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Bad customer servise at Bianca shoes shop at yonge and steels

i bought a shoes and at the same day when i was wearing it heel was broken. it happen suddenly in my way to subway.i don't what to do i was upset because i had so important meeting. The best what i could do to buy a glue and put my heel back.After meeting i realized that i have to return it and explain the my problem to manager of this shoe shop. But she said that its not their fault and they cant help me. I was so mad because my meeting was flawed because of shoes. And also she was so rude and mean she even did not want to help and understand me. if i would not be my fault i even did not exchange it...but it was not mine. i am so disappointed about the service and the quality of shoes at BIANCA SHOES SHOP IN NORTH YORK TORONTO
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