Bernard Law Group
Bernard Law Group Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Recent recommendations say "Don't waste your time." Consumers report low satisfaction, citing poor customer service and a high price level.
Positive Feedback
Few positive notes appear; most reviewers express dissatisfaction with communication but some cases were reviewed despite concerns.
Negative Feedback / Risk Areas
- Rude responses and alleged bias noted in Bernard Law Group reviews.
- Clients report poor communication and needing to chase attorneys, a common Bernard Law Group customer complaints theme.
- High price level relative to perceived service quality and concerns about billing practices.
Key Takeaways for Future Customers
- Expect to verify responsiveness and ask about communication policies upfront.
- Confirm fee structure and dispute/refund procedures before signing.
- Consider comparing customer service and pricing with other firms.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Recent recommendations say "Don't waste your time." Consumers report low satisfaction, citing poor customer service and a high price level.
Positive Feedback
Few positive notes appear; most reviewers express dissatisfaction with communication but some cases were reviewed despite concerns.
Negative Feedback / Risk Areas
- Rude responses and alleged bias noted in Bernard Law Group reviews.
- Clients report poor communication and needing to chase attorneys, a common Bernard Law Group customer complaints theme.
- High price level relative to perceived service quality and concerns about billing practices.
Key Takeaways for Future Customers
- Expect to verify responsiveness and ask about communication policies upfront.
- Confirm fee structure and dispute/refund procedures before signing.
- Consider comparing customer service and pricing with other firms.
Turn one complaint into a collective action
Rude treatment
- - The reply to my fall-case inquiry was rude.
- - I sent photos of the unsafe area and my injuries.
- - It feels like a sleazy, unreliable business.
I emailed an inquiry about getting a representative for a fall at fast food restaurant. I received a very rude response that it wouldn't be a case they would be interested in.
I included pictures of the unsafe and unmarked area where I fell and of my injuries. I think it was because it would not have been a "high ticket" case and that I'm an "old person.".
In any case common courtesy would have been better. I feel that this is a sleazy unreliable business.
- Read review
User's recommendation: Don't waste your time.
BERNARD LAW GROUP IS HORRIBLE
- - I did most of the work on my case and had to email for status.
- - I would not use Bernard Law Group again.
This has been the worst experience ever. I would never use Bernard Law Group again.
My accident happened almost a year ago and ever since the very beginning I have had to do all of my own work regarding the accident. I have to constantly email the attorney and his paralegal asking status of my case. I have also had to basically convince my own lawyer to fight for me.
Everytime I email I get told, "oh yeah, we will follow up on that today." They will also pretend like they don't receive my emails checking status. I WILL NEVER USE BERNARD LAW GROUP AGAIN, especially Matt Hale & Carly Mallow.
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This sounds exactly like my case I am dealing with the same problem and the same people. Very bad move on my part to have trusted them I am changing attorney's ASAP I have learned that a good attorney will build a portfolio for you and your accident.
These people have done nothing but I am paying them. See ya, do not use them.