Betsey Johnson Reviews
Betsey Johnson Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Betsey Johnson has a 2.8 star rating from 3 reviews, consumers are mostly neutral; 100% would likely recommend. Rating split shows 67% unfavorable, 33% positive.
Key Takeaways for Future Customers
- Read Betsey Johnson reviews for delivery and return experiences before ordering.
- Expect unique designs and medium price level.
- Customer service can be helpful for returns and order issues.
Negative Feedback / Risk Areas
- Frequent delivery and tracking problems and shipping delays reported.
- Customer complaints include billing and refunds disputes such as restocking fees.
- Privacy and data security concerns noted by reviewers.
Positive Feedback
Customers praise fun, unusual designs, responsive customer service, and straightforward return handling.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Betsey Johnson has a 2.8 star rating from 3 reviews, consumers are mostly neutral; 100% would likely recommend. Rating split shows 67% unfavorable, 33% positive.
Key Takeaways for Future Customers
- Read Betsey Johnson reviews for delivery and return experiences before ordering.
- Expect unique designs and medium price level.
- Customer service can be helpful for returns and order issues.
Negative Feedback / Risk Areas
- Frequent delivery and tracking problems and shipping delays reported.
- Customer complaints include billing and refunds disputes such as restocking fees.
- Privacy and data security concerns noted by reviewers.
Positive Feedback
Customers praise fun, unusual designs, responsive customer service, and straightforward return handling.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My tracking said my order was delivered but I never received it.
I don't know where my package is. I have looked for it.
I also had other people look for it. I even asked the same person more than once.
- I love her designs they are most unusual
- Are not always available need more outlets
Preferred solution: Full refund
User's recommendation: make sure you sign for your packages.
Atlanta, Georgia
Canceled order
- - Order canceled (BJ#817642); refund requested.
- - Delivered 11/29/2024; $2.95 restocking fee charged.
- - Order placed 11/20/2024 with Next Day Delivery.
Hello: I placed the order for my shoes on 11/20/2024. I paid the extra shipping cost for Next Day Delivery.
When the order didnt arrive 11/21/2024, I called and canceled my order number BJ#817642. I explained to the representative that, I needed the shoes for my birthday party (11/23/2024) He then explained to me that there was a delay at the warehouse. I repeatedly told the guy to cancel the order and return the money back to my bank card.
However, the shoes were delivered today, 11/29/2024 via FEDEX. I called and canceled this order before the order was shipped.
Its very deceiving that youre charging me a $2.95 restocking fee. I trust the calls are recorded.
Im hoping youre able to play back the call between your representative and my phone conversation. Im bringing this issue to your attention I order that I get a full refund and to avoid me forwarding this issue to the Better Business Bureau.
Respectfully,
I am
Corliss Gresham
(404) 861- ****
corlissgresham@***.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I wasn’t pissed
Company fixed the issue and I have been provided with apology. I just talked to them.
They were very nice. Don’t know how I got on this website.
My boots were taking a long time and no one kept me in the loop about them. Customer Service was efficient and they shipped out yesterday. I should have called earlier I guess.
Problem
I ordered Monday two 2 day delivery needing item for Saturday won't deliver until Tuesday...USELESS...for me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn
- - Needed to return a pair of shoes.
- - Customer service rep was charming and helpful.
- - Easy to get a return label; the rep ensured email delivery.
I needed to return a pair of shoes. Customer service representative was charming and helpful.
Easy to negotiate a return label. Representative was even willing to hold the call with me to make sure I received the email return label.
Awesome!!!
Preferred solution: Full refund
User's recommendation: Great customer service! Fun designs! Great quality. A wee bit pricy, but worth it.
RETURN DUE TO PASSING RELATIVE
- - Customer bought tiger earrings from the site, opened the package and left it in plastic.
- - Wants to return the earrings and asks to be contacted.
I bought a pair of tiger earrings directly from your site. I am very familiar with all the different unique pieces of jewelry in your collection.
l bought earrings from Amazon for the last 6 years. On December 27,2018 we unexpectedly lost the person I bought these earrings for. I didn't receive the earrings until January. I just opened the package yesterday.
I didnt take it out of the plastic rapping. I am asking if you could take the earrings back. I understand you may want to receive the earrings back, to ensure I am telling the truth about the condition of your product. I can't keep these earrings in my house.
I can't describe the devastation. Please contact me.
Thank you for taking the time to read this. Laurie Kurkoski 607-624-****
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It's a miracle anyone cared about your stupid boots. You arrived at this website to fire off your mouth before attempting to solve the issue at hand. God takes care of the drunk and the dumb.