New Reviewer

Beware:Fake Ugg boats/shoes

Lorinda, I also was a victum of best ugg sale. I purchased a pair of boots, that looked fake the moment I took them out the box. The material on the inside of the boot is not wool, the quailty and color is terrible. Do not purchase from this site. I read the testimony of consumers before I purchased the product to make sure they were quality; do not be fooled as I was. I was saidly wrong and shock when I receivced my boots. The boots do not fit and the shipping information is in chinesses. I have not attempted to contact the company because it took them a long time to respond to orginal order. I'm taking this incident as a lesson learned; Do Not Purchase Products From Bestuggsale.com
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ID
#233787 Review #233787 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

Best Ugg Sale

http://www.bestuggsale.us As I was surfing the web for discounted Ugg Boots came across this website which seemed legit. They claim item is authentic and that if you are unsatisfied will give you your money back. I got the boots, did not fit AND they looked FAKE. Inside the packaging there is no return address nor receipt. The box has an origin address in Chinese (so do not understand). As I was trying to get the product back to the company and my refund I tried calling the number on the webiste and got a busy dial tone. I have emailed a couple of times and only once have been emailed back saying that I maybe know someone whom I can give the boots to... No, I want my money back! This site is a SCAM, please please please, do not even think about buying from them. I am now stuck with a pair of fake boots and no money.
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#379717

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#374755

I noticed their website banners copy zappos.

Thanks for the warnings everyone!!!

I knew something was up with this place and googled complaints for them and found your posts!

#223772

I realized before even purchasing anything that this site was fake. First of all they have a gmail.com email address.

Warning Sign #1. Warning sign #2 - no way Ugg boots are this inexpensive #3 - The phone number led me to a "non-company" type automated system.

Be a little smarter when ordering online people.. Call the number and email the address before putting your credit card information onto their website..

#218670

This site is fake!!!

My boots came and they look like the real ones but there are not!!

#217294

I ordered a pair online. I went to check the status and found the website was down, and remained down a few days.

I emailed the company and received a response telling me to calm down, etc., in broken english. At that point, I figured they were going to be fake. I recieved another email that actually had a tracking number. I received the boots and sure enough they were horrible fakes.

The zipper broke on both boots immediately. I emailed the company about a return and they advised that I should not return them because it would not beneifit me due to shipping costs. Then they suggested I order another pair! I have emailed for a refund but I'm guessing its probably a lost cause.

I opened a dispute with paypal, which

of course I lost :) Expensive lesson learned. GRRRR

#216447

This is entertaining reading if you like to see the English language massacred! Additionally, this is the worst customer service I have ever experienced!

DO NOT ORDER FROM THIS SITE! I love the fact that "Sam" has recommeded that I don't shop online anymore because I am dishonest! If so please dont shopping online.You are not honest ThanksSamMy email:Your response has been forwarded to Mastercard, the Better Business Bureau, Google, and Facebook so others can see what type of employees represent your website. --- On Tue, 11/16/10, leelee lynn wrote:From: leelee lynn Subject: Re: got your order for ugg boots 100****       Date: Tuesday, November 16, 2010, 10:39 AM what is the *** , you did not pick it up so the parckage have been return ,plz go bank to cancel the claim ,or i can offer proof we have sent you before ,but you did not pick up ,you will be take bad record in your credit ,it will take bad effect on our life ,plz make sure cancelled it and then we can talk here about resend ,thanks .

SamMy email:I ordered the boots. I did not receive them. They were returned to you. I want a credit issued today to my account.

I did not ask the boots to be resent to me. I will file a claim against your company and with Mastercard if your business does not reimburse me. Secondly, I have been in customer service for over 20 years and have NEVER told a customer that any issue with an order was his or her fault. I am not paying for a product that I don't have.

As for shipping costs, your company incurs the shipping costs. That is the cost of doing business. I am not responsible for what your company incurs for shipping costs. I expect reimbursement today.

I will contact Mastercard regarding this issue. --- On Mon, 11/15/10, leelee lynn wrote:From: leelee lynn Subject: Re: got your order for ugg boots 100****       Date: Monday, November 15, 2010, 9:28 PM HiWhat do you mean that?We have posted the boots to to you.And because you were out of town.And we have paid much money on the business.Now you want to take the money back?I think it is your fault not us.We have done all we need to do.And now we have resent the boots to you.,What happened? SamMy email:I don't recall. Please issue a credit to my account for $97.03.

I have contacted Mastercard.

They are aware that a credit will be issued. Thank you.

#215396

I RECOMMEND PPL TO CHANGE THERE CREDIT CARD NUMBERS JUS INCASE THS *** TRIES TAKEN MORE OF OUR MONEY

#215395

I SHOULD OF READ THE REVIEWS THE SHOES I GOT R FAKE AND WRONG SIZE AND COLOR AND AWHOEVER SAM IS TOLD ME TOO SELL THM TOO A PERSON THAT WOULD WANT THM I GOT,GOT FOR MY MONEY

#215060

i have the same problem boots are FAKE and can't return ..help!!

#215059

I think someone should shut down there web site www.bestuggsale.com I ordered on-line and tried to stop payment because I realized they would not answer my questions correctly and the phone number is not real... The online salesperson Sam stated he was too busy to talk to me on the phone???Now I am out of money , no where to send boots for refund...not fair This site is a definite SCAM ...fake!!!!

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ID
#206279 Review #206279 is a subjective opinion of poster.
Location
Miami, Florida
Loss
$115

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