Product: Berrylook Customer Care Clear all filters (0 of 59 reviews match)
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BerryLook - Want to return items

Nothing happened, but the clothing doesn't fit. need to return all.
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Berrylook Customer Care
#1517430
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BerryLook - Refund

The customer service is very hard to get in touch with. Have made two on line request to return and get a refund for a pair of shoed that was of very poor quality. All I want it to return the shoes and have my money refunded and I have not heard form their service department. I ordered from them in good faith and I have not received any services from them and it has been almost a week since I have contacted them.
1.0
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Exchange, Refund and Cancellation Policy
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Berrylook Customer Care
I didn't like
  • Quality of produce
#1517413
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Order outfits after the way went for 4 weeks I tried contacting them whivj was not easy, sorry they were, and sorry I was when they arrived the dress was made out of dish towel material, the other was a childs size Disappointed so I will reseach any ad with things with...
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Anonymous
Anonymous

Worst scam I have ever come across! Spent $78.00 n had to donate clothes due to to poor quality! They need to be put out of business . Something needs to be done about these s...

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Berrylook Customer Care
#1517067
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BerryLook - Return

BerryLook - Return
BerryLook - Return
BerryLook - Return
BerryLook - Return
BerryLook - Return
BerryLook - Return
I returned several items for a different size. I have not seen or heard anything from them.
1.3
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
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Berrylook Customer Care
#1515436
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BerryLook - Try to call but is allways busy

I return the items because everthing was to small I am waiting for my moany back to my acct but so far nothin what is next
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Staff
Product
Berrylook Customer Care
I didn't like
  • No retun label
  • Way you do not answer the phone there is no customer service
  • Difficulty to acquire a return label
#1515155
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BerryLook - Phone number is busy all the time

Received order after a month, tried to get info on return n refund and can’t submit request on website. Tried to call n get a busy signal
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Berrylook Customer Care
#1514356
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I need a return address to send back my order it is to small and not like I thought it should be order E809163 connie thurman 100 old town Dr Barstown ky 40004
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Anonymous
Anonymous

Good Luck! I have been trying to get a return address for days now! Sent several e-mails and no answer. You only have 30 days from the time you receive order to return. Will p...

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Berrylook Customer Care
I didn't like
  • I did not like
#1512656
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My wife bought a dress from them online . She gave them the bank info they asked for .They hit are bank account for 3000.00 dollars a day later .They have responded by email late in the night . No calls yet .
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sandralynndavis
sandralynndavis

You do realize this company is based in Hong Kong right? I hope you have a very friendly bank or you may have just lost 3 grand. I’m assuming your wife saw this company advert...

1.0
Product
Berrylook Customer Care
#1511608
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BerryLook - To exchage

the phone is busy all the time
Product
Berrylook Customer Care
#1511536
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BerryLook - Return and Refund Issue

After receiving my order and inspecting the item, I contacted Berry Look via e-mail and requested the refund instructions. The response was " We have received your request and will respond within 1 - 2 business days. Thanks After 2 Days I contacted them again requesting the return slip and address. The response was the same. "We have received your request and will respond within 1 - 2 business days. Thanks! I think they will never respone. But I will try again the Customer Phone # I found on the Internet. It looks like they are scamers.
1.0
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Product or Service Quality
Product
Berrylook Customer Care
I didn't like
  • There is no customer service
#1511277
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