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| map-marker Mitcham, Merton

Best of British Darts - Springs Review from Mitcham, Merton

I received 27 springs instead of the ordered 60 ( this was part of a larger order) so I contacted them straight away.

As others complaints, several emails, numerous phone messages and even a posted letter I didn't get a response.

They need naming and shaming.

I have posted on facebook and would suggest everyone else does too.

With enough darters aware of this we should be able to put them out of business

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Reason of review:
Not as described/ advertised
1 comment
Guest

I had ordered a dartwrap from them they contacted to say that we're having difficulty sourcing them would I like an alternative. I replied saying no could I have a refund.

Have had no reply to that or the messages since. ...best part of 40 quid gone

Anonymous
map-marker Gillingham, England

Best of British Darts - Dart Flight Review from Gillingham, England

Quite possibly the worst company I have had the misfortune of dealing with. Placed an order for personalised flights for my team and some for myself they arrived and were of dispicable quality I rang and emailed several times before got an email saying send back for refund.

I did this recorded delivery and the have been in possession of my return for nearly 2 weeks now and still no refund. I have tried to contact them by phone and email and just get ignored. They should not be allowed to trade it is disgusting.

When looking for reviews in relation to the company I have also discovered that the good ones have been written by the director and company secretary what does that tell you. I want my refund and I will create if I don't get it, I'm that sort of person.

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Reason of review:
Bad quality
Anonymous
map-marker Leeds, Leeds

*** not darts

Returned an order - no refund - no communication from them but oh plenty from me and by plenty I mean I proper bombarded them with e- mails and constant messages - I kept leaving the same message over and over again ! Alas oh dear I think they got a bit fed up of me and surprise surprise - point made - refund issued - thank you very nicely - that is the only way to deal with these wannabe business people who think they run a company but in fact it's nothing more than a joke shop ! !

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Reason of review:
Problems with payment
Anonymous
map-marker London, England

Best of British Darts - Darts Review from London, London

Worst business I have ever dealt with. Money for my order cleared immediately inc.

£3.99 "first class" delivery from Southend to Billericay, never received a dispatched email and had all my chase up emails ignored. When I finally got a reply they lied with an excuse that the payment hasn't cleared. Still waiting for a response and my darts. Appalling service, wish I read the reviews before ordering although I never would have thought that such an awful business would exist in the UK.

SCAM! Avoid at all costs.

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Reason of review:
Problem with delivery
Anonymous
map-marker Corby, England

Best of British Darts - Online Order Review from Corby, England

Bestofbritishdarts do not have there own stock thats why there so much dearer than everyone else and thats why if you have the wrong stuff sent or dont get you order at all and they have to replace it or rectify it its because they have to buy it again from where ever they got it witch puts them out of pocket.bottom line is there *** merchants and i advise you not to order from them on all there reviews not one happy customer

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Reason of review:
Poor customer service
Anonymous
map-marker Lincoln, England

Darts Review

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Terrible company.

bought some darts on 31/10/14.

Paid for express delivery so my order was £56.

A week later a package arrived only to be the wrong darts!!

I tried calling, emailing and face booking the company and Janet ehlers on a daily basis but no joy.

finally today 9/12/14 I received a refund minus the cost for me sending the darts back!!!

DO NOT USE THIS COMPANY!!!!!!!

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Reason of review:
Problem with delivery
Anonymous
map-marker Corby, England

Dart Flight Review

Got ripped off by bestofbritishdarts.co.uk mayed a order when my personalised dart flights arrived they weren't what i ordered tried to contact them through phone and email but haven't had a reply yet.terrible company to do business with .i would strongly advise you not to use them but if your reading this its probably to late.best of british darts have really let there self's down.

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Reason of review:
Not as described/ advertised
Anonymous
map-marker Benimeli, Valencia

Online Order Review

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Placed a £200 + order over 5 weeks ago a total nightmare no goods or refund ...I am in contact with trading standards anyone else who has suffered this appalling company please contact me at firstlinks@***.com

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Reason of review:
Problem with delivery
Anonymous

Nonexistent Customer Service Review

I have been waiting three months for an order tried ringing them for days no answer think the company does not exist

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Anonymous
map-marker London, England

Terrible communication. Scammers!

Placed an order last week, received an email to confirm my order has been placed. The email said I would receive an email once it's been dispatched (usually with in 24 hours).

After 4 days I didn't receive any thing, so tried calling. No one answers.

I emailed asking them about when the product would be sent? to which they replied 'how can I help?' - this is very frustrating. I tried calling, again no answer. Have emailed again. But no answer.

How are business' aloud to operate like this? You've taken my money but now won't talk to me?

Great scam!

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Aundra Gcb
map-marker London, England

Mr j gardner

i got a new dart board of my mum for Christmas and i am really crazy very angry about my board it is totally falling to bits i need to play darts every day as i play for the county i have had blade 3 boards and blade 4 but this one eclipse pro totally no good at all i cant go out and keep buying new boards this is the worse board iv had 3mounths old no way should go like this im very unhappy about this what can you do about this jonny gardner of redcar ts10 4dx

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Anonymous
map-marker Gloucester, England

Best of British darts take you money and do not deliver anything!

Placed an order for personislied darts and flights for my sons sixteenth birthday. My account was debited swiftly with the £50 order and the postage cost. Nothing has arrived.

Tried calling but to no avail, never answer the phone day or night. Have sent e mails but again no response.

The whole episode is very dissappointing, very frustrating and judging by the other complaints (which I wish I had read before placing the order)not something new. How do they get away with it. How do they sleep at night.

Will just have to put it down to experience, and remember to read the reviews of othe customers first, in future.

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2 comments
Guest

:cry no hel

Guest

Web development

Really a good one. Thanks for sharing the post.

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stuarth
map-marker Woking, England

BEST OF BRITISH DARTS RIPPED ME OFF

I Ordered goods totally just over £50 but never received even though they sent me an email saying goods have been dispatched.

I paid extra £5.95 for special delivery goods never turned up so i tried contacting them by phone but it's constantly engaged whether it's during the day or middle of the night.I have sent more than 10 emails to them and not one response so i am now taking them to the small claims court if my bank does not refund my money.

DO NOT USE THIS COMPANY. Worst company ever dealt with by a long way

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32 comments
Guest

Ordered some darts which I was told I would get an email when dispatched(never got that email).

Paid for express delivery (took over a week to arrive)

Finally arrived n they've sent wrong darts.

emailed them twice in two days n no reply.

£64 riding on this!!

Not a happy customer!!

Guest
reply icon Replying to comment of Guest-898534

Finally got my money back today minus the cost of sending the item back which on their website states that they would cover it!!! Not holding my breath.

I tried emailing, calling and Facebook numerous times to get to this stage.

They never reply and phone is always on answer machine.

I will never use this company again.

poor poor effort.

do not believe their company name.

Guest

I wish I'd found these comments before I bought a set of personalised photo dart flights from these idiots.

They sent me someone else's flights and now I can't get hold of anyone. As others have said, the phone is either constantly engaged or you just get the answer phone and nobody calls you back.

Emails go unanswered. I'm now going to go through the Paypal route to try and get my money back.

These flights were a Valentine gift for my other half, so now I'll have to spend more money on some bloody chocolates!!!!

Why are companies like this allowed to trade??

Guest

***, been waiting a week now for an order that I paid 1st class delivery for . Have emailed them and they told me they will be dispatched straight away .

Still not received them to this day . Stay away

Guest

*** of a company, I'm stinging their ads for the money they owe me :)

Guest

I placed an order with this company on Thursday 25/7/13, got a confirmation email which stated I would get another email when item was despatched. Never received email so was a bit worried, tried calling no answer, tried emailing no response.

I then googled and came across this forum and I went mad, convinced myself that I was ripped off, was all a scam, didnt know what I was going to do, it was a birthday gift, had no money to buy an alternative so was nearly crying. BUT then, today, Saturday 27/7/13, a package arrived... My order! Only took 2 days to deliver my order and Im in Ireland!

So I have to say dont always believe what you read and for those waiting on their orders Im sure you will get them, I can honestly say now this is the quickest service I have ever used when buying overseas and will have no hesitation in dealing with this company again. :grin

Guest

well i got to honestly say ive had no problems with them only ordered twice but after reading my give them a miss from now on

Guest

I'm very concerned, having placed an order but not received a dispatch email - which they state they'll send, no-one is answering the phone or replying to my emails.

My order is about £30 but I suspect already I'm going to have to report this company to the relevant authorities.

My advice to anyone would be to stay away from this company.

Guest

I placed an order last weak by the sounds of this I waun't b getting it.

Guest

Never in my life have I been so angry. I have also had a terrible experience with these s##theads!

I ordered from them, then couldn't make contact with them do had to do so through PayPal, then when they eventually sent the items they weren't as described so I sent them back for a refund and now the lying b####%d has said I didn't return all the goods. He even had the nerve to reply to my email saying I sent it back in a tiny envelope not big enough for the contents. Well, luckily I sent it back via recorded del and have proof it was intact a packet and not an envelope but now I have to take them to count to get my money back. Never in my life have I wishes so much bad karma on someone, but I am a believer in it and I hope they get what they deserve.

If everyone on this thread was to report them to ts as I have I would hope that they not only get fined but shut down too. Warning to all don't deal with this company, rob and Janet ehlers are scammers I ot looking to make a quick buck to no doubt pay off there near £30k debt.

Btw, all this info is available via company's house. To those who are owed money good luck, I hope we all win in the end.

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stuarth
map-marker Woking, England

DARTS, BEST OF BRITISH DARTS ARE SCAMMERS

I Ordered goods totally just over £50 but never received even though they sent me an email saying goods have been dispatched.

I paid extra £5.95 for special delivery goods never turned up so i tried contacting them by phone but it's constantly engaged whether it's during the day or middle of the night.I have sent more than 10 emails to them and not one response so i am now taking them to the small claims court if my bank does not refund my money. DO NOT USE THIS COMPANY. Worst company ever dealt with by a long way

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Loss:
$51
1 comment
Guest

I called them today about an order that was placed before christmas, they tried telling me they were sent and signed for and didnt want to do anything to help!

Never ever use them.

I am bringing my case to the darts federation to try and get them closed down!

Any one else had similar problems?

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