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Big Kahunas Water Parks

Big Kahunas Water Parks

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What is your customer experience with Big Kahunas Water Parks?

Big Kahunas Water Parks Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Overall Customer Rating and Sentiment

Big Kahunas Water Parks reviews show a 1.8 star rating from 1 review with mostly dissatisfied consumers and a wholly unfavorable rating distribution.

Positive Feedback

Visitors noted the park itself is good and the price level is low, offering value for budget-minded families.

Negative Feedback / Risk Areas

  • Repeated customer complaints about poor customer service and frontline staff behavior towards guests.
  • Reports of perceived discrimination affecting guest experience.
  • Issues mentioned with discounts and special offers handling undermining trust.

Key Takeaways for Future Customers

  • Check recent Big Kahunas Water Parks reviews before booking and consider expectations for guest service.
  • Verify available discounts and ask about policies to avoid surprises.
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Maria S Rbe

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| map-marker Berlin Township, New Jersey

Bad customer agente

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Staff pushed my son out of the small pool area.
  • - The reason given was that we are Spanish.
  • - The place is good, but the staff was described as terrible.
Contains 1 confidential file for company representatives
Updated by user Sep 13, 2024

Dont come to this park the staff are very rude whith the kids

Original review Aug 29, 2024

We were there in August 2028. My son was in the small pool and he wanted to go to the small slide.

The person in charge told him not to and pushed him out. Why? Because we are Spanish. We saw another person playing and she was kind with them.

My son cried the entire trip. It was horrible.

I can't say anything good about her. The place is good, but she is terrible.

Loss:
$256

Preferred solution: I pologize and refund

View full review

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