Big D Transmission & Auto Service
PLEASE DON'T GO HERE!!!!!!!! I took my car on 11/30/11 to be fixed because it would not shift gears and making a noise.Rich told me I needed to rebuild the transmission.Rich said, I needed to put new parts in but I could not have a copy of the paper with the parts on it because it would not be covered under the WARRANTY!!!!Rich also told me not to take my car to anyone else because the WARRANT would be cancelled.I picked up my car on 12/5/11 drove it to work and the check engine light came on and the car wouldn't go over 35 miles per hour. I called Rich and he ,bring it back in the morning.I took the car back 12/7/11,Rich said, it was a default in the new party they put in.They put it on the machine and it said, it was the Solenoid Pack was BAD,so they replaced it!!!!! I was on my way to work after I picked up my car that day and the same thing happened again I couldn't go over 30 miles per hour.I called Rich he said, they would come tow it from my house and he did but I told him I was not paying for that!!!!!Rich said, that they fired the guy working on my car because he didn't drive it long enough.So, I picked up my car again on 12/9/11 for the 3 time and he said, everything was GOOD and I shouldn't have a problem anymore!!!!RIGHT!!!!!!Well on 12/11/11 coming home from the store my car did the same thing again!!!!!!!!I paid $2000.00 for this so it should be working NOW so what's WRONG with this PICTURE!!!!!!! Rich told me yesterday the car would be ready not!!!!! He said, they needed to order new parts again and rebuild the transmission over again!!!!!!Rich told me yesterday I had electrical and computer problems!!!! So,way is they coming up now!!! I will check now with the BETTER BUSINESS BUREAU from now on!!!!!!! I'm talking with a LAWYER!!!! We should all get together to do something about this so it want happen to anyone else!!!!! Virginia
Big D Transmission(Garland RD/Garland TX)
Please do not go to this place!! I was desperate and my car died on me so this guy promised free towing and a payment plan for my budget. So I thought this would be great. I could pay on it weekly and have my car at the same time with just giving my clear title to them Well he calls and tells me it will be 2688 dollars to fix. Mind you this is a 98 Ford Contour which is only worth about 500 dollars. So I told him "that's like buying a new car. He said Yea. So he gives me this # to a place called Money to Go which by Rich's terms, gives out lots of money and will work out a plan for you. So I am thinking GOOD!! This guy gives out lots of money so I should be good. WRONG!!! The guy asked if I had a job the year and make and model of the car. Any additional income besides my job and the mileage on the car. He told me he would call me back with the bad news that he could only get me 500 dollars. That sure is lots of money(by Rich's terms) SO WHAT I WILL DO is tell them he can have the car and I will just get me something else. I dont even think I needed all thE WORK that they did on the car. I think I only needed a water pump but they went ahead and re-built the engine, said I needed a new radiator(which was fine) but I think he took advantage of me for being a woman. Please dont fall for the scam of the so called "Payment Plan" And just make sure you know what's wrong with your car before you take it to a place like that. I think they are full of s*it!!!
Big D transmission & Auto Service ... We're The transmission shop that offers best quality and very affordable transmission repair in garland, dallas and the dfw ...
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