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Bi Mart

Bi Mart Reviews

www.bimart.com
What is your customer experience with Bi Mart?

Bi Mart Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Bi Mart has a 3.0 star rating based on 2 customer reviews; consumers are mostly neutral. Rating distribution split 50/50. Reviewers value billing practices and customer service; price level reported as medium.

Key Takeaways for Future Customers

  • Read recent Bi Mart reviews for return experience and in-store service.
  • Membership customers mention familiarity with local store offerings.
  • Expect medium price levels and possible slow checkout systems.

Negative Feedback / Risk Areas

  • Customer complaints about rude return counter interactions and poor communication on order status.
  • Slow point-of-sale systems causing long lines and checkout delays.
  • Concerns related to returns and billing resolution speed.

Positive Feedback

Customers appreciate a local Bi Mart store and knowing what products they carry; long-term members note value in membership familiarity.

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Rob J Ylw

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Verified Reviewer
| map-marker Bend, Oregon

Disrespected return counter Sisters store

AI Highlights
  • - The wife tried to exchange broken reading glasses using a receipt.
  • - An elderly clerk accused her of theft; slow computers and long lines.

I stood at the return line behind several people as my wife went to get another pair of readers to replace the broken pair she had purchased an hour before. They were discovered broken after removal from the packaging.

I had the receipt. My wife returned to take my place in line with the exchange pair of readers in hand. The confused elder gent at the counter accused her of some flim-flam thievery and really pissed off my wife. We left, and yes, I knocked on the glass by the return counter and flipped the old accuser the bird.

I've been a Bi-Mart member for a long time. This *** needs to retire or work the back room stocking after hours. He doesn't work well with the public.

P.S. Upgrade your computers; it's pathetic how slow you are, and the lines are due to your slow system.

Pros:
  • I like having a local store and i know what they carry
Cons:
  • Slow lines with obsolete operating systems

Preferred solution: A reprimand for a belligerent employee

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5 comments
Breeana Rjf

If you think they are slow, you are impatient and need to stay home.It was WRONG of you to flip him off

Guest
reply icon Replying to comment of Breeana Rjf

I didn’t flip him off for being slow, I flipped him for calling my wife a thief

Breeana Rjf
reply icon Replying to comment of Guest-2795019

True. But you are also claiming slow service. Be more patient.

Guest
reply icon Replying to comment of Guest-2795019

You were still in the wrong.

Guest

Belligerent employee? That's rich based on your admitted actions.

View more comments (4)
Karrie Qqu

Order status

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Very disappointed with service. Didn't get my order yet.and no communication link or number.

Do the needful

Loss:
$299

Preferred solution: Deliver product or service ordered

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Devansh Ncz

American flaggs

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Why was the American Flagg put in the back of the store, 2 days before the Fourth of July, are you embarrassed by our flag, are you becoming woke, not a good choice for your business

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