Big Blue Swim School
Big Blue Swim School Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Big Blue Swim School has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Please be careful!".
Hoffman Estates, Illinois
Billing/ customer service
Very disappointed!!! My son after 1 st class had allergic reaction to chlorine and per his allergist can not go to pools so I called and canceled classes in 4/2023.
In 7/23 I saw on bank account they charged me $160 so i looked back - they never cancelled my membership! They keep charging me every month since 4/2023!!! Im fighting with them for almost $500.
Nobody returns my calls, finally manager Sheila called and she was no help, very rude! My other friend had similar situation and she still waiting for her money !!!
Preferred solution: Full refund
User's recommendation: Please be careful!!!!!!
Pembroke Pines, Florida
False advertising
They offer an grand opening promotion of 4 class for $25.00 and after the 2nd class I was charged $160.00 for recruiting classes that I never signed nor agreed to get.. This is not acceptable..
Preferred solution: Full refund
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