Anonymous
map-marker Queens, New York

They didn’t honor the warranty I’m still fighting to get $376 back td bank is working on my claim

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Waiting on TD BANK to process my claim Bical auto mall is a complete rip off from sales to service Ive never been treated like that before they totally lied and so far cheated me out of $376 they told me so many BS stories it was sickening Im starting to lose faith in people two different people told me they did two different things to my car the manager told me they took apart my engine my service rep told me they took apart my air in take manifold which does not come apart ridiculous
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User's recommendation: Don’t step foot in tger

Peter C Gnk

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Verified Reviewer
| map-marker Queens, New York

They robbed me of 862.94 my car is still under warranty

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Bical Auto Mall - They robbed me of 862.94 my car is still under warranty
Bical Auto Mall - They robbed me of 862.94 my car is still under warranty - Image 2
Bical Auto Mall - They robbed me of 862.94 my car is still under warranty - Image 3
Bical Auto Mall - They robbed me of 862.94 my car is still under warranty - Image 4
Bical Auto Mall - They robbed me of 862.94 my car is still under warranty - Image 5

It all started in January when my engine light came up I quickly saw my mechanic that I dealt with for 35 years he sprayed the air in take manifold and told me to watch it the light came on again he advised me to go to Chevy they can fix it in February I brought it to Chevy and the had the car for almost 2 hours and charged me $376 I paid the light comes on again I call Bical and I brought it in again I sat there for 4 hours and I finally went back to miss cox she had no idea and told me the mechanics are on lunch after lunch I had to approach miss cox again she said she would check they told me I might not get done I was very angry miss cox showed me a bill for almost $900 I said youre crazy you show me a bill and you havent fixed my car yet whats going on I felt the scam I told her you are playing me she then comes back and credits me for the $376 from February of the car wasnt ready I had to chase her all day Thursday 21 st she never called once she never returned my calls I now know Im being taken for a ride they sat there lying to me Friday I go in before lunch she told me they are putting the parts back together and had to take it for a ride to make sure there where now leaks I picked my car up at 3:39 that afternoon I told her my car is still under warranty and are robbing me they said I had to pay the labor which is another lie I paid them because I need my car then I went straight to my mechanic and he showed me the air intake manifold 4 screws there is no taking it apart and cleaning individual pieces such a crock he also told me that under warranty no labor is to be charged I called my credit card company and my bank to start procedures to get my monies back please read some of the reviews that are on Facebook about BICAL AUTO ON FLATBUSH AVENUE I told that miss cox she was a thief and how do you sleep at night mowing you screw so many people every day

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Loss:
$863

Preferred solution: Full refund

User's recommendation: AVOID BICAL AUTO MALL SERVICE AND SALES

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