Vittorio B Shc

Upgrade

I dont understand you do an upgrade and you dont tell your people that youre doing an upgrade, most normal professional sports, and a good say. We are doing an upgrade to this time to this time, so you may not have access to your account very unprofessional, very very unprofessional
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Preferred solution: My phone to be working so that I could put in a bet?

User's recommendation: Go to other sports books

heather m Lnu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Grand Rapids, Michigan

Member cheating on ur website

mark sqiuerti from grand rapids mi has a account with you and has been cheating on ur website. mark has been using a robot to win all his bets on your website. his address is 1427 sylvan st se grand rapids mi 49506.
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Preferred solution: Let the company propose a solution

Anonymous
map-marker Glendale, Arizona

Don’t get me started

Im up 1,200 and now learning that they dont intend to pay me. Im highly concerned with this gambling outlet and need to give them an opportunity to pay me my winnings. The writing is on the wall though. Get back to me in a few days and Ill let you know how this plays out.
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Anonymous
map-marker Jacksonville, Florida

Deposit

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Betus - Deposit
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I am a customer.why do I have 2 wait 2 hour's 4 my information is looked over..if I am willing 2 sumit all my information that should b good..
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User's recommendation: 2 long

Talmes S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

Extended time for a Bitcoin payout

I made a Bitcoin payout at 2:25 a.m.and it's been 14 hours and a supervisor has not approved my payout. This has never happened before. On June 12th I made a payout at 3:25 a.m and 8:25a.m. I had my payout. Why is it taking so long for my money to hit my Bitcoin wallet. Your policy states for the Bitcoin process: BetUs Now processes the deposits and payouts very quickly when you use Bitcoin. Deposits from your crypto-wallet are ready for you to start winning within 30 minutes. Your funds are ready as soon as your wallet processes the payment, normally within just a few minutes.
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Anonymous
map-marker Emigrant, Montana

Deposit

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I was told to send a money order to one of your employees. Then I was told that you don't accept money orders only money gram, so I went and sent a money gram to the name I was told to send it to. So I called up with the reference number and they tell me that the name has expired, so now I have to go back to money Gram a no d get my money back and resend it with a new name. I had to take my money order and stub back to post office file a claim and it won't be able to get my money order money back for $100.00 until the first week in March. I am not happy what I have been put through. George Betti.
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User's recommendation: Be aware of this company they can be a scam!

Anonymous

Chiseled out of 50 dollars

i have been betting with betus.com for seven years. i never asked for a payoff until this year. i was told it was free, but they were taking 50 cash out of my account to send me less than 500, but was given a 50 free play. i wasnt a math major, but i know when i was getting screwed . i had to win my 50 dollar free play to win back 45 dollars back to get back to my original balance. i am beoming wary of these off shore sports books. i used to bet with players super book. they just closed down with my 400 dollars
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Anonymous
map-marker Raleigh, North Carolina

Betus.com does not pay.

I have been a user of Betus.com for three years and this is my first attempt at obtaining a payout. After the super-bowl last week I tried to obtain a modest payout from my account. They made me send a scan of my drivers license and a form that wanted my Credit Card information. I had to send this info three times as they claimed they could not read it. Finally, they said that they would send me a Visa Gift Card in 3-4 weeks and that it would be activated in another 72 hours; IE, my modest payout would take over a month to obtain. My gut feeling is that they are out-of-cash. Broke. This is a crock. No way to treat a good customer. I will not do business with them anymore.
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