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BestCarpets

BestCarpets

best-carpets.co.uk
What is your customer experience with BestCarpets?

BestCarpets Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating based on 1 customer review; consumers are mostly dissatisfied and rating distribution is 100% unfavorable. The single BestCarpets reviews mention a failed return and a disputed refund of £111 after buying via Debenhams.

Key Takeaways for Future Customers

  • Expect limited resolution on returns when orders involve third parties; contact customer service early.

Negative Feedback / Risk Areas

  • Complaints cite poor handling of refunds and returns, difficulty contacting BestCarpets, and billing taken by Debenhams without resolving the issue, reflecting common BestCarpets customer complaints.

Positive Feedback

No positive feedback appears in the available review.

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Valerie A Ayb

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Verified Reviewer

Trying to return a rug

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AI Highlights
  • Bought a rug from Debenhams; they told me to contact Best Carpets.
  • Rug is too small; I want £111 refunded to buy the right size.

Bought rug online with Debenhams but they say have to get in touch with best carpets a foreign company getting nowhere. Debenhams should be sorting this as they took my money to start with.

Rug is too small.

Need my £111 so can buy the right size. This is disgusting and wont be dealing with the both companys again

User's recommendation: Don’t go anywhere near Debenhams online or best carpets

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