't know why I have to use 100 words. I guess that's to discourage happy people. Well, I will continue until I've used up 100 words...
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Ordered a medicine on Oct. 8, 2015. Said I would get it in 2-3 weeks. Guess what, today is the 3rd week and no medicine. I am through with Big Mountain! Wish I had known this company gets its medicine in India, Taiwan, and China. They didn't have any trouble taking my money in a twinkle of an eye. Folks, a word to the wise. Stay away from this company! They have no way to track a shipment or to know if it was really sent. I think they are...
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2.4
I didn't like
  • I did not like
#725788
Ordered a 6 month supply and payed for the order. B.M.D. couldn't supply the order and called me and made a new order for a 90 day supply and charged me for the second order. Was promised a refund for the first order within 72 hours. That was three weeks ago. Called them after checking with my bank and no refund had been received. Rep claimed they refunded me, informed her that no refund has been posted. Was then told "we will get back to you"...
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Anonymous

jan My sister and I have used them for years with no problems and great service !!!

2.1
I didn't like
  • Live customer service
#569251
I placed a refill order and recvd an e-mail confirmation. When I tried to call them the mailbox was full. I called on three separate days to ask about sending a check and verify the order. I do usually get a phone call with instructions and to confirm the order and address to send it to. So far I still can no contact with the company. I'm wondering if they are still in business????? hellooooooooooooooo ...
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Anonymous

Doc Wayne I found a letter online from the FDA to Big Mtn busting their chops for violating FDA regs with a cease & desist order. Their counterfeit Nexium 40 mg. from India I've bee...

I ordered (as prescribed) generic Cialis 10 mg tabs. It came - but was 5 mg tabs and was for a different patient. BMD has agreed this was a mistake and states I will receive the correct prescription within several weeks. So on the one hand a hassle, on the other - they're not charging for the 5 mg they sent in error, so I will get about $45 free medication. Hard to complain about that. I will say that the generic Cialis works as well as the...
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5.0
#528381

Contact Big Mountain Drugs

Headquarters Address:
BigMountainDrugs.com
Unit #202A 8322 130th Street, Surrey
British Columbia, Canada V3W 8J9
Phone:
(877) 223-9977
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I have ordered from them twice and no problem. The medication is sent from India but so what.. as long as they arrive and work ... which they do.... I suspect that many of the complaints here are from people who have been scammed by sites pretending to be Big Mountain... make sure you are logging in to the .com and not something else.... Just trying to give credit where credit's due here... These guys are saving me a fortune. I'm about to make...
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