BestParking

I signed up for two parking places at the same time. Billed for 750 B St and 620 A St, San Diego at the same time.

I will park at 620 A St. and wish to cancel 750 B St.

I want to keep #76471**** and delete th $8.48 transaction.

The representative at BestParking was knowledgeable, courteous, and efficient.

He immediately explained how to resolve my problem.

When got to garage they said it was full and I had to find a different garage. Finally they let me in but charged me an additional $20 cash to park

Re: 75799**** My reservation was at 2:00 in NYC on 3/12/25 but I managed to arrive early 1:30 (it is almost impossible to arrive at a spot at the exact time when traveling to NY).

My reservation was from 2:00-8:00 PM when I came to get my car @3:45 the attendant made me pay six extra dollars because I had arrived early. Also when I got to the parking lot, the attendant had made out a ticket before seeing that I had a reservation, and said to show my reservation when I pick up my car.

It wouldnt be a problem with the same amount of money. I am requesting a $6.00 refund.

Joan Wormser

i came a half hour earlier as it is impossible to know how to arrive exactly on time in NYC, and was charged an additional $6.00. when i arrived, the attendant had already made out a ticket having not seen my reservation.

he told me not to worry about it and to show it when i came to get my car at the end. i am requesting the refund of the $6.00.

thank youm

The lot only offered a kiosk to submit the tkt to retrieve my car. I inserted the ticket they gave me when I parked.

There was no option to show that I already paid for my parking. I was forced to pay again in order for my car to be retrieved. The parking rate was cheaper than I paid through your app. I feel cheated and scammed.

This happened another time at a different lot. I'm losing faith in this app and your business.

74399****. I want my $42 refund!!!

I called again and all you get is the option to fill out this annoying survey. I want my money back!

This process is terrible. Best Parking is not the best. I want my refund.

I want my refund. I want my refund.

Hi i had parking booked through you for may7th 130 pm booking number 72769****. I went to the place but the entry blocked saying monthly only.

So i left. Emailed parkwhiz as per your company but they are not helping.

This is very unfair and unprofessional. I lost money and time for nothing

I had the wrong email and called support. Took awhile to get though.

The support was very helpful and professional.

Quick response and got us the barcode needed. Highly recommended

I was installing apple pay and seeing how it worked. I reserverd a spot in my monthly garage at 165 West End Ave by mistakde

Please issue a refund.

thank you

cc

Yvette on phone today 3/29 was friendly & efficient despite phone static. She deserves special recognition

I called Tuesday night & one woman was cold & hung up on me; next rep was friendly but contradicted himself about arriving before/after arrival time.

Yvette explained everything today.

I am happy to use your service. E Bijou

I paid the night before and when I got to Citi arming at 501 East 61st St I was turned away and told they did not take my paid validation.

I did not get a refund and had to park in another garage!!!

Trying to get my $ 23 back after I prepaid for a parking garage midtown that was actually closed when I arrived in the middle of rush hour.

It shouldn't be so difficult! I even took a picture of the closed gate and garage customers waiting for an attendant to show up. I waited for more than 10 minutes to no avail.

Had to turn back to attend an event nearby.

Unreal!

I ordered a ticket, was charged, ticket never appeared on the app and there was no emailtried calling no answered and then was given this survey. Brain dead