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After repeated requests to this company initially regarding when I would receive my order, and then repeated requests for a refund of my shipping charges when it was obvious I wasn't going to be receiving my order; not only did I not get the collars I ordered from...
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I have had 3 dogs die since I ordered these collars. Its really heart breaking that you would rip people off like this!! I paid for 4 of these collars and never got them, they are a rip off do NOT order from these people!! I really hope they make this right but from I...
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I didn't like
  • Crooks
  • Item was not received
  • Never received the product
#899988
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I ordered a pet pedicure unit, which was "free" provided that you paid $7.95 for shipping. It is now one year later and I still have not received my order. I sent them an email about a month after the item was supposed to arrive and I was informed that they were back...
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1.0
I liked
  • That it was buy 1 get 1 free and the low cost
I didn't like
  • Complete lack of customer service
  • Item was not received
#876874
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My Handi Key Review

#912316
Ordered in May 2016. It's now September 2016. They gave me a "tracking number" that shows product was shipped in July- hasn't moved since July!
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Delivery Service Review

#849159
1.0
They never gave me my product nor did they refund me and wouldn't answer my facebook messages
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Delivery Service Review

#824612
1.0
I, too, never received my product. They responded to a few emails, apologizing and giving me "updates" and excuses. Then they stopped responding to emails and don't answer the phone. It's been almost a year. It's BS.
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Pet Parent Key Ring Review

#784252
Hi I ordered my key ring buy one get one free in November 2015. I still haven't received it
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Ordered dog collars on 9/5/15 , credit card was charged that same day , never got items in the mail... Scammers.... WOW Taking hard working Peoples Money SCAMMERS . This item was on Facebook. I have now learned my lesson I will not buy anything off of...
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I liked
  • That it was buy 1 get 1 free and the low cost
I didn't like
  • Scam
  • Being lied to
  • This company sucks
#872708
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Never received the product (collars) and they refused refund. They need to be prosecuted! I have email back and forth to prove that they owe me and WON'T pay or provide a product. Now their website is gone too! How can they get away with this??? Sandra Handy 09/21/15...
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1.0
I didn't like
  • Non response
  • Not receiving my order or a refund
  • Money was not refunded
#860651
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I ordered two LED collars from these crooks a year ago. I never received the product. I have called and left messages several time with no response. I have emailed them also several times with no response. I was billed $7.95 and paid by credit card. I guess it's time...
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i have received and sent so many emails trying to get the merchandise i ordered but here it is a year later and nothing but extreme anger at myself for getting scammed out of 8$, what a fool i am. but somehow hopefully someone will catch up to sobs who stole not mine...
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Ordered pet collar over a year ago they took my money but never shipped, emailed many times. Their response... ''I apologize for the lack of communication on our end. I've checked our system and see that your order was affected by an error made by our shipping...
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#801329
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I ordered animal nail clippers in August of 2015. My account was charged and here it is 6 months later and NOTHING! I have contacted them repeatedly and have not received any reply. SCAM COMPANY. I have filed a complaint with BBB but it seems Online Fusion INC will...
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I didn't like
  • Were quick to take my money and not provide refund or products
  • Ripp off
#796745
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Contact Best Pet Parent

Headquarters Address:
BestPetParent.com
501 Silverside Road Suite 105 Wilmington DE, 19809 Level 10 313 LaTrobe Street Melbourne VIC 3000 Australia Tel: (02) 8091 1427
Wilmington, DE 19809
Phone:
(302) 407-0130
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Companies similar to Best Pet Parent

I ordered a HandyKey on December 11, 2015 and have not received my product as of February 20, 2016. I have contacted the company twice (January 16, 2016 and February 17, 2016), only to be told the order would ship "next week". My last email contained a request for a...
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1.0
I liked
  • That it was buy 1 get 1 free and the low cost
I didn't like
  • Never received the product
#794261
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