Bestway Disposal
Bestway Disposal Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Recent Bestway Disposal reviews are negative, with customers reporting repeated missed pickups and unhelpful office responses, reflecting an overall dissatisfied sentiment.
Key Takeaways for Future Customers
- Expect inconsistent trash pickup schedules and frequent delays.
- Prepare for challenges with refunds and billing if you prepay service.
- Customer service may not resolve recurring service failures promptly.
Negative Feedback / Risk Areas
- Repeated missed Thursday pickups and promised Monday pickups that do not occur represent primary Bestway Disposal customer complaints.
- The office response is described as unhelpful and repetitive, indicating poor customer service.
- Customers report withheld refunds from prepaid accounts and unresolved billing issues.
Positive Feedback
No positive feedback appears in the supplied reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Recent Bestway Disposal reviews are negative, with customers reporting repeated missed pickups and unhelpful office responses, reflecting an overall dissatisfied sentiment.
Key Takeaways for Future Customers
- Expect inconsistent trash pickup schedules and frequent delays.
- Prepare for challenges with refunds and billing if you prepay service.
- Customer service may not resolve recurring service failures promptly.
Negative Feedback / Risk Areas
- Repeated missed Thursday pickups and promised Monday pickups that do not occur represent primary Bestway Disposal customer complaints.
- The office response is described as unhelpful and repetitive, indicating poor customer service.
- Customers report withheld refunds from prepaid accounts and unresolved billing issues.
Positive Feedback
No positive feedback appears in the supplied reviews.
Turn one complaint into a collective action
Long Lake, New York
Not pickup schedule trash day
- - Service for a little over 3 months with repeated Thursday pickup misses.
- - They promise Monday pickup, then next Thursday, with no actual pickup.
DoHad service for a little over 3 months. They keep missing day pickup on Thursday .
I call they say they will pickup on Monday they dont. So I call again. They will not pick up until the next Thursday.. They say they will see if you can get a credit or they will pickup the extra trash.
This has been the service since I started using the. The office is of no help tell the same thing every time I call.
Preferred solution: Full refund
User's recommendation: Don’t use Bestway Deposal
Long Lake, New York
Keep missing trash pick up
- - There have been three months of pickup delays and miscommunication.
- - Credits offered, but extra trash not picked up and prepaid balance not refunded.
Ive had an account with Bestway for a little over three months. I continually had a problem with my trash being picked up.
They are to pickup on Thursday when I call about it they say theyll pickup Monday they dont do that either. Then its two weeks before its picked up.
They then tell you they will either see if you can get a credit if you get a credit they will not pickup the extra trash. I would like to cancel their service but they will not refund the balance in my prepaid account
Preferred solution: Full refund
User's recommendation: Don’t use Bestway Deposal Co.
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