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1.4 Based on 77 reviews
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  • Customers like
    • Product 2
    • Nothing wont buy from bic warehouse again0 2
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    • Customer service 11
    • Not getting me the product 8
    • Order never shipped 7
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Placed order on January 23, 2017. Emailed when I didn't hear anything. After several days they assured me that the order was being sent...very soon. Today, February 3, 2017 I got a cancellation...item not in stock. Shouldn't they have known that the item was out of stock two weeks ago? or at least have checked before they emailed me back? Most of the items they sell can be purchased elsewhere...take advantage of that! The most awful customer... Read more

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DO NOT BUY ANYTHING FROM BIC WAREHOUSE! They do not stand behind what they sell. I got a stadium chair for Christmas and it broke at the hinge (plastic on a backrest, really?) the 2nd time I used it. Bic Warehouse would not do anything for me because it was beyond their 14 day guarantee. 14 DAYS?! That is hardly enough time to try out a product yet enough to find out if it is defective. Since it was a Christmas present, by the time I got it,... Read more

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Recently bought item via Amazon from Bic Warehouse. The item arrived but minus two magnets that should have been pre-packed by the manufacturer Hampton Art. Queried before realized was not the fault of Bic. Got immediate and satisfactory response from Bic. I then informed them that I didn't hold them responsible and had ordered magnets from another source. Their response was a 20% refund for the inconvenience caused. This was completely... Read more

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Horrible company, I have the same complaints as everyone else. Please avoid this company.

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They sell under BIC Warehouse and Supermart to sell more on amazon which is not allowed. They might even have more companies that they use trying to figure that out now. Their pricing is so low they can not afford to have any customer service. People should report to amazon that they operate under multiple stores. Selling under multiple stores is a valid reason to get a seller delisted. It would take several complaints for amazon to review it... Read more

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Your products and your service suck.

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Horrible company. Item wasn't shipped after over two weeks. Emailed them and they said it would be shipped in a week. Another week passed, so I emailed them again. They got back to me that they went to fill my order and didn't have any in stock, didn't know when they'd get more. Took almost a month for them to realize they didn't have my item? Would NOT recommend! Obviously do not care about custsomer service one bit. If I had known right away... Read more

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Placed order they didn't ship out item. I contacted the next day after reading reviews to cancel my order no response. Contacted eBay and PayPal they issued a cancel request. Instead of sending my refund they shipped the item out even after I expressed and PayPal expressed I no longer wanted to item. Then chose the slowest route. I expressed I have a business and my customers needed the item before Christmas and to cancel my order found a better... Read more

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I ordered a paint by numbers of a deer in the woods as a Christmas present for my child. When it arrived it was a photo of 3 horses heads. I emailed them right away to see if they could send the proper product ASAP so it would arrive in time for the holidays. They delayed for over a week by sending one email a day asking for a different piece of evidence (order number - which was included in the initial email, photo of packing slip, photo of... Read more

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I had purchased a bike from this company and got all shipping info for 50lb box and received a door knob instead. I called and the lady on phone laughed and said she add me to list of other with same problem and stated they can not produce the bike they legally advertised and I bought.

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