Best Wig Outlet
Best Wig Outlet Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Best Wig Outlet has 3.7 star rating based on 2 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Let them know that the store credit they tell you is not what you will actually receive.".
Review authors value the most Discounts and Special Offers and Location. Consumers are not pleased with Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Best Wig Outlet has 3.7 star rating based on 2 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Let them know that the store credit they tell you is not what you will actually receive.".
Review authors value the most Discounts and Special Offers and Location. Consumers are not pleased with Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Gaffney, South Carolina
Apply store credit to order
Dishonesty. Original week purchased looked nothing like the online professional picture.
The return process is expensive due to restocking fees. You have a choice of 65 percent store credit. You must call the company and order to use your store credit. When I did this, they said, I did not have any credit on my account.
I had all documents in front of me and read them to them.
And a little while they came back with a much lower amount of store credit. They also would not honor free shipping for the new Wig I purchased.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Anaheim, California
Resolved: Apply store credit to order
Company fixed the issue and I have been provided with apology. I accepted a partial refund and purchased a new wig.
When I called your company, they said there was no credit showing for me. I replied that I did know that I had store credit and the amount and the paperwork in front of me And that they were being recorded. After a few minutes they came back and said they found $184 store credit. The Wig I was buying said it was free shipping yet she charged me a shipping fee as well.
I have alopecia and elderly On a fixed budget. You all had already taken a big chunk from me by your restocking fee, then lowered my store account without any reason.
- Tried to tell me they could not find my store credit from a that i returned
- Found a credit much lower than actual store credit given originally
- After proving my return and store
User's recommendation: Let them know that the store credit they tell you is not what you will actually receive.
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At first they couldn’t find any store credit for me. I had to give them all the information I had with order number and MRN number to make them acknowledge my credit.
This is all the company is guilty of. I was confused about the amount that they owed me.
This was a very big mistake on my end. I withdrew my complaint about this issue and apologized for their inconvenience.