Tysha Xgl
map-marker Baxter, Tennessee

Customer relations

I waited and waited on the phone for a representative and no one never come to the phone BF good rich company sucks.

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Cindy Rgo

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Verified Reviewer
| map-marker Caledon, Ontario

Winter tires are loud when driving on cement

My tires are loud when driving on paved roads / highways. With my winter tires on.Is this a normal sound?.I was told I need wheel bearing

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Raja A Ljj
map-marker Whitehall, Pennsylvania

Tires are not good

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I bought tires in September and drove 13000 miles and need new tires inspection department said dont recommend bf good rich

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Pros:
  • Fair

Preferred solution: Let the company propose a solution

Resolved
Edna Wul
map-marker Bloomington, Indiana

Resolved: Subaru dealership did not honor tire warranty

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Updated by user Oct 20, 2021

Subaru customer service told me that since a nail, puncture wound caused the damage, the tire is not under warranty by BF Goodrich regardless of the tire’s mileage. Telling me that it was out of the 2 year warranty period caused my misunderstanding of the situation because the tire comes with a 60,000 mile warranty..

Original review Oct 20, 2021
I bought 4 Goodrich advantage sport tires at a Subaru dealership in Bloomington IN when I had a flat tire on 8/30/19. This week I had a slow leak in one tire, they said a nail was in the side wall and needed to be replaced.

They told me the warranty was for only 2 years and that I was out of luck. These tires have a 60,000 mile warranty and my tire only had 18,881 miles .
Subaru told me they could not replace it because it was on back order they had no idea when it would come in.

I bought a new advantage sport tire today at Sams club and they did not prorate the tire either. What do I do?
Thanks!
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User's recommendation: Tires are good, subaru dealership needs to honor warranty!

1 comment
Guest

That is not how a tire manufacturer warranty works. The tire manufacturer i.e.

BF Goodrich warranties their tires for the 60000 miles against MANUFACTURER DEFECTS.

A puncture, consumer drives underinflated, or consumer drives tires overinflated can not be BF Goodrich fault. This is why you buy Road Hazard Warranties when you buy your tires.

Ziara Lsd

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Verified Reviewer
| map-marker Richmond, Virginia

BFGoodrich’s warranty is a joke

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If your vehicle came with oem BFGoodrich tires you are 100% out of luck if you need to exercise any warranty action. BFGoodrich will not honor any warranty if the tires were oem on your vehicle.

I have a 2020 Toyota 4Runner with oem BFGoodrich tires.

BFGoodrich wouldn't even discuss my issue and declined any warranty telling me they have no warranty. Vote with your hard earned money and never buy BFGoodrich tires and if your vehicle has BFGoodrich tires oem demand a replacement from another manufacture before purchasing.

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User's recommendation: Steer clear of BFGoodrich tires

FERNANDO C Tnb

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Verified Reviewer

Customer service

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Good morning looking how to build up a tire on the hub aircraft Pilatus pc-9 hub p/n 3-1450 tire p/n 028619-0 tks carrerasfer@***.com

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Preferred solution: customer service maintenance manual

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