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Betsey Johnson

Betsey Johnson

betseyjohnson.com
What is your customer experience with Betsey Johnson?

Betsey Johnson Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Betsey Johnson has 4.5 star rating based on 2 customer reviews. Consumers are mostly satisfied.

  • 100% of users would likely recommend Betsey Johnson to a friend or colleague.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Great customer service! Fun designs! Great quality. A wee bit pricy, but worth it.".

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Show reviews that mention
birthday calls money bank shipping shoes guy phone refund warehouse
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Anonymous
map-marker Atlanta, Georgia

Canceled order

Hello: I placed the order for my shoes on 11/20/2024. I paid the extra shipping cost for Next Day Delivery.

When the order didnt arrive 11/21/2024, I called and canceled my order number BJ#817642. I explained to the representative that, I needed the shoes for my birthday party (11/23/2024) He then explained to me that there was a delay at the warehouse. I repeatedly told the guy to cancel the order and return the money back to my bank card.

However, the shoes were delivered today, 11/29/2024 via FEDEX. I called and canceled this order before the order was shipped.

Its very deceiving that youre charging me a $2.95 restocking fee. I trust the calls are recorded.

Im hoping youre able to play back the call between your representative and my phone conversation. Im bringing this issue to your attention I order that I get a full refund and to avoid me forwarding this issue to the Better Business Bureau.

Respectfully,

I am

Corliss Gresham

(404) 861- ****

corlissgresham@***.com

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Resolved
Zaydan Xms

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Phoenix, Arizona

Resolved: I wasn’t pissed

Updated by user Sep 26, 2023

Company fixed the issue and I have been provided with apology. I just talked to them.

They were very nice. Don’t know how I got on this website.

Original review Sep 11, 2023

My boots were taking a long time and no one kept me in the loop about them. Customer Service was efficient and they shipped out yesterday. I should have called earlier I guess.

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1 comment
Guest

It's a miracle anyone cared about your stupid boots. You arrived at this website to fire off your mouth before attempting to solve the issue at hand. God takes care of the drunk and the dumb.

Briton Zcr
map-marker Alexander City, Alabama

Problem

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I ordered Monday two 2 day delivery needing item for Saturday won't deliver until Tuesday...USELESS...for me

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Timm Dvg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I needed to return a pair of shoes. Customer service representative was charming and helpful.

Easy to negotiate a return label. Representative was even willing to hold the call with me to make sure I received the email return label.

Awesome!!!

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Preferred solution: Full refund

User's recommendation: Great customer service! Fun designs! Great quality. A wee bit pricy, but worth it.

LAURIE K Xzo

RETURN DUE TO PASSING RELATIVE

I bought a pair of tiger earrings directly from your site. I am very familiar with all the different unique pieces of jewelry in your collection.

l bought earrings from Amazon for the last 6 years. On December 27,2018 we unexpectedly lost the person I bought these earrings for. I didn't receive the earrings until January. I just opened the package yesterday.

I didnt take it out of the plastic rapping. I am asking if you could take the earrings back. I understand you may want to receive the earrings back, to ensure I am telling the truth about the condition of your product. I can't keep these earrings in my house.

I can't describe the devastation. Please contact me.

Thank you for taking the time to read this. Laurie Kurkoski 607-624-****

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