New Reviewer

COMPLETE waste of TIME, effort and sanity

**AVOID AT ALL COSTS** They do not respond to e-mails - EVER! Items NOT shipped on time for events and they do not INFORM you that you will not get them no matter how many times you ask for information! (I e-mailed them 5 times after the order) THEY COMPLETELY IGNORE YOU! Briefly: I placed my order for bridal shower favors *8 weeks* in advance of my event. I got my confirmation the very next day and my credit card was charged. That was the last I heard from them. After MULTIPLE attempts at trying to get a status or ANY information from them regarding my order (the website is not updated or current), the shower is now SATURDAY (2 days from writing this) and I JUST received the credit to my card - I only found out by looking at my statement- not from any notification from THEM and I have still not received ONE RESPONSE vie e-mail or phone call about anything regarding my order. I now have to scramble to find a suitable substitute for my guests and at what is now going to be a considerable expense in this harsh, financial environment. There is no phone number or address posted on their website for a reason I suppose - Well, after MUCH exhausting research- here it is if you have any issues with them... They are located in the MIAMI, FL area and the number for the business is: (786) 547-**** Dont be too surprised if when you call you get the "full mailbox" message- after I called it once, I was always "clicked in" to that...
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#181964 Review #181964 is a subjective opinion of poster.
Edison, New Jersey


Best Favors Direct Terms of Service
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Best Favors Direct is a leading American online shop of small gifts and souvenirs. The wide assortment allows clients to choose a photo frames or possibly a candle set with diverse decorative elements. The main shopping categories are following: beach theme, asian theme, wedding theme and many candles. The prices are not very high and the site is easy to navigate. If a client has some questions, so he or she can contact with shop consultants and become unique with beautiful décor item. The company does not have a showroom. The office is based in Miami.

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