Stiles Byq
map-marker Las Vegas, Nevada

Resolved: Best Price Optics- Ebay - New York City - Best Price Optics

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Updated by user Nov 03, 2015

This issue was RESOLVED

Updated by user Oct 05, 2015****1010.html

Original review Oct 05, 2015
Best Price Optics is based out of New York, New York. Best Price Optics has a large Ebay internet based store, if I were you, I would seriously consider buying your products from ANY WHERE else besides Best Price Optics! First off I bought a used Rokinon from Best Price Optics Ebay page and two days later, I FOUND A BETTER PRICE! So much for best price optics right? So because I found a better deal on the same exact equipment I decided to return my camera lens on the SAME DAY that I had received it from USPS (which was a monday). The Item was shipped to 499 Fashion Ave, Fl 17N, New York, NY, 10018-**** the following day so I log on to ebay to put in the tracking number. Best Price Optics told me it could be up to 9 days to refund. Okay first off; as a Customer I have to pay for the product before Best Price Optics will send it to me in the mail. But when I return the item, which essentially is Best Price Optics just buying the Equipment back from me, making me the seller, they can take a week after they recieve the item to send me my money back? I understand a day or two after they receive the item but 9 Days?! come on guys... So I wait until Best Price Optics received my item on Thursdays, expecting them to receive the item, review it to make sure there is no scratches or anything missing and then they go on ebay and click "Refund" Well that is not what happened. After all day thursday and no contact from Best Price Optics about my refund; I emailed Best Price Optics On Friday morning explaining how finding the right lens has left me strapped for cash and I needed a refund right away. I literally only had 1 dollar in my bank account and a few dollars in cash to hold me over. Best Price Optics didn't care about my situation, Best Price Optics at 499 Fashion Ave, Fl 17N, New York, NY, 10018-**** didn't even respond to my email explaining to them that I needed to have my money back in order to buy food for my family. Best Price Optics DID NOT respond to my emails asking to return MY money in order to BUY FOOD FOR MY FAMILY! I wrote best price optics on friday morning... early too because I knew that they were across the country. Best Price Optics Didn't respond for a full 72 hours later explaining that my item had to go to the "return department" for inspection but they can't do it until thursday because of a "Holiday." Hey Best Price Optics OCTOBER 5TH ISN'T A HOLIDAY! So essentially what should be a 5 minute job has turned into a two week job because the Lazy and inconsiderate people at Best Price Optics don't care about humans that are hungry and can't eat food. I returned my item and Best Price Optics still hasn't returned my money, Best Price Optics DOES NOT care about their customer satisfaction and WILL NOT help you. if you need to buy optical equipment go anywhere besides Best Price Optics in 499 Fashion Ave, Fl 17N, New York, NY, 10018-****. Best Price Optics doesn't care about people or making sure they costumers are happy. DO NOT BUY FROM BEST PRICE OPTICS, YOU WILL REGRET IT!!!
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Reason of review:
Poor customer service

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