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Betts

Betts Reviews

betts.com.au
What is your customer experience with Betts?

Betts Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Betts has a 1.8 star rating based on 4 customer reviews. Consumers are mostly dissatisfied and report issues with returns, refunds, and customer service.

Key Takeaways for Future Customers

  • Check recent Betts reviews for repeated customer complaints about refunds and returns before buying.
  • Be cautious using PayPal Payin4; reviewers report refund and in-store return problems.
  • Expect slow or limited customer service response and potential need to pay postage for returns.
  • Price level is reported as high compared to perceived value and discounts may not apply as expected.

Negative Feedback / Risk Areas

  • Refund delays and refusal for PayPal Payin4 purchases.
  • No in-store returns for some payment methods and customers forced to return by post at own expense.
  • Poor communication and unresponsive customer service.
  • Reports of misleading policies and high prices.

Positive Feedback

No positive feedback is highlighted in recent Betts reviews.

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Media from reviews

Betts - Need to use my cedit In store
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Show reviews that mention
store service postage refund reply order communication emails returns goods
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Anonymous
map-marker Adelaide Cbd, South Australia

Very unsatisfying customer service

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AI Highlights
  • - In-store birthday discount could not be redeemed.
  • - Discount can only be used online.
  • - Shoes were priced at $199 though on sale.

I wanted to buy a pair off shoes in store I had a birthday and they would not redeem it .

They told me I could only use it on line ONLY.

And were charging me $199 when the shoes were on sale

Absolutely disgusting

User's recommendation: Their policies are false information

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Larissa Ofi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Don't pay with PayPal Payin4

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They won't refund you in store you have to return goods by post at your own expense. I was able to get postage covered but no refund till items are received

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Larissa Ofi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No returns in store for paypal PayPal in 4

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Can't return for refund with purchase by PayPal PayPal in 4.

Have to pay my own postage to return . Not very helpful.

User's recommendation: Don't use PayPal PayPal in 4

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Sharon T Hfd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order never receive

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AI Highlights
  • - No reply for three weeks after I contacted about my order, and I am unhappy with the service.
  • - I sent two follow-up emails and received no reply.

I've tried contacting them about my order; it's been three weeks, but still no reply or communication regarding my order. I've sent two emails to follow up on my order, but still no communication from them.

I'm not happy with their service at all. ?

Preferred solution: Full refund

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Euell Pfx

Need to use my cedit In store

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Betts - Need to use my cedit In store

i need to use my credit In store i have image with me but e hard copy is at hom i vited store they asked me to contact you .

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