Better Business Together

I return the 50 for £28 speaker and Im not credited, nor does the money exist in my bank account.

I ordered a Bluetooth speaker and arrived cracked and broke and did not work properly. I returned it and they refused to give me my 54 £28 refund. They are thieves LAZ anyone beware of them

Dear cffe33f,

Thanks for your comment. While I'm sure BBT has provided YOU with excellent service on the contrary we did NOT! I'm sure if you reviewed the signed agreement which is VERY easy to comprehend, you'll have a better appreciation and understanding of our position.

This would be completely avoided if she would have responded to the request 30 days ago but has simply ignored them.

They have an outstanding invoice for $11,799 so we can't let this matter just "go away" which is what BBT probably expects.

With regards to professionalism, helping others and 'sander' (which I think you meant slander), IF BBT is so certain of their position perhaps they can share their copy of the agreement of which this posting is based on.

While it may sound like sour grapes, it's really smelling quite fishy in Phoenix!

As a 3 year customer and volunteer partner of Better Business Together and Stacy Deprey Purper it saddens me that this poster would exhibit such unprofessionalism. Her company has provided excellent service, and I recommend them regularly to my friends and colleagues.

BBT works to help businesses grow. This poster should spend more time helping others and kess time trying to sander good businesses. Sounds like sour grapes to me.

Better Business Together initiated a reseller agreement on May 2014 which terminated in Nov 2014. Stacy Duprey-Purper cited the reasoning that they needed more competitive rates and that we were holding them liable for a group of licenses even though their customer cancelled after 60 days. Our agreement and the customer agreement (which they are required to get) clearly states all licenses are sold on an annual basis. For their customer convenience, BBT offered a monthly payment option.

Upon terminating, there are concise terms under our termination obligations which the only item delivered to date is their official notice. The required payment of all amounts due is not only unpaid after 45 days but Stacy Deprey-Purper under Better Business Together has simply ignored all of our requests.

We have reason to believe that this was her original intent - realizing that our agreement would be jeopardized by their client who cancelled, they reached out to the same WiFi provider to setup a direct reseller agreement without any notice or advice to us. They even used a different company name/ contact to apply for the reseller agreement - aware that Purple would question her move and the issue of non-payment would arise.

As Stacy Deprey-Purper states, "this decision was purely business related.." which seems ironic since they refuse to honor this by skipping out on their contractual and fiscal obligations.

The amount is not small - $11,400 which if handled professionally we would have been open to a payment plan. But this could have been risky since it took Better Business Together over 60 days to even settle a $355 invoice prior to all of this.

So, if you are considering or doing business with Better Business Together or RiseWiFi.com please be aware of Stacy Deprey-Purper's business ethics and morals (lack of). This may impact your company as we pursue further legal action.

This is still unbelievable to us since I've known Stacy Deprey-Purper for some time and even worked with her. But as they say, if it smells like a fish..

We'll continue to post an update and share the legal documents with all -