Product: Berrylook Customer Care Clear all filters (115 of 115 reviews match)
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BerryLook - Items were very small!

and received clothes that looked like size SMALL! finally received the items, I got two of each in error. I ordered size 2X. No way do they even get over my arm. Can't afford to mail them back. Will never order anything from you again & I have told all my friends about this big problem. Shame on you. I can"t believe I paid for all this merchandise I cannot fit into any of it!!
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Berrylook Customer Care
#1559240
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BerryLook - Bad return policy

I contacted them and followed their directions for a return. I sent the package and never received a refund. They kept my money and my return. Could not contact them about it again. Never use this company.
1.0
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Exchange, Refund and Cancellation Policy
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Berrylook Customer Care
I didn't like
  • Return policy and not easy to contact
  • Return policy and ability to return goods
#1558768
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i have purchased an order over 2 weeks ago and i still have not received it
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Anonymous
Anonymous

Me too! I am super upset. I ordered two weeks ago and I still have nothing. I keep seeing processing message over and over. What is going on!?????? I dont see any contact numb...

1.0
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Berrylook Customer Care
#1558227

BerryLook - Phone was busy

Phone was busy when I called the number
1.0
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Berrylook Customer Care
#1558226
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BerryLook - To return an order

Phone line is constantly busy.
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Berrylook Customer Care
#1557603
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BerryLook - Frustrating

They sent me 2different color shoes. The shirt is cheap. Their customer service is deplorable. They suggest NOT sending items back for a refund as shipping costs to much. But offered me a twelve dollar refund ( I spent over fifty) or a coupon for fifteen. The last thing I want is to order from this company ever again. What am I to do with shoes that do not match ??????????????? NEVER EVER order from this company!!!!!!!!!!!!!!!!!!!!!
1.0
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Berrylook Customer Care
I didn't like
  • Not happy with their lying about ability to return or exchange
#1557229
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Ordered pair of sandals April 3rd still not received them
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Anonymous
Anonymous

I wish I would have researched berrylook before ordering on June 3rd. I have a feeling my order is not coming! They wont even answer my email. The reviews on the berrylook web...

Product
Berrylook Customer Care
#1557126

BerryLook - Can't Get A Hold Of Anyone At This Company

I ordered (4) pair of shoes on May 22, 2019@ 11:49:19 (order #E1040036) and of the (4) I needed to exchange (1) Sku# B5C3D5F41D4A, WP-022539322 pair for a larger size (10). They send you to a site for returns and when you enter your information at the bottom it requires you to enter a capchra varication and each one you enter tells you that it is invalid. This is ridiculous. It was very easy for them to take my money but I can't get any service afterwards when they state that they will gladly help you with returns and exchanges. That was all a lie. Plus there is no phone number to contact customer service with. Thanks for Nothing Dis-satisfied Customer
Product
Berrylook Customer Care
#1556463
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BerryLook - I like their styles but I have a few things I would like to return before I order other items. HELP?

I never heard back from them at all.
Product
Berrylook Customer Care
#1555797
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BerryLook - SCAM OF A COMPANY

DO NOT ORDER FROM BERRYLOOK!! items are not as pictured, sizes are wrong, takes month to receive and then returns are never credited back. SAVE YOUR TIME & ENERGY and shop somewhere else. This company is a total scam!! DO NOT DO IT NO MATTER HOW GOOD CLOTHES LOOK ON LINE, they are not what they seem. I learned the hard way.
1.0
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Exchange, Refund and Cancellation Policy
Value for money
Product
Berrylook Customer Care
#1555760
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