BetterUp
BetterUp Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BetterUp has a 1.0 star rating from 1 review; consumers are mostly dissatisfied with customer service, discounts, and the high price level. Recent recommendations say "Do not use this company" and "Not worth the hassle."
Positive Feedback
There are no notable positive remarks in current BetterUp reviews; feedback is largely negative about value and support.
Negative Feedback / Risk Areas
- Recurring reports of unauthorized charges and failed refunds after cancellation, reflecting billing issues.
- Cancelled subscriptions still charged, with duplicate charges cited.
- Difficulty reaching a human and non-existent customer service support.
Key Takeaways for Future Customers
- Check BetterUp customer complaints and reviews before purchasing membership or services.
- Monitor your billing and credit card statements closely if you sign up for subscriptions.
- Be prepared for limited customer service responsiveness and possible refund delays.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BetterUp has a 1.0 star rating from 1 review; consumers are mostly dissatisfied with customer service, discounts, and the high price level. Recent recommendations say "Do not use this company" and "Not worth the hassle."
Positive Feedback
There are no notable positive remarks in current BetterUp reviews; feedback is largely negative about value and support.
Negative Feedback / Risk Areas
- Recurring reports of unauthorized charges and failed refunds after cancellation, reflecting billing issues.
- Cancelled subscriptions still charged, with duplicate charges cited.
- Difficulty reaching a human and non-existent customer service support.
Key Takeaways for Future Customers
- Check BetterUp customer complaints and reviews before purchasing membership or services.
- Monitor your billing and credit card statements closely if you sign up for subscriptions.
- Be prepared for limited customer service responsiveness and possible refund delays.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cancelled subscription still charging me
Don’t use them. Their customer service isnon-existent.
Nothing has been done toreimburse me for hundred of dollars removedfrom my checking account. I have cancelledmy subscription, they acknowledged it andyet still text me like I have one.
I had to *** stop payment on their attempt to take more money out of my account. Outrageous!
I cancelled my account with Better Up over a month ago. You acknowledged that the subscription was cancelled, then you went on to charge me $161.48 twice!
Preferred solution: Full refund
User's recommendation: Do not use this company.
Bellevue, Washington
Non-existent customer service
Charged a subscription that was not ordered. Inactive account kept open with my credit card. Cannot reach a human being.
User's recommendation: Not worth the hassle
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