Best Tickets
Best Tickets Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Best Tickets has a 1.0 star rating from 1 review, with 100% unfavorable feedback and consumers mostly dissatisfied about their ticketing service and pricing.
Positive Feedback
Tickets eventually arrived and events attended proceeded as planned, but this came after significant stress for buyers.
Negative Feedback / Risk Areas
- Repeated reports of no response from customer service and slow replies, a common Best Tickets customer complaints theme.
- Complaints about missing tickets and delayed delivery causing travel disruption and stress.
- Issues obtaining refunds after event cancellations and concerns about high price levels for the ticketing service.
Key Takeaways for Future Customers
- Check Best Tickets reviews and confirm delivery timelines before booking.
- Expect potential follow-up needed for refunds and escalate if billing or refund issues arise.
- Consider alternatives if reliable customer service is essential for your purchase.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Best Tickets has a 1.0 star rating from 1 review, with 100% unfavorable feedback and consumers mostly dissatisfied about their ticketing service and pricing.
Positive Feedback
Tickets eventually arrived and events attended proceeded as planned, but this came after significant stress for buyers.
Negative Feedback / Risk Areas
- Repeated reports of no response from customer service and slow replies, a common Best Tickets customer complaints theme.
- Complaints about missing tickets and delayed delivery causing travel disruption and stress.
- Issues obtaining refunds after event cancellations and concerns about high price levels for the ticketing service.
Key Takeaways for Future Customers
- Check Best Tickets reviews and confirm delivery timelines before booking.
- Expect potential follow-up needed for refunds and escalate if billing or refund issues arise.
- Consider alternatives if reliable customer service is essential for your purchase.
Media from reviews
Bishopton, Renfrewshire
Zero customer service and support
- - Order showed processing before departure, causing stress.
- - No response from Best Tickets; tickets arrived the day before, and the concert was fabulous.
Very poor experience. I had paid around £200 for tickets for a concert in Paris in September 2022.
I had then built an entire summer holiday around this concert in July 2023.
A week before I was leaving for my holiday I went into the Best tickets website to download my tickets. I noticed the order indicated "Processing". I began to freak out a bit as my whole holiday had been based around this concert,
I then emailed them (from the contact email info they supplied on the email I had received when my order was first confirmed).
I also went online and filled out their contact enquiry form on their website.
I even received an automated email with a customer service ticket number indicating they will respond shortly.
No repsonse, I followed up a couple of times over the days prior to my leaving and still nothing.
So, I was going on holiday and had no idea if we were going to get to this concert.
Ultimately the day before the gig I got an email saying my tickets were ready for download.
The tickets worked, the concert was fabulous but Best tickets were CRAP. Stressed me out I have no idea why they have ways to contact hem if they don't respond to your enquiries.
I will never use them again.
User's recommendation: Don't use Best tickets
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPas recu mes places de concert URGENT
- - No reply after 10+ emails about 2 Rammstein tickets for Brussels Aug 3 under Schmit Marie Noelle, ordered/paid Nov 2022; Ref 000009879.
Après plus de 10 mails toujours aucune réponse !!! Je n'ai pas récupéré mes 2 places pour concert ramstein à Bruxelles le 3 août au nom de schmit marie noelle commandée et payée en novembre 2022!!!
C'est urgent..
Référence : 000009879
Preferred solution: Full refund
User's recommendation: Arnaque !!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPas recu mes places de concert URGENT
- - No reply after over 10 emails.
- - Two Ramstein tickets for Brussels on Aug 3 under Schmit Marie Noelle not received; paid Nov 2022; Ref 000009879.
Apres plus de 10 mails toujours aucune reponse!!! Je n ai pas recu mes 2 places pour concert ramstein a Bruxelles le 3 aout au nom de schmit marie noelle commandé et paye en novembre 2022!!!
C est urgent ..
Reference: 000009879
Preferred solution: Deliver product or service ordered
User's recommendation: Arnaque
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Andenne, Namur Province
Après une annulation de concert de Stromae, je n’ai toujours pas reçu de remboursement malgré plusieurs demandes.
Après une annulation de concert de Stromae, je n'ai toujours pas reçu de remboursement malgré plusieurs demandes.
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Nous avons reçu beaucoup d'e-mails similaires au vôtre. Veuillez noter que nous ne sommes PAS l'entreprise que vous recherchez.
Nous sommes Best Tickets et nous sommes aux États-Unis au Texas. Il semble que vous recherchiez une autre société du nom de "Best-Ticket" qui opère à l'étranger. Les noms sont similaires, mais nous n'avons rien à voir avec eux. Si vous regardez votre facture, vous pouvez voir que le nom n'est pas le nôtre.
Nos factures ne ressemblent en rien à ça. Leur site Web est https://***/ et c'est l'entreprise que vous recherchez. Si vous continuez à avoir des problèmes pour obtenir une réponse de leur part, nous vous suggérons de signaler votre transaction à votre compagnie de carte de crédit et de gérer la situation de cette façon.
Nous nous excusons que vous rencontriez des problèmes, mais ce sont les seules informations que nous devons fournir car nous ne sommes pas la société responsable de votre commande/transaction. Nous n'avons jamais débité votre carte ni pris votre commande pour un événement à l'étranger.