map-marker Eastpointe, Michigan

Best Buy Motors Customer Care Review

Chris did a nice job fixing our car.
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Reason of review:
Good customer service
map-marker Columbus, Ohio

2003 Kia Sedona Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I purchased a 2003 kia sedona at 157k miles. I now have 171k miles. The van has ran pretty good for the most part of the lease. Minor issues thus far. I had a tune up done and now runs great again. Had for over a year now. Not a bad running van. I got lucky.
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Reason of review:
Good quality
map-marker Kalamazoo, Michigan

Best Buy Motors - Car Review from Kalamazoo, Michigan

I bought a car from best buy motors, my gas gage was broken, I needed new breaks, gas was spilled in the back of my trunk, and there was a fuel leak. They had my car for a week to fix everything that cheesed to be done and they only fixed one thing, the fuel leak. That car was a lemon. Also, one of my co workers bought a car from them and they were telling them all of my business to them. I suggest you to not go to them
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Reason of review:
Bad quality
Tracey M Cqn
map-marker Columbus, Ohio

Best Buy Motors in Columbus, Ohio

Updated by user Aug 18, 2011

Here is an update on the car. It was a 2001 Maroon Mercury Grand Marquis.

I lived directly across the street from Best Buy Motors long enough to see this SAME car be sold and repoed twice. This company charged all of these people the same amount. I guarantee you that with initial down payment of $1500 and if two other people did a down payment of $1500 they already earned way more than what they paid for this car. These amounts do not include the weekly payments received.

I had this car for 3 months, when it was time to get it inspected and have the oil change is when they wanted me to pay per mileage over, BEFORE my lease was up. These other people had the car for about the same amount of time. Can you imagine how much these lowlifes are scamming hardworking people who are trying to build up their credit?

I know it was the same car because the car had a specific dent in the rear panel. They resold and repoed this car three times including my experience.

Original review Apr 06, 2010
I purchased a car here several months ago. These people will scam you by trying to charge you overage miles on the lease before the lease is fulfilled. I had to deal with impolite, ghetto people who have no phone manners. I literally could see her snapping her neck over the phone. I was told not to sign things unless I read them first. After rereading contract,it clearly states that when my lease is terminated I would then have to pay my miles over. After paying my car payments up and my service agreement, I was 5 days late on one payment, not even $300 behind and they came and repoed my car and REFUSED to discuss anything that day. Ron the other "super" nice person there stated he was not discussing this with me that i would have to call back the next day. I have contacted an attorney because I do not have the money to pay down on another car. I know I have legal rights and these people will use and abuse others just to get the car back. That is what they wanted because now some other poor soul will get this car and pay out the *** for it.
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have one from them now, sold to me with a bad tire, that i questioned more than once before i bought it, was driving down 270 and window just crashed down, they had to replace engine mount, when they did replace tire, the *** put it on wrong side, so i had to buy another one anyway, because i was tired of dealing with it, first car i test drove, had to have a jump before could drive, its worth going to, if you lease and you know you wont have to have it long, praise God my problems were minor and they did fix them, evn though i went through a lot to get it done, but i wouldnt recommend them to anyone


You are so absolutely right about Best Buy. They lure you in with these seemingly great terms, and they promise they will work with you.

Oh no, no working with you at all.

I will post more details later, but this is truly a company to avoid!

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