Big Island Motors
Big Island Motors Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Big Island Motors has a 1.0 star rating from 1 review and overall consumer sentiment is negative, citing poor customer service and high price level.
Positive Feedback
Staff were described as warm and friendly during the sales process.
Negative Feedback / Risk Areas
- Reports of serious mechanical failures sold as-is highlight Big Island Motors reviews raising trust issues.
- Buyer paid high price then faced expensive repairs, a common Big Island Motors customer complaints theme.
- Poor post-sale customer service with limited repair or refund assistance.
Key Takeaways for Future Customers
- Get an independent mechanical inspection before purchase and document pre-sale condition.
- Expect limited after-sale support; confirm warranty or repair policies in writing.
- Compare prices and reviews to evaluate value and customer service before buying.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Big Island Motors has a 1.0 star rating from 1 review and overall consumer sentiment is negative, citing poor customer service and high price level.
Positive Feedback
Staff were described as warm and friendly during the sales process.
Negative Feedback / Risk Areas
- Reports of serious mechanical failures sold as-is highlight Big Island Motors reviews raising trust issues.
- Buyer paid high price then faced expensive repairs, a common Big Island Motors customer complaints theme.
- Poor post-sale customer service with limited repair or refund assistance.
Key Takeaways for Future Customers
- Get an independent mechanical inspection before purchase and document pre-sale condition.
- Expect limited after-sale support; confirm warranty or repair policies in writing.
- Compare prices and reviews to evaluate value and customer service before buying.
Hilo, Hawaii
We got shafted.
- Sales were friendly at first, then unhelpful.
- Car sold for $4,000 with leaking water pump and head gasket; issues surfaced within a month.
They were very warm and friendly during the sales process. After that, not so much.
They sold us a car with a leaking water pump and a blown head gasket for $4,000. Cost to repair is $4,000. We had this car for less than a month before the problems showed up. A heater hose that didn't have a clamp on it popped off.
After we had it towed in the shop found these other problems. $1,000 for the timing belt ,water pump job and $3,000 for the head repair. The auto dealer said all they could do for us is sell us another car.
I think they should do a basic mechanical check of the autos before they are sold and at least offer some help with repairs if they sell a lemon.
STAY AWAY. STAY FAR AWAY.
Preferred solution: Price reduction
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