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After much research, I was excited to order from Betterbee when looking to purchase a wicking needle for my business. The initial experience was great while purchasing the product from their website. When my package arrived, my husband and I opened the box and much to...View full review
Unimpressed and disappointed
I order the lyson unassembled polystrene hive complete and 2 matching hive bodies. Product shipped quickly which is great. Opened the box and all my hardware was wrapped in saran wrap. I had other hardware in nice bags that were labeled. Really my main order of hardware is jumbled together in saran wrap. I then primered all parts of the hive and put together. After assembling i have boxes that are warped. A lid that doesnt sit even. And pieces on the bottom board and inner cover that are damaged and not by me. Also i am missing a piece for the entrance reducer. Another thing i ordered a lyson hive what i recieved is covered with betterbee logos. Their website pictures do not represent their products. Nor does it state this on the website. I will not be purchasing products from them nemore. I expect better quality than this for what i paid. Order # N186824 purchased 8/14/18.