Big Blue Bug Solutions
Big Blue Bug Solutions Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Big Blue Bug Solutions has 2.8 star rating based on 2 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Never. In fact y family will all be switching".
Review authors value the most Discounts and Special Offers and Customer service. Consumers are not pleased with Billing Practices. The price level of this organization is medium according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Big Blue Bug Solutions has 2.8 star rating based on 2 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Never. In fact y family will all be switching".
Review authors value the most Discounts and Special Offers and Customer service. Consumers are not pleased with Billing Practices. The price level of this organization is medium according to consumer reviews.
Providence, Rhode Island
Raising price to almost double with no notice at all - not by phone , email or letter
After years of being a loyal customer they raised my price without any notice. No letter in mail, no phone call no nothing.
I find out day of service that that they are running late ( keep in mind 3 hr window ) that my rate is being raised to almost double. Leaving a tech to explain due to covid they are forced to raise the price. I then called office and requested phone call where week went by with no return call. I then call again in morning requesting phone call and did get call at 7 pm where he said nothing he could do that they raised prices period.
No sympathy they just didnt care I was on budget or loyal customer for decades No sympathy no concerns no apologies no nothing. There are a lot of companies out there that are much lower and do the same thing. Dont go with. Company that does less and less for you and not value you as a customer.
I am outraged at how they can treat their loyal customers and the rudeness and lack of caring. Dont do business with company that doesnt care for there are better companies out there that will care and address your needs abd financial budget
- Techs are great - over either but great people
- Great techs
Preferred solution: An apology and lower rate
User's recommendation: Never. In fact y family will all be switching
Providence, Rhode Island
Short Review on August&nbs-04:00;20,&nbs-04:00;2016
Used big blue bug solution. Peking cleaned up their mess
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