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Betterbrand

Betterbrand Reviews

www.trybetterbrand.com
What is your customer experience with Betterbrand?

Betterbrand Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Betterbrand has a 1.8 star rating from 5 reviews and consumers are mostly dissatisfied. Reviews note a good product but high price, 100% unfavorable distribution, frequent unwanted shipments and unresponsive customer service.

Key Takeaways for Future Customers

  • Check Betterbrand reviews before subscribing to avoid unwanted subscriptions or auto-ship charges.
  • Expect mixed product effectiveness and higher price levels.
  • Document orders and delivery dates in case of delivery or refund disputes.

Negative Feedback / Risk Areas

  • Recurring customer complaints about unsolicited shipments and subscription management.
  • Refunds and billing disputes are reported as unresolved; live chat and phone often unresponsive.
  • Reports of wrong or damaged items and false advertising.

Positive Feedback

Some customers praise the product itself and would recommend it for breathing support.

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Media from reviews

Betterbrand - False advertising and marketing this company is committing fraud their...
Betterbrand - False advertising and marketing this company is committing fraud... - Image 2Betterbrand - False advertising and marketing this company is committing fraud... - Image 3
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Jerry G Pfs
map-marker Pueblo, Colorado

I wish to cancel my subscription

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We're moving and it's costing way too much money. However, I am extremely pleased with the product.

Thank you very much. I would recommend better brands to anybody who needs breathing assistance.

It helps clear out the gunk. Thank you very much for your consideration and your care when delivering my packages.

Preferred solution: Morning

User's recommendation: I would recomend

View full review
Karen M Jbk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Castle, Pennsylvania

Can you hold off purchases for a few...

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Can you hold off purchases for a few months? I have more than I can use.

Thank you.

***.

Pros:
  • Good product
Cons:
  • Sending too many

Preferred solution: Price reduction

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Carolyn I War
map-marker Little Elm, Texas

Cancel the account

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I want to cancel this order. I did not give permission for the sale.

I did not give you permission to do this, and I am very upset with the company. I had canceled this product 2 years ago, so stop sending me this product.

Loss:
$35

Preferred solution: Full refund

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MaryLou D Krm
map-marker Aurora, Colorado

You keep sending me the wrong items

I can't respond to how my call went because you don't answer the phone every time I call. Very frustrating for sure as a loyal customer

Preferred solution: I would like my orders that I added online to be shipped to me correctly because I'm spending a lot of money on things I've changed in my shopping cart each month

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Cheree Npm

Got a bottle of sugar water!!!

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AI Highlights
  • - One bottle was good, the other was sugar water.
  • - I want real Mullen or my money back.
  • - This was my fourth order from betterbrand.
  • - Not again.

I ordered two bottles of the better brand Mullen one bottle was good the other bottle was sugar water I want my real Mullen or my money back that's a damn shame! This was my 4th bottle ordering from betterbrand. Not again!

User's recommendation: Don't buy online!

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Luris V

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never received my order and company won't refund

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AI Highlights
  • - Product marked delivered but not received.
  • - Filed a BBB complaint with no action; seeking a refund or legal action.

I purchased lung detox products from them, and although it says delivered, I never got it. I’ve reached out to them many times about this, but all they do is send me automated messages and do absolutely nothing.

Their live chat is a joke because no one responds there.

I’ve filed a complaint with the BBB, and still, nothing has been done. I want a refund, or else I’m taking legal action.

Loss:
$39
Cons:
  • Unresponsive company and immature customer service agents

Preferred solution: Full refund

User's recommendation: Do NOT purchase from here its a scam

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Cheree Npm

Ordered 2 bottles one was real mullien the other bottle is sugar water

Stop ripping people off! I want my money back or another bottle of real mullien!!!Don't trust anyone!

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker West Palm Beach, Florida

False advertising and marketing this company is committing fraud their product better lungs mullein absolutely does not work

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Betterbrand - False advertising and marketing this company is committing fraud their...
Betterbrand - False advertising and marketing this company is committing fraud... - Image 2
Betterbrand - False advertising and marketing this company is committing fraud... - Image 3
Contains 1 confidential file for company representatives

Received 2 bottles one leaked all over my clothes. Used both bottles as directed and results were not achieved

User's recommendation: Don’t buy their products they are good marketers products don’t work

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