Best Wig Outlet
Best Wig Outlet Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.7 star rating from 2 reviews indicates mostly neutral sentiment; reviewers value discounts and location but cite problems with returns and store credit.
Key Takeaways for Future Customers
- Check return and restocking fee details before buying; Best Wig Outlet reviews note store credit processes can be confusing.
- Document all communications and paperwork when claiming credit or discounts.
Negative Feedback / Risk Areas
- Recurring customer complaints about inconsistent store credit amounts and denied credits.
- Refunds and billing issues include restocking fees and unexpected shipping charges.
- Poor customer service responsiveness during exchanges and cancellations.
Positive Feedback
Reviewers appreciate discounts, special offers, and convenient location; price level described as medium.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.7 star rating from 2 reviews indicates mostly neutral sentiment; reviewers value discounts and location but cite problems with returns and store credit.
Key Takeaways for Future Customers
- Check return and restocking fee details before buying; Best Wig Outlet reviews note store credit processes can be confusing.
- Document all communications and paperwork when claiming credit or discounts.
Negative Feedback / Risk Areas
- Recurring customer complaints about inconsistent store credit amounts and denied credits.
- Refunds and billing issues include restocking fees and unexpected shipping charges.
- Poor customer service responsiveness during exchanges and cancellations.
Positive Feedback
Reviewers appreciate discounts, special offers, and convenient location; price level described as medium.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Apply store credit to order
- - Product did not match the online professional photo.
- - Return fees are high due to restocking.
- - Store credit is 65%; you must call to use it.
Dishonesty. Original week purchased looked nothing like the online professional picture.
The return process is expensive due to restocking fees. You have a choice of 65 percent store credit. You must call the company and order to use your store credit. When I did this, they said, I did not have any credit on my account.
I had all documents in front of me and read them to them.
And a little while they came back with a much lower amount of store credit. They also would not honor free shipping for the new Wig I purchased.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Anaheim, California
Resolved: Apply store credit to order
- - Store credit shown as $198.66 but only $184 was found after denial.
- - Free shipping wasn’t honored and a restocking fee lowered my balance.
Company fixed the issue and I have been provided with apology. I accepted a partial refund and purchased a new wig.
When I called your company, they said there was no credit showing for me. I replied that I did know that I had store credit and the amount and the paperwork in front of me And that they were being recorded. After a few minutes they came back and said they found $184 store credit. The Wig I was buying said it was free shipping yet she charged me a shipping fee as well.
I have alopecia and elderly On a fixed budget. You all had already taken a big chunk from me by your restocking fee, then lowered my store account without any reason.
- Credit amount
- Found a credit much lower than actual store credit given originally
- After proving my return and store
User's recommendation: Let them know that the store credit they tell you is not what you will actually receive.
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At first they couldn’t find any store credit for me. I had to give them all the information I had with order number and MRN number to make them acknowledge my credit.
This is all the company is guilty of. I was confused about the amount that they owed me.
This was a very big mistake on my end. I withdrew my complaint about this issue and apologized for their inconvenience.