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No response to customer complains

I sent in a message on 4/8 regarding order 4926**** placed on 4/7. Issues were as follows: Issue number #1: Order specified "No Green Bell Peppers" in the Avocado Feta Salad. This is an allergy issue. The salad did in fact contain bell peppers. Issue #2: Soda ordered was Boylan Black Cherry. Instead got Creme soda. I would like a refund for both these items. PLEASE RESPOND AND PROVIDE A REFUND ASAP.
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#4564950 Review #4564950 is a subjective opinion of poster.
Preferred solution
Full refund