BestParking
BestParking Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BestParking has 3.4 star rating based on 7 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Easy to find discounted garage parking across nyc, More pro than con.
Cons: Customer service is obviously not responsive.Recent recommendations regarding this business are as follows: "I dont recommend this company", "do not experiment with apple pay", "Great", "Call ahead and confirm charges.", "I wouldnt".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BestParking has 3.4 star rating based on 7 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Easy to find discounted garage parking across nyc, More pro than con.
Cons: Customer service is obviously not responsive.Recent recommendations regarding this business are as follows: "I dont recommend this company", "do not experiment with apple pay", "Great", "Call ahead and confirm charges.", "I wouldnt".
Review authors value the most Billing Practices and Privacy and Data Security. The price level of this organization is medium according to consumer reviews.
Media from reviews
Queens, New York
Need bar code for parking
I had the wrong email and called support. Took awhile to get though.
The support was very helpful and professional.
Quick response and got us the barcode needed. Highly recommended
Flemington, New Jersey
Not getting refund
Hi i had parking booked through you for may7th 130 pm booking number 72769****. I went to the place but the entry blocked saying monthly only.
So i left. Emailed parkwhiz as per your company but they are not helping.
This is very unfair and unprofessional. I lost money and time for nothing
User's recommendation: I dont recommend this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund
I was installing apple pay and seeing how it worked. I reserverd a spot in my monthly garage at 165 West End Ave by mistakde
Please issue a refund.
thank you
cc
- More pro than con
Preferred solution: Full refund
User's recommendation: do not experiment with apple pay
Staten Island, New York
Compliment
Yvette on phone today 3/29 was friendly & efficient despite phone static. She deserves special recognition
I called Tuesday night & one woman was cold & hung up on me; next rep was friendly but contradicted himself about arriving before/after arrival time.
Yvette explained everything today.
I am happy to use your service. E Bijou
User's recommendation: Great
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
New York, New York
Turned away
I paid the night before and when I got to Citi arming at 501 East 61st St I was turned away and told they did not take my paid validation.
I did not get a refund and had to park in another garage!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Closed parking garage in NYC
Company fixed the issue and I have been provided with apology. Company reached out. P customer service was definitely helpful.
Trying to get my $ 23 back after I prepaid for a parking garage midtown that was actually closed when I arrived in the middle of rush hour.
It shouldn't be so difficult! I even took a picture of the closed gate and garage customers waiting for an attendant to show up. I waited for more than 10 minutes to no avail.
Had to turn back to attend an event nearby.
Unreal!
- Easy to find discounted garage parking across nyc
- Customer service is obviously not responsive
Preferred solution: Full refund
Port Chester, New York
Custombest parking did nothing about my complaint er service
I booked a reservation for my pickup truck stated at what time I'd be there stated at what time I'd be leaving paid extra for not just oversized but supersize was charged an additional $5 on top of being given a hard time about them honoring the parking reservation to begin with called best parking and after several attempts they finally got back to me asked me about my complaint looked into it and did absolutely nothing about it justified the charge as it's because of the time I arrived whatever the *** that means...I arrived at the time I said I'd be there and left at the time I said I'd be leaving.
User's recommendation: Call ahead and confirm charges.
New York, New York
Ticket not found
I ordered a ticket, was charged, ticket never appeared on the app and there was no emailtried calling no answered and then was given this survey. Brain dead
User's recommendation: I wouldnt
Bristol, Bristol
Free parking at temple meads ???
I need to pick up a friend at temple meads Bristol,? How long do I get free paking is it 10 or 20 mins ? Or no free parking
User's recommendation: No answer on your phone
Oceanside, New York
App problems unable to pull up pass
Had a problem with the parking pass that I bought on Sunday, at the time would not show up. Called customer service two days later spoke to a very helpful young woman named Janetta.
You guys should be very proud of her.
She does an amazing job. She made my issue go away.
User's recommendation: If you have a problem, call them via the pissed off customer number
New York, New York
Always easy and for the few issues, always helpful
I had to call in thinking I bought two passes. Agent was very helpful in making sure I only had 1. Great service
User's recommendation: Use this App
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