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Big Mamas And Papas Pizzeria

Big Mamas And Papas Pizzeria Reviews

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Big Mamas And Papas Pizzeria Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating; consumers mostly dissatisfied

Big Mamas And Papas Pizzeria reviews show a 1.0 star overall rating from 1 review with entirely unfavorable feedback.

Positive Feedback

There are no positive comments in the available review; service details are limited to a single complaint.

Negative Feedback / Risk Areas

  • Customer complaints about incorrect items and failure to honor allergy requests.
  • Request for refunds not addressed and no response from customer service.

Key Takeaways for Future Customers

  • Check Big Mamas And Papas Pizzeria policies before ordering and be prepared to follow up on refunds.
  • Document special instructions carefully and confirm allergy handling when placing an order.
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Michael B Yad

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No response to customer complains

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AI Highlights
  • - Order 4926**** placed 4/7; message sent 4/8.
  • - Salad had peppers despite allergy note; Creme soda replaced Boylan Black Cherry; refunds requested ASAP.

I sent in a message on 4/8 regarding order 4926**** placed on 4/7. Issues were as follows:

Issue number #1: Order specified "No Green Bell Peppers" in the Avocado Feta Salad.

This is an allergy issue.

The salad did in fact contain bell peppers.

Issue #2: Soda ordered was Boylan Black Cherry. Instead got Creme soda.

I would like a refund for both these items.

PLEASE RESPOND AND PROVIDE A REFUND ASAP.

Loss:
$18

Preferred solution: Full refund

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