Anonymous

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Verified Buyer
| map-marker Waltham Abbey, Essex

Complaint about mail and food

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Big Easy - Complaint about mail and food
Big Easy - Complaint about mail and food - Image 2
Updated by user Apr 19, 2024

No one got back to me just completely ignored my email

Original review Apr 14, 2024

Hi I went to Westfield branch for my daughters

Birthday first time out for years due to a illness I had the worst experience had a hair in my food still was made to pay for the meal manager was so so rude and intimidating Ive come home literally so upset havent been out for years due to a phobia plucked up the coriuge to go out and got put down and treated badly by the manager

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User's recommendation: Defo not

MARIE O Pue

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Verified Reviewer
| map-marker Ashburn, Virginia

Not a good restaurant

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The lobster was small and rubbery you didnt get any side dishes not even melted butter was terrible value for money will not go there again .

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User's recommendation: Don’t go

Leea S

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Verified Reviewer
| map-marker Teramo, Provincia Di Teramo

Terrible service disgusting dissapointing food

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Updated by user Nov 07, 2023

They did not reply

Original review Oct 31, 2023
My partner and I came there on Friday 27th October was seated at 905 reservation in the name of Tasha.
We ordered the shrimp to start which was overcooked cold and half a portion we got it changed which was much better and a full portion my prosecco came that was warm and had to be changed. Waiter brought someone elses food to us when our food did arrive chicken was cold chips burnt and greasy Lobster was awful like rubber and full of water I was told big easy have changed suppliers and lobster is not as good if thats the case it should be taken off the menu grantrd we got 20% off the bill but it took us two hours to get there and I didn't even have a meal
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User's recommendation: Big easy hasn't responded

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