Big Kountry Appliance Repair
Big Kountry Appliance Repair Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Big Kountry Appliance Repair has 1.0 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Avoid at all Cost!".
Consumers are not pleased with Discounts and Special Offers and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
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Verified Reviewer |
Brownsville, Texas
Horrible Experience!
Three and a half weeks for parts, Family of 5 living out of an ice chest for over a month. Technician comes out to complete repair.
Refrigerator still not cooling. Horrible Experience.
Do Not Recommend! Complete lack of communication!
- Never return calls always at lunch or closed when i call
- 3 plus weeks to get parts
- Repair failed to correct problem
Preferred solution: FIX MY EQUIPMENT ASAP 30 days with no refridgeration!
User's recommendation: Avoid at all Cost!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Austin, Texas
Very disappointed customer, they lie to get around warranties
My washer broke, their tech lied about something he broke and now my warranty is voided due to his lie to cover up his error. Julio R was the lying tech and poor customer service was Lory.
Houston, Texas
Big Kountry Appliance Repair Dishwasher Repair Review
Stay away from these scam artist. Never fixed my dishwasher.
Wanted $508 for repairs. No receipts. Liars.STAY AWAY FROM THIS *** COMPANY.
Used BBB and credit card company to intervene. What a joke.
Mount Laurel, New Jersey
Big Kountry Appliance Repair Services Review
Sent a repair person out to fix dryer, he did not speak english, was here for over 2 hours made a BIG mess and left witgoyt saying a word and my dreyer is still not wirking
Baytown, Texas
Faulty Repair Service
This is the place Sears uses for repairs. Tell Sears NO THANK YOU!!!
Demand they send another repair place out. It took 4 days after calling it in to get someone out here. He gets here and doesn't have the part, says they will call and schedule when it gets in. After waiting another 5 business days, I call to get status and lo and behold, the parts are in.
Did they bother to call? NO. 3 days later they are supposed to be here between 10am and 1pm. They finally show up at 3:43pm.
During this time, I have lost $1,053 worth of food. DON'T EVER USE THIS SERVICE!!!!!!
- Extremely bad service
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There are rude, disrespectful I had several appointments to fix my applicance. I waste my time waiting for the repair guy to come. Bad customer services