New Reviewer

No warning signs

I am in need of your help, my car i bought from Bev Smith is sitting at the Kia dealership in Orlando. My engine locked up on me after me only putting 49k miles on it only has 99k miles on it and now I am stuck with no car & a car payment. What do I need to do? Do I have any kind of coverage to help me? I cant afford to put a engine in my car. It never gave me no warning signs. I am really upset with Kia, I am not a happy customer. The lady in the service dept. @ Bev Smith in Ft. Pierce told me I was covered & then the lady in Orlando Kia West tells me I am not. Could I trade my car in? How do I get this matter fixed. I can not afford to install a 2k or 3k dollar engine. I am a single mom of 2 boys and I put all my trust into this car and this is the thanks I have gotten in the last two days. sorry for venting... I have heard that Kia cars has been burning oil & engines have been locking up. I am a victim to a default in KIA & consumer affairs was no help either.
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1 comment
#1671520

I think Kia has 100k mile warrenty.

ID
#1510450 Review #1510450 is a subjective opinion of poster.
Location
Fort Pierce, Florida
Service
Bev Smith Kia Customer Care
Reason of review
Damaged or defective
Loss
$10
Preferred solution
Fix my car at no cost to me due to defect in the car, no warning signs no nothing. Bad customer services when two people tell you two different things. HELP

Flyers

Took the flyer I get every couple of weeks to bev smith kia this am. I was the 6th in line. The older lady in front of me turned around and said "I really do not like that man at the table, he is rude and unkind". As we stood in line each person that took a turn was given the 3rd degree by this man .When it was my turn I handed him the flyer and he smart mouthed You are not this man. I said no , he is my husband. He actually asked for his id to prove it. So I pulled a copy of my husbands licence and showed him. Then he asked ME for id to prove I was married to him. I just stood there and said......Really, No where on the flyer does it say I need to bring proof address, marriage licence etc, all for 2.00-5.00 gift. REALLY. What next.....blood sample to prove I am the pperson on the flyer. He was looking down his nose at all who came in, treated all like trash and was VERY rude. If he does not like his job he needs to find something where he does not deal with the public. He is the main reason that if we were to afford a kia we would go back to West Palm Beach to buy before we would go to the one in Ft. Pierce just because he is there. Bad for your business.
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ID
#448254 Review #448254 is a subjective opinion of poster.
Location
Fort Pierce, Florida
New Reviewer

Free tires and battery is a hoax

bought my kia forte ex in 2010.they a promo of free tires and battery for life if you do maintenance in the dealership which i did since buying the car brand new last 2010 even if i live 130 miles from them. i had only 26,000 mileage on my car.3 days after a change oil and rotation, the car was pulling to the left.i had it check by a tire center that recommended a tire change because the tire is separating. i called the customer's service, informed them of the problem.the said, they cannot change the tires except if thread are below 2/32. what??? they don't care about their customer's safety and lives.I spend $600 to change my tires.
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1 comment
#1416446

I totally agree that Bev Smith Kia's free tires for life is a hoax because they make you jump through hoops in order to get the "free" tires but if you look at your original bill of sale it's not free you pay $2,000 for it in the price of the car. So it's a scam.

ID
#414434 Review #414434 is a subjective opinion of poster.
Location
Miami, Florida
Loss
$600

Bev Smith Kia

Bev Smith Kia is a rip off.First they sell you a vehicle, then change the deal after they got rid of trade in so I was stuck for it. They told me nothing about the warranty even when asked about it. They voided the warranty because I didn't have a transmission flush that I didn't know I had to have 2300.00 to replace the transmission.(used)I will never own another Kia and I have owned 3 over ten years. Too bad. The other dealer was honest and it's too bad this one wasn't
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ID
#238855 Review #238855 is a subjective opinion of poster.
Location
Mount Laurel, New Jersey
Loss
$2300

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