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want to know why they cancelled my item an still billing me for ?and why you do not answer you phone call an can not leave any voice mail why do you have customer service if you can not be reached and why do i have to write a long *** story to try to get some needed answer from you to me this is really bad customer service so please some one at company can give me some real answer soon after all this drama i am having i really do not think i am...
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I used to order from Bidz often but since they went bankrupt they are not the same company their valuations on the the jewelry is ridiculous I would not pay more than 5% of the values listed. You can no longer get a deal on anything anymore. The shipping charges are outrageous I was charged $20.00 to ship two tiny pendants from So. California to Northern California(took 7 days to be delivered). You can get much better deals from other retailers....
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1.0
#838189
My Husband bought me all my rings from Bidz. but the last one the prongs was loose, and the diamonds turned. I took to jeweler and they told me to contact Bidz. I did they wouldn't fix it. Not only did I loose 2 small stones. And had to pay to fix it. The 1 carat diamond came out and I lost it. I filed a complaint and still they would not fix or replace the ring. Me and my husband use to get on this web site every night. but not no more. So I...
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Bidz_CS

Bidz_CS Dear Customer,
We would like to begin by apologizing for any inconvenience this may have caused you. We would also like to take this moment to address your concern. Please ...

2.1
Product
I didn't like
  • Customer service
  • Integrity
  • Cutomer vservice
#833260

Short Review for July 31, 2016, pc_pricing

#892017
3.1
In the begining some 9 years ago, they were on the up and up, no minimum reserve and changed their format 5 or 6 times since, But i must say 90% of what purchesed over the years was nice Quality stuf! Heres the thing , the price they state as msrp.is abouth 60% higher then it should be ! So lets say a watchs msrp is$800 the real msrp is around $150 so just keep that in mind when bidding!
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positive experience Review

#578192
I must have ordered at least 50 items and 90% satisfied. In fact, bought a ring 9 years ago for$60 and it appraised for 1350
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Delivery Review

#511653
I never got the ring I paid for. they said I would get a credit. I have not. I want my money back. betty Bolton 2816151494
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I dealt a lot with the old owners of Bidz.com. Not so much with the new. First, people pay way to much for what they are buying. I went to my jeweler/coin shop and bought a 24kt. pure gold panda coin pendant with a 14kt. gold bezel. I paid $160.00 and the chain was a hefty rope style 14kt. gold for $125.00. I see people pay ridiculous amounts for "yellow gold" which is 10kt. or 1/4 gold in layman's terms, and beyond. I have gotten a few...
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Anonymous

Anonymous I am convinced that they have false accounts that bid the prices up to closer to what they want for the items which is "fraud". It makes no sense that you see the same names ...

Bidz_CS

Bidz_CS Dear Customer,
Thank you for taking your time to provide a review about your experience with previous Bidz.com company. We would like to let you know that since Bidz.com ha...

#814953
I purchased a pair of sapphire earrings for a birthday gift back in September of 2015. I kept checking to see why it was taking so long to receive but noticed once entering the tracking number it stated not deliverable due to damage. I contacted customet service and was issued a RMA number to submit a claim. I have not received a status of the claim as of yet. When checking on February 23, 2016, Tom informed me that the package was delivered. I...
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Anonymous

tab628 Had the same thing happen to me. The tracking number was invalid so no possible way to know anything about a delivery. Yet CS insisted it had been delivered. They were not goi...

Bidz_CS

Bidz_CS Dear Customer,
We would like to begin by apologizing for any inconvenience this may have caused you. We would also like to take this moment to address your concern. Please ...

#796237

MY HUSBAN BOUGHT ME A DIAMOND RING LAT YEAR FOR OUR ANNIVERSARY. GAVE $1800.00 FOR IT. HAD ITA FEW MONTHS LOST A DIAMOND OFF THE SIDE.THEY WOULDN'T FIX.TOOK TO JEWELER AND HAD IT FIXED.NOW THE 1 CARAT DIAMOND FELL OUT AND I AM HEART BROKEN!!!!! I WANT THE TO FIX OR REPLACE THE RING!!! THE OTHER ONES HE BOUGHT M WERE JUST FINE. THE LAST ONE HE BOUGHT WAS THE THIRD RING HE HAD BOUHT FROM THIS SITE.PLEASE FIX MY RING!!!!!! THIS IS THE ONLY PROBLEM...
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Bidz_CS

Bidz_CS Dear Customer,
We would like to begin by apologizing for any inconvenience this may have caused you. We would also like to take this moment to address your concern. Our com...

2.0
I liked
  • In love with website
I didn't like
  • Warranty
  • Customer service
#689500
Think about the interest they make if you add up all customers interest. Interest you don't get. Why? Because it is part of the scam. Preying on people at home who can't afford repudiatiable jewelry. Sorry if this hurts but, listen for your own benefit? You are never ever going to get a super deal, where company loses money.that just is not ever going to happen. There is no Santa Claus! Think before you buy, if it is too good to be true , it...
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Bidz_CS

Bidz_CS Dear Customer,
We would like to begin by apologizing that you are unsatisfied with our services. We want to clear this up by explaining why sometimes it takes such time to ...

#669200
Purchased a piece of jewelry from Bidz. Upon arrival we find one of the stones had fallen out in the bag that it was delivered with. We took it to our jeweler only to find that several stones had been loose and that it was worn before we received it. Under the loop you could see fiber and skin tissue. I asked how many stones had been loose they said the majority and it would be several hundred dollars to fix. We call Bidz and asked if we could...
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Bidz_CS

Bidz_CS Dear Customer,
We apologize for the inconvenience and would like to take this opportunity to explain. All our products have to pass quality inspection before being shipped....

1.0
I didn't like
  • Integrity
  • Customer service
#663736
I get this. But, my thoughts are that I have paid them several hundred dollars, and why not keep a customer with real cash. The dinky items I refused were for my husband and he said, do not buy, junk. Sorry. So delete me from site? Doesn't look like customers are beating down the door to buy. At least I put money where my mouth is, except for my father days gift my husband refused. Their are so many sites out there, if I were a merchant, I...
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Bidz_CS

Bidz_CS Dear Customer,
we apologize for the inconvenience and would like to take this opportunity to explain.
Here at Bidz.com, we believe in an equal opportunity for everyone t...

Anonymous

Anonymous I also got a nasty gram because I didn't purchase a item that I had won. I had emergency that day and forgot about the auction, and between us, couldn't give a ***.
So, the...

#653901

Contact Bidz

Headquarters Address:
Bidz.com
3562 Eastham Drive
Culver City, CA 90232
Phone:
(888) 247-2439
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Companies similar to Bidz

My name is Natasha and I too have been dooped. My Husband, then fiancé, purchased a ring from bidz. It was a 2 caret diamond engagement ring valued at $10, 000. We paid over $1,000.00 dollars for this ring PLUS an additional fee for the "authenticity report and grading". 2 years later we find out that it is, in fact, a fake. A moissanite gem was used as the center stone instead of a honking 1 1/2 caret diamond; rendering it completely worthless....
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Bidz_CS

Bidz_CS Dear Customer,
We apologize you were not happy with your purchase and thank you for providing the information about your husbands account. We have retrieved your order hist...

Anonymous

Anonymous They are thieves i bought an earring that they didnot ship and rejected to give me refund telling me call your bank for dispute SCAM ARTISTS NEVER BUY FROM THEM

1.6
I didn't like
  • Integrity
  • Customer service
  • Recieved a fake ring
#612946