BetterSleep App
BetterSleep App Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.4 star rating from 4 reviews with mostly negative sentiment; consumers report billing issues, subscription charges, and poor customer service.
Key Takeaways for Future Customers
- Check BetterSleep App reviews and read trial fine print before subscribing.
- Expect difficulty reaching support for cancellations or refunds on yearly membership charges.
Negative Feedback / Risk Areas
- Repeated unauthorized billing and high price level complaints.
- Poor customer service response and refund delays for subscriptions.
- Confusion over trial terms and charges via Apple or PayPal.
Positive Feedback
Users note pleasant music and some helpful sleep sounds despite other issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.4 star rating from 4 reviews with mostly negative sentiment; consumers report billing issues, subscription charges, and poor customer service.
Key Takeaways for Future Customers
- Check BetterSleep App reviews and read trial fine print before subscribing.
- Expect difficulty reaching support for cancellations or refunds on yearly membership charges.
Negative Feedback / Risk Areas
- Repeated unauthorized billing and high price level complaints.
- Poor customer service response and refund delays for subscriptions.
- Confusion over trial terms and charges via Apple or PayPal.
Positive Feedback
Users note pleasant music and some helpful sleep sounds despite other issues.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Belleville, Illinois
Still No Answer!!
It would be nice to just have an answer!! Was my subscription CANCELLED? In Time to Not be charged?
Thank You,
Donna Koslowski
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSubscription issue
- - Signed up for a bettersleep.com trial; calendar set for today to decide, but $69.99 was charged for a yearly Premium.
I signed up for a trial subscription to bettersleep.com and put a date on my calendar to either cancel or continue continue. The date on the calendar was today but a couple of days ago I was informed that $69.99 had been taken out of my Apple account for years premium subscription.
I thought I had until today to decide but Ive already been charged on from my PayPal account whether my original request for trial subscription was through Apple or through the website itself. I dont remember.
I certainly dont remember signing up for a trial one year premium subscription of 6995 or 6999 and Im now told that my subscription is in place and I can cancel it a year from now but I wont get my money back or something like that. Please advise thank you Francesca Raphael.
- Nine
- Being charged without warning
- Especially a yearly subscription without my approval
Preferred solution: Full refund
User's recommendation: Read the fine print of the trial offer
Chicago, Illinois
Mad about the serves
- - Customer tried to cancel Better Sleep for two years, but charges continued.
- - They were charged again this year and are contacting BBB.
I have contacted Better sleep to cancel because it did not cancel this is going on 2 years. Every year they charge me i let it slide the 1st time, but this year just charged again the company is shady they must be stupid or just refusing to cancel. Contacting BBB now see how that goes.
User's recommendation: do what the people ask if posable
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerZero customer service Illegal debiting on Apple private info.
- - 7-day option blocked; debit on day 2 led to a 365-day charge.
- - No contact option besides Apple; user says Apple accessed their card and plans FBI report.
I feel totally frustrated!!! I was robbed of my 7 days to make a choice.
Even without permission to debit after day 2 the monthly amount was bypassed to apply 365 day charge. There is NOBODY to speak to except Apple.
Thru whom they accessed my card. I plan to report to the FBI to ascertain legality of this!
User's recommendation: Avoid this company like the Plague their practices will come between you and your sleep
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
billed me without my consent
want my refund
can't reach anyone
left message but no return call
{{Redacted}}
Can't subscribe
I tried to subscribe and it said it wouldn't take my card.i just wanted a customer service representative
Preferred solution: Deliver product or service ordered
Refund
I was charged and did not authorize this company to charge me. This is illegal and I want a fn refund. So sick of companies like this.
User's recommendation: Stay away from this company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou needntonplay the pinknsound on your, at the moment, offensive commercials!
The same!!!You STILL put the horrible Green sign on!Even a short commercial, with that horrible sound, gives me an intense headache!!!!*Please do your commercial with the *PINK soundThe pink sounds like lovely rain!!!
PLEASE *STOP* ADVERTISING THE *GREEN* SOUND PLAY THE PINK SOUND INSTEAD!!! SOUND! YOU ATE TURNING PEOPLE OFF, INCLUDOBG ME!!!
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed to cancel
I cannot seem to contact anyone to cancel my free trial. There is no number to call and the help and support link gives an error status.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can't get out of this. Circular
- - What does this have to do with a free trial?
- - I can't get out; it's the very worst thing.
- - Symbols keep going up.
Don't
Let us actually try. No surprise.
Do not go there.. Please write at least 100. What does any of this have to do do with a free trial? ???
BSBS BSBSBSBSBSBSBSBSBSBSBSBSBSBSBSBSBSBSBSBBSBSBSBSBSBSB
tHE VERY WORST THING. Please don't fall into.
I can't get out. Symbols (what the is this) they keep going up.
- Nothing there
Preferred solution: Take your ad off tv. It's close to fraud.
Fort Morgan, Colorado
Resolved: Need to cancel
Company fixed the issue and I have been provided with full refund.
I have been trying to cancel an a subscription for the the last week and I can't get a hold of any one
Preferred solution: Full refund
User's recommendation: don't buy this
Decatur, Illinois
I need my refund ASAP as I am now short for.monthly budgey
- - Cannot contact customer service.
- - Needs a refund as soon as possible.
- - I was one day late canceling a free week and am now $60 short.
Cannot contact customer service.I need a refund a refund asap. I was only one day late canceling my free week.
I am now $60 short for my budget and it is important I get that money back soon. Thank you
- Nice music
- Customer service
Preferred solution: Full refund
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I contacted Apple and told them as their subservicer they have a responsibility. I got 2 days i to FREE trial only to be charged for a yr $52.99!
I spoke with apple as thats who had my card info. They said Better Sleep need 2 days to ‘review’ the refund and up to 30 days!!!!!!!to return money…, for a 7day FREE trial!! So….after 2 days they charged me for 365 days …before I even made a choice!I made official complaint to Apple who said they would send me info to make complaint to BS!!
Beware of 7-day FREE TRIALS. It is impossible to contact them……ZERO customer service!