Anonymous
map-marker Haverstraw, New York

Awful experience

I had an interview with Daina Lerman on 5/30/24. She called ACS on me 1.25 seconds later after my interview.

I was trying to help my child find a mentor. I understand that people are mandated reporters but calling ACS on me instead of finding a Big to match with a little is very unprofessional, unpleasantand and unnecessary. Do your job instead of shaking up my houshold.

You people crossed the line and boundaries! You made me and my family feel unsafe!

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User's recommendation: Don't contact them. They call Acs on you!

Dean B Gjf

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Verified Reviewer
| map-marker Sacramento, California

Let it be known BBBSA OF SACRAMENTO

Big Brothers Big Sisters - Let it be known BBBSA OF SACRAMENTO

I was 11 years old.

Me and my mother reported to the Big Brothers of greater Sacramento area.

Statement of sexual assault.

They neglected to comply with reporting it to authorities.

Today they still will not comply with finding him and prosecuting him.

No compensation for my life of mental illness.

They are not concerned.

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Loss:
$500000
Pros:
  • Could of worked
Cons:
  • Scrood up my life

Preferred solution: My life of success. Financial compensation. And the man arrested for molesting me. Public apology.

User's recommendation: Trust has been broken, then and now.

Anonymous
map-marker Yonkers, New York

To big big brother

Hello big brothers my name is Elizabeth I'm a big fan but I'm very disappointed in this season because Jack has been bulling other house mates like Nicole and ovi this is unacceptable and this is not what big brothers is about we have enough division in the world please let the big brother house guests know this will not be tolerated Thank for understanding my point off view......please write back.

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Corrina E
map-marker Columbia, Missouri

Very disappointed

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When my ex husband left me with four young sons and a daughter, I applied for this program for my boys. They were put on a « waiting list « to be matched up with a big brother or couple in Springfield, MO.

That was in 2010. Every year or so I would call and be told that we were still on the waiting list, but nothing except emails soliciting money to support their program.

At the time I was obviously broke and could not give money to them. I am very bitter towards this agency because it didn’t feel like they actually cared or tried to help.

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Reason of review:
Poor customer service
5 comments
Guest

I had the same horrible experience. They do not care at all and sit around all day consuming donations from people who think it's a good honest organization.

Guest

I know why they do this. It's a experimental program.

To see if your kids will become undesirable/ delinquents , in trouble with school law drugs. And ones who have mentors will be better person inthe future. They do this for random ratings. To promote there organizations.

Look it up. Study of mentors for delinquent children.

Something like that. It's a .pdf

Guest

This is a volunteer organization- perhaps there were not enough volunteers in your area to meet the need? Your feelings of bitterness and entitlement are inappropriate.

Guest
reply icon Replying to comment of Guest-1695770

It’s extremely inappropriate to send a broke single mom of 5 who applied for help emails soliciting money for donations. My children were interviewed but no follow up.

As I said, very disappointed in how we were treated by the organization. Now that I make a good income and am in a position where I can choose what agencies my company donates to- this would not be one of my choices.

Guest
reply icon Replying to comment of Guest-1695770

Dear Anonymous walk a mile in her shoes before you judge her feelings. Everyone is entitled to their own feelings and your comments are a complete turn off!

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Anonymous
map-marker Cupertino, California

I got rejected also and so did my Buddy at the YMCA

Almost not worthwhile applyinf for

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Anonymous

Poor treatment of volunteer applicants

I applied to volunteer for the Houston BBBS. The person who interviewed me and reviewed my application didn't seem to know what she was doing. She asked me for references after I had already provided four references in my application. She gave me a call-back number that didn't work. She took a long time to finally settle with me on an interview day/time.

The application process was invasive. I had to consent to two background checks, and they asked me to donate to the organization the cost of my background check fees (I didn't). At the interview, the interviewer asked me to sign a medical release form so she could talk to some therapist I had seven years ago and ask the therapist all about my mental health treatment history. I felt like that was going WAY too far.

I'd like to add here that I am a public school teacher, and the state of Texas didn't even check up on me as much as BBBS did or ask to talk to my therapist.

Ultimately, my application was denied. I have a feeling it was because I asked to be matched with a teen. Even though the organization says they work with kids up to the age of 16, my interviewer said they didn't have any teens. I also think that they don't really serve the part of town where I live, and I said I didn't want to drive more than 15 minutes each way to get to my match. However, the rejection letter I received had a condescending tone. They said that I was denied but that "it is our policy not to provide a reason", and "our decision is final." They didn't thank me for my interest in the organization or all the time I spent on the interview and application process.

I regret that I applied to BBBS. I feel like I gave them a lot of access to my personal information through background checks and references, and they didn't respect my time and transparency.

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1 comment
Guest

My daughter just signed up for this & they wanted her to pay. I feel if you are volunteering your time, gas, & money for activities, you should not have to pay any fees.

Susan E Ebb

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Verified Reviewer

Fake person

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After suffering the loss of my 25 year old son, I thought I would check into the program for my 11 year old son who clearly missed his big brother. I wasn't clear on what the program was about..

After reading more about it I cancelled the application. After a family trip and talking to a family member about it on a Saturday, I received a call from a man who said he was with Big Brothers of America. He wanted to do an interview on Wednesday and I agreed. The first thing he did was hand my 11 year old a pamphlet about sexual abuse.

He also gave me one on sexual abuse and said make sure you read, growing concerned. I asked him to come out side so I could smoke a cigarette where we had a camera. After he asked how I would feel if my son's big had a felony record I knew something wasn't right and began thinking this family member who I now know to have been apparently carrying a grudge against me may have called him and gave him false information. I brought up her name and he said she sounded familiar.

Once he saw the camera he changed his demeanor! I went to Big Brother's on Monday to place a complaint and the lady seemed thrown off by what I was telling her. I have since found out this man was an intern.

He left these pamphlets and a card saying he was a Programs manager. I would recommend checking out a person before they are sent to your home!

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Anonymous

Complete incompetence

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I would rather get three root canals then deal with these people EVER again Their purpose and mission is to help the disadvantaged and by the way they operate I don’t think they try hard to work with people at all. We had our stuff out and labeled by 6:30 this am have been home all day looking for the truck they just sped by our house twice and we tried to wave them down and they ignored usCalled the office they tried to blame it on us saying stuff wasn’t out on time this am and driving by our house on this small quiet street is just a coincidenceSeriously.⁉They say they won’t leave a message for diver and his partner to tell them to go back that it is illegal to do that.

When I asked what law in this state makes it illegal for a truck driver to pick up a message on their route., when stopped or the passenger at any time. No answer

Says call us back at 5 if nobody comes and I said what then will you get somebody here by 6:00? Nope we won’t promise that.

A total ....

Find another charity that is determined to unite people in need with help. These clowns are painful to even have a conversation with, just deliberately unhelpful

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Reason of review:
Poor customer service
Anonymous

How sad.....

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I, too, am very upset with the interview process here at our local Winter Park bbbs office. Both my son and I were interrogated as if by the CIA and then the coordinator proceeded to call both my son’s Father and Grandparents and interrogate them!

I called the coordinator after not hearing anything for a week and then she proceeds to tell me that my son was denied for the program! My son is a sweet kid desperately needing a good male role model.

He’s devastated and is taking this as just another rejection he receives at school or by the bullies he encounters at school. I’m not impressed by this organization one bit.

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Reason of review:
Poor customer service
3 comments
Guest

I agree with what you said. They did the same thing to my son.

Guest

I have been waiting three months for a call back and have had nothing. My son's father is not really involved and has no male influence in his life.

Guest

Any explanation given ?

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Anonymous

Declined for volunteering after filing a complaint due to there lack of Marylands BBBS lack of communication.

It sad to see the BBBS site state they need so many volunteers and yet their intake process is extremely slow and lacking people with real passion for the youth.

I grew up in a YMCA and thought I would give back to the community so I decided to volunteer locally.

After not hearing back from the local BBBS that interviewed me and them not responding to my email for 3 weeks I filed a complaint with there headquarters in Florida that stated the states have jurisdiction in there own area and there was nothing they could do about it.

The next day the interviewee called me to tell me I did not qualify for the volunteer position.

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Reason of review:
Work Experience or Job Application
Anonymous
map-marker New York, New York

Big Brothers Big Sisters New York City...CRIMINAL

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This is actually the first time I am going public with my story and experience with this agency but it might not be the last time you hear from me. My husband was incarcerated 4 years ago and will be imprisoned for the next 3 years and I have been raising two daughters (ages 7 & 10) with the help of a mighty strong village. As a professional in the social service field, here in the New York Metro area and with my experience as an ALL-IN, hands-on parent, I know the importance of a strong foundation when it comes to raising children. I wanted to offer them as many services and positive experiences as possible, especially dealing with the separation between them and their dad. So, I looked into and reached out to Big Brothers Big Sisters of New York City to give us some support through possibly pairing my daughters with mentors. BIG MISTAKE!

We went on 3/16/16 to what we were initially told would be an interview for each of us. Arrived and first I was interviewed and then my two daughters were interrogated, probed and fed information from a women by the name of Kristina who is supposed to be an Associate Program Manager but who is a pawn in the agency's agenda to divide and conquer for their own monetary gain. My children were asked questions with the intention of getting information that could be exaggerated and then used against us, which is exactly what happened. These children were not questioned with the intention of pairing them with a mentor who would be the best fit, that was never the intention.

I work with organizations that have government funded contracts and after everything I have gone through over the past few weeks, I realize that this is all about money and it is disgusting! When you receive these contracts, you have to fulfill the quota. There are usually more spaces and more money available to 'assist' families who are involved some way with the criminal justice or family court systems.

This sorry excuse for a woman and her supervisor exaggerated the already exaggerated (as children tend to do), but still minor, stories of my 7 & 10 year old's in an attempt to bring a case of 'suspected abuse' against me. Oh really chick?! I dealt with the situation in a very professional and adult-like manner, although the old, back-in the-day me wanted to knock her square into her next life and burn the whole place down...but I refrained :-) After telling me that she needed to 'report me', she, at least three times, continued to offer "services" for me and my family...are you nuts?!? Of course I refused and told her NOT to contact me all three times.

I emailed the agency and wrote a letter expressing my frustration and copied the entire executive staff and place all seven letters in the mailbox. In the next week or so, I received a phone call from the CEO of the organization, Hector, who called at a time when I couldn't speak very long. However, he listened to my story and called me back the next morning to continue the conversation. Our conversation the next morning consisted of him attempting to pacify me, and tell me how much he 'respected me as a "single mother"'. That might have went over well on someone who was looking for sympathy but it did nothing for me. He proceeded to defend the practice of this employee and even defended her use of the term "interrogate" which she used in reference to the "interview" when talking to my 10 year old.

When I spoke to children's services, because, yes, they came to my home and had to speak with me and my children, I explained the entire story and how I felt my family was been victimized, they pretty much agreed. No, one I told this story to understands how you can go into a place as reputable as Big Brothers Big Sisters of New York City looking for help and come out the way I did, a victim of cruel and corrupt system!

This organization may have started off good, but once profit becomes the goal underhanded things begin to happen and as a result, so many people become victims of the system. I REFUSE! My heart sinks when I think about how many families may have been destroyed as a result of these cruel, thoughtless tactics for the sake of GREED! How many people who were just afraid to fight back? I will be your voice for now but don't be afraid anymore! Come and stand with me and we will prove victorious in this fight against our families and our communities!

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Reason of review:
Bad quality
6 comments
Magdalene Hfo

They definitely do talk to you disrespectfully.

Guest

bbbs of stillwater said i had sold donated football tickets that i had taken my little to. they look for things to make the matches upset. went from big of the year in 07 to a crook in a year.

Guest
reply icon Replying to comment of Guest-1370013

I to have a long standing history with bbbs. My last match failed as the kid was in a bad mood about my being there after the match started out really good.

I thought I had the support of the case worker and did what she said and spoke to the mom. I wanted to better serve her son as a Big Brother. The mom became very out off and closed the match the following day saying her kid didn't want to be in the program. Six weeks later which as of this typing was yesterday I get a call from the case worker that I'm kicked out of the program!

She said I stayed at the kids apartment to long. This was my third match and with my first match I had a falling out with the mom after three good years and that was 12 years ago. Suddenly that's relevant? I had a great match since then and had been welcomed back to the program.

I didn't do anything wrong and parted with this most recent mom on friendly terms. There's still much more to my story but bbbs mentality needs to be exposed.

What a way to treat its volunteers! I'm very hurt and devastated as this meant a great deal to me!

Guest
reply icon Replying to comment of Guest-1449975

Put off! Sorry of the typo

Guest

I can see that happening. Their interview process for applicants and volunteers is absurd.

They are supposed to be providing mentors. How about interviewing parents and children in a sane way and with mentors stressing a criminal background check and personality/reliability but not put everyone through the ringer.

Guest

Nice. Thanks for sharing.

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Anonymous
map-marker Redmond, Washington

Review in Advertisements and Cons category from Redmond, Washington

My 2 son's remained on their "waiting list" for 7years and just recently(Today) I was told that my children were matched but they didn't know how to contact me because my phone number had changed and now my boys are too old. Funny, my address hadn't changed and we still receive flyers and postcards but they couldn't contact me!/?

I was also told by their representative Goiania that my daughter couldn't be added because they don't like to break promises to kids, lie or mislead the children...really? I waited 7 years for them to basically tell me *** you and your children!

Your boys are too old now and your daughter will be too old when we get back to you in another 7...by the way my phone number remained the same until January of this year and we've been in the same house,with the same address for 11 years. What a joke!

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Reason of review:
Poor customer service
1 comment
Guest

They are a joke

Anonymous
map-marker Sonora, California

I would like to file charges against the Big Brother Big Sister Program Sacramento, CA

During you long interview process you are asked the age of the little, specifics, that is special needs, etc.

I was asked if I want to mentor a little, age 9. I was told that she was very headstrong. I was very hesitate about excepting the match, but they kept calling and insisted that I take the match. Once I met with the little along of course she was testing the waters and then her mom to me she was just diagnosed as having ADD. When I called the support staff, she basically told me to deal with it that she was not a babysitter.

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Verified Reviewer
| map-marker Villa Park, Illinois

BBBS volunteer sexually abused my husband when he was a little boy

BBBS has policies to protect both the children and volunteers, this organization FAILED week after week, year after years allowing ALL policies to be broken allowing my husband and brother in laws and their friends to be sexually abused, ALL documented by their organization. They knew the little was sleeping over in the bigs bed very often, and documented that this was not right and needed to stop, but allowed it for years on top of many other raised questions in their evaluations.

This man still is not caught, and in his late 40's & has 3 victims now in his home( not married,no children except the ones he abuses) can someone please help us. 630-932-****

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Reason of review:
BBBS took away my husbands innocence
Anonymous
map-marker Sacramento, California

Big Brother, Big Sister

This Company is bringing in Millions of money that is supposed to be going to the kids. My mother resently left this org. because they made them lie to the public and state 98% of monies were going to the childeren.

Fact is when the "big brother or sister" goes out they are expected to pay thier own way for everything and the parent of the child is to pay for the kids half - the "Big Brother, Big Sister org." pays nothing towards any outings these kids have. The only chance they have to do anything extra is if some companies donate tickets for the kids to do some fun things, but not from the org.!

The only monies put out by the "Big Bro., Big Sis." is a Chrismas party where each kid gets 1 gift and the staff and the "big bro.'s and big sis,'s are invited to come. Then one other party for the "big bro.'s and big sis.'s"

So they take in Millions pay for 2 parties - no money for the outings - lie about how much is going to the kids (Big time) and pay emloyees very little. My mother was a receptionist for years for them - then just got too sick of all of it.

There are a lot of people getting extreamely rich for doing nothing.

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20 comments
Germani Sxb

The BBBS Profram contract is minimal and cannot be reinforced with compensation. That being said.

A big brother or big sister, can step into your child's life and take over your parenting role of your children and grandchildren! The BBBSP says, " they are older and can do what they want to, were so sorry". They offer no counseling for this problem. They are funded in the millions by our government tax dollars.

This is unaceptable. Do not do this program. They have turned a blind eye to grooming, and getting counseling for everyone involved. Meanwhile they are making a lot of money, instead of dispersing funds for problems like this and more.

Beware, you are on your own parents. Lauree Carlsen

Guest

Bad experience. Match advisor gave no help or advise and was difficult to reach.

We were not told the boy we were matched with was bipolar and his mood swings were horrible.

His mother just wanted a break from him and would call repeatedly and have some issue where she needed us to keep him longer, 8 hours or more every weekend! We were nothing but free babysitters to a troubled, defiant 10 year old kid, and when we quit the match advisor's only concern was it would mess up their stats!

Guest
reply icon Replying to comment of Guest-1093171

In sorry about our situation but happy to read other people have had trouble with bb bs. After 212 years I stopped being a big sister. She was wonderful but her mom was disrespful to me

Guest

The Kentucky chapter is prejudice due to our religion they never helped us. They never even gave my son a partner.

I sent in all of the documents and his photo and they let us down.

Not a reputable company at all. Very disappointed because I was going through divorce and he needed male guidance.

Guest

scam just take your money and never call you back ,, what lie also i called several time and leave a lot messages ,, please hope people read this and dotn fall on this scam ..

Guest
reply icon Replying to comment of Guest-835617

Money?? They don't charge you.

Its free. Not good but free

Guest

As someone who was a mentor, I find this organization couldn't care less about the kids. In fact, I really don't know what they do besides set you up with someone and give you contact information.

The kid I was with was having a personal issue with too many appointments. I called the social worker and asked what are they *** about this, and you know what she told me, "He just has to deal with it". She realized quickly what she said and took it back, but I knew from that moment on they did not have the interest of the child. Oh' and as far as the organization taking care of the kid, yeah right.

I paid for everything on my outings.

I called him my second girlfriend (haha). I really enjoyed being with the kid, but I feel the organization did absolutely nothing besides set us up.

Guest
reply icon Replying to comment of Guest-785719

Yes I agree 100%

Guest

About six years ago my mom tried to sign up my sister in the program, a few people came to the house to interview missy, we did mention even though see was young, she had come out to the family that she is ***, and asked if they were ok with that....they never came backed or call :(

Guest

I'm not surprised by your post. I have office space right next to Big Brothers Big Sisters office space in Los Angeles.

They have a tiny office, next to a huge space that serves as a bingo hall for them. It is not frequented by upscale little old ladies looking for a diversion, but toothless, limping, down-and-out alcoholics and chain-smokers...the same people who desperately buy scratcher lottery tickets hoping it will solve their problems.

The fact that the Big Brothers organization is making it's money on the backs of the people who can least afford it by preying on their gambling habit and desperation tells me everything I need to know about their group. Not to mention the unprofessional demeanor of their employees.

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