Car damaged during repairs
I took my car in for repair as it had started to loose power pretty seriously. They fixed the car but left scratches on the bodywork that weren't there when I took it in. The management flatly deny that any damage was done by their maintenance guys, and have consistently refused to rectify the problem. With a reputation like theirs, I expected a better level of professionalism and care for my car as well as better customer service in response to my complaint. Not only am I out of pocket for the damage, but also feel offended by their attitude and general lack of customer service.
Beverly Hills, California
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