Grease at Snow Summit Resort!!!
Chair lift rollers dropped grease on my girlfriend's NEW down jacket (a present). Customer service said it will come right out with a wash, but if not, "we'll take care of it". It didn't and they requested we send in the jacket since they have had the problem before- many times, and know how to get it out. I did and they sent it back with the same stains and said "This is the best we can do". When pressed, they basically said too bad, but we'll send you a free lift ticket if you sign a release! Needless to say she is not a happy snowboarder right now!
Companies Similar to Big Bear Mountain Resorts
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.