Refund our membership

I signed up for membership in February and none of the benefits they stated were available.I originally tried to get a group discount on errors and omissions. When I called to see how it works I called 909-809-**** and spoke with a person named John Saugie. He referred me to an agency in the OC not even related to brokers insurance group. He tried to charge me $400 broker fee on a 1400 e and I policy. When I declined I had called back to cancel my membership. I spoke with John again and he referred me to another agency in LA. I told him to just cancel my membership. He stated he would cut a check. I never received my money". I called and sent numerous emails with no refund|. Them I receive an email from BIG independent group USA and found out they had the same number:. I called and spoke to John again'. He stated this is a new company since brokers insurance group went bankrupt and there was nothing he could do for me and hung up the phone'. Please be careful with this association". There are plenty of reputable associations out there that don't have a self serving interest..Such a shameful experience with them. 1c61ad
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ID
#429008 Review #429008 is a subjective opinion of poster.
Location
Ontario, California
Loss
$399

BIG Independent group USA stole my money

I signed up for membership in February and none of the benefits they stated were available. I originally tried to get a group discount on errors and omissions. When I called to see how it works I called 909-809-**** and spoke with a person named John Saugie. He referred me to an agency in the OC not even related to brokers insurance group. He tried to charge me $400 broker fee on a 1400 e and I policy. When I declined I had called back to cancel my membership. I spoke with John again and he referred me to another agency in LA. I told him to just cancel my membership. He stated he would cut a check. I never received my money. I called and sent numerous emails with no refund. Them I receive an email from BIG independent group USA and found out they had the same number. I called and spoke to John again. He stated this is a new company since brokers insurance group went bankrupt and there was nothing he could do for me and hung up the phone. Please be careful with this association. There are plenty of reputable associations out there that don't have a self serving interest. Such a shameful experience with them.
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2 comments
#702124

this sotry is completely false. I have known Jon for over 30 years.

This just shows the down side to the internet.

Jon has given back to the indsutry in a BIG way and it is a shame that cowards can put things out in the world like this. Keep up the great job and dont let the cowards disrupt the amazing things you do.

#679633

Same thing here. Just a money grab!! :(

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ID
#428843 Review #428843 is a subjective opinion of poster.
Loss
$399

About

Summary

Big Independent Group USA is intended to unite agents/brokers, carriers and vendors for the common cause of improving the industry they work in. Its mission is to offer industry related education, create networking opportunities, and to act as a national voice for all participants within the Insurance Industry. The organization allows creating an environment around sharing information, discovering new ideas for streamlining current processes, increasing productivity thru new technology, and understanding new legislation, etc. Big Independent Group USA gives its members Networking opportunities at local and national events, Exclusive discounts for seminars and events, BIGinsUSA Times magazine and e-news updates, Education courses designed to help any company better serve its clients, Referral opportunities from the BIGinsUSA.com member directories, BIGinsUSA hosts the largest regional insurance convention focused primarily on P C producers who serve their local communities, Advocacy efforts to bring awareness and solutions to the independent agents, etc. Big Independent Group USA is based in Rancho Cucamonga, CA.

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