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Product fault

Bevilles - Product fault
Bevilles - Product fault
Very bad 9 carat gold tennis bracelet,I wore for 1 month and it broke into 2 pieces,very dissatisfied and disappointed.

User's recommendation: Don’t buy anything from Bevilles.

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ID
#4275090 Review #4275090 is a subjective opinion of poster.
Location
Melbourne, Victoria
Cons
  • Not a good quality
Loss
$100
Preferred solution
Full refund

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New Reviewer

Dodgy diamonds - bad customer service

Bevilles - Dodgy diamonds - bad customer service
You have the worst customer service and products. You sold me a faulty diamond bracelet and refused to replace or refund me within 24 hours of me buying it and it breaking. The customer service yesterday was fine, what happened to the customer service today? I will never be buying from your dodgy store again. I am also lodging a complaint with fair trading about faulty goods youre selling. Also, your employees berated me so much in the store, to the point of ignoring every other customer that came in just so they could all stand there and intimidate me to leave and accept you wont do anything. That is such disgusting behaviour. You deserve to be reported to every corporate retail body. I have come home and called Payright - the company they told me to do my payment through yesterday - I never asked. They told me it was closed today and thats another reason they couldnt help me. I called them. Theyre open.

User's recommendation: Don’t shop here - even if it’s cheap. It’s dodgy.

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ID
#4039539 Review #4039539 is a subjective opinion of poster.
Cons
  • Dodgy products
Loss
$2500
Preferred solution
Full refund

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New Reviewer

Diamond fell out of my ring