Big Blue Bug Solutions
Big Blue Bug Solutions Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mostly negative sentiment in Big Blue Bug Solutions reviews; customers note a medium price level, value diversity of products and discounts, but report billing practices and poor customer service.
Key Takeaways for Future Customers
- Customers highlight diversity of products or services and available discounts.
- Expect a medium price level when comparing pest control options.
- Recent recommendations include strong warnings from some reviewers.
Negative Feedback / Risk Areas
- Price increases without notice leading to customer complaints.
- Billing practices and delayed or missing return calls.
- Reports of rude staff and lack of sympathy during disputes.
Positive Feedback
Reviewers appreciate product variety, discounts, and some report competent cleanups after service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mostly negative sentiment in Big Blue Bug Solutions reviews; customers note a medium price level, value diversity of products and discounts, but report billing practices and poor customer service.
Key Takeaways for Future Customers
- Customers highlight diversity of products or services and available discounts.
- Expect a medium price level when comparing pest control options.
- Recent recommendations include strong warnings from some reviewers.
Negative Feedback / Risk Areas
- Price increases without notice leading to customer complaints.
- Billing practices and delayed or missing return calls.
- Reports of rude staff and lack of sympathy during disputes.
Positive Feedback
Reviewers appreciate product variety, discounts, and some report competent cleanups after service.
Providence, Rhode Island
Raising price to almost double with no notice at all - not by phone , email or letter
- - Prices were raised without notice.
- - Loyal customers feel undervalued with late service and no apology or contact.
After years of being a loyal customer they raised my price without any notice. No letter in mail, no phone call no nothing.
I find out day of service that that they are running late ( keep in mind 3 hr window ) that my rate is being raised to almost double. Leaving a tech to explain due to covid they are forced to raise the price. I then called office and requested phone call where week went by with no return call. I then call again in morning requesting phone call and did get call at 7 pm where he said nothing he could do that they raised prices period.
No sympathy they just didnt care I was on budget or loyal customer for decades No sympathy no concerns no apologies no nothing. There are a lot of companies out there that are much lower and do the same thing. Dont go with. Company that does less and less for you and not value you as a customer.
I am outraged at how they can treat their loyal customers and the rudeness and lack of caring. Dont do business with company that doesnt care for there are better companies out there that will care and address your needs abd financial budget
- Great techs
- Techs are great - over either but great people
Preferred solution: An apology and lower rate
User's recommendation: Never. In fact y family will all be switching
Providence, Rhode Island
Short Review on August&nbs-04:00;20,&nbs-04:00;2016
Used big blue bug solution. Peking cleaned up their mess
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“Do not use this company, quality is the lowest I've seen in 30 years of having my house annually...“
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