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Big Chicken

Big Chicken

www.bigchicken.com
What is your customer experience with Big Chicken?

Big Chicken Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Big Chicken reviews show a 1.0 star rating from 1 review, with consumers mostly dissatisfied and a 100% unfavorable rating; recent recommendation reads "Byob" and reviews note poor customer service, discounts, and a high price level.

Positive Feedback

The lone reviewer noted combo items like sandwich and fries and a suggestion to "Byob."

Negative Feedback / Risk Areas

Themes in customer complaints include:

  • Price increases with drinks removed from combos.
  • Food quality issues such as hard buns and wrong slaw.
  • Poor customer service and disappointing discounts.

Key Takeaways for Future Customers

Consider that prices are high; confirm drink inclusion before ordering; bring your own beverage; check billing, refunds, subscriptions policies if concerned.

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Shirley G Gjd

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Verified Reviewer

They have raised prices

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I paid for a combo today that usually includes fries and a drink, like most combos everywhere, but today only the sandwich and fries were included, and the price went up $2 since I had been there a week ago. I do not understand how you raise your prices and do not include a drink.

So you want damn near $20 for a small sandwich and fries. Not to mention, when I got home, my Shaq Attack bun was hard as a rock, and I asked for the slaw on the side.

I opened it, and it's not the jalapeno slaw; it's some bland cole slaw, and I spent $14.30 for this with no drink included. Terrible idea.

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User's recommendation: Byob

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