Betternet Reviews
Betternet Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Betternet has 1.0 star rating from 3 reviews with 100% unfavorable feedback; recent recommendations say "Stay away" and "Use PROTONVPN", and customers flag high price and poor customer service in Betternet reviews.
Positive Feedback
Few users noted the app installed and connected quickly before encountering limits or charges.
Negative Feedback / Risk Areas
- Recurring Betternet customer complaints about unexpected charges and misleading "free" advertising.
- Issues with billing, refunds, subscriptions and difficulty getting money back.
- Poor customer service response and high price level reported.
Key Takeaways for Future Customers
- Check subscription terms before installing and monitor charges closely.
- Be prepared to contest charges and request refunds if subscriptions occur accidentally.
- Consider alternatives if reliable support and transparent billing are priorities.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Betternet has 1.0 star rating from 3 reviews with 100% unfavorable feedback; recent recommendations say "Stay away" and "Use PROTONVPN", and customers flag high price and poor customer service in Betternet reviews.
Positive Feedback
Few users noted the app installed and connected quickly before encountering limits or charges.
Negative Feedback / Risk Areas
- Recurring Betternet customer complaints about unexpected charges and misleading "free" advertising.
- Issues with billing, refunds, subscriptions and difficulty getting money back.
- Poor customer service response and high price level reported.
Key Takeaways for Future Customers
- Check subscription terms before installing and monitor charges closely.
- Be prepared to contest charges and request refunds if subscriptions occur accidentally.
- Consider alternatives if reliable support and transparent billing are priorities.
Media from reviews
Heidelberg, Baden-Württemberg
Cannot provide me with Internet service
Keeps trying to take subscription from my account. {{Redacted}}
Preferred solution: Full refund
User's recommendation: Stay away
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want my money to be refunded I don’t need this app
I want my money to be refunded because I dont need this my phone accidentally pay it when I added money to my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSubscription
- - Charged $100 during a free trial that wasn't up.
- - Canceled the subscription on January 30.
- - Refund requested for daughter's signup error.
I was charged $100 and my free trial wasnt up yet but since I was charged I cancled my subscription on January 30th is there anyway I can get my money back it was my daughter's mistake she downloaded it and she forgot she signed up for your app I am a single mother trying to ends meet. Please thats my bill money its been really hard for me to get a job because of my mental health.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraudulent and misleading advertising
- - Betternet VPN advertises unlimited and free, but the reviewer calls it misleading.
- - After 7 days free, pricing is 8.99/month or 69.99/year.
Do NOT use betternet VPN. As you can see, they advertise as "unlimited and free", however, this is a completely false andisleading statement.
After installing it, you're informed that only the first 7 days are free, then it's 8.99/month or 69.99 a year. How's that free?
This is a trick unscrupulous companies use to get you. Beware!!
Preferred solution: Apology
User's recommendation: Use PROTONVPN
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