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Bermex

Bermex Reviews

bermex.acrt.com
What is your customer experience with Bermex?

Bermex Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Bermex has a 1.7 star rating from 1 review, with consumers mostly dissatisfied; reviews cite high price and reliability and product diversity concerns.

Positive Feedback

One customer report shows the company responded by arranging an inspection and repair through a retailer, indicating some problem-resolution effort.

Negative Feedback / Risk Areas

  • Reports of poor handling during service visits and rude technicians create notable Bermex customer complaints about customer service.
  • Product assembly and missing parts caused safety issues and reliability complaints.
  • High price level noted alongside concerns about billing and payment interactions.

Key Takeaways for Future Customers

  • Check Bermex reviews and confirm part installation and warranty before purchase.
  • Document interactions and expect to follow up on repairs or billing issues.
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Earl B Ovy

Leg on new kitchen table detached. Clips that secure leg were not installed at factory

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AI Highlights
  • - One leg detached; table started to tip.
  • - Clips for the footing were not installed.
  • - Rider Furniture will send someone to inspect on Friday.

One support leg became disconnected from the pedestal base and the table started to tip over. Upon a visual inspection it appears that the clips that attach to the footing were not installed.

One side has the clips and the disconnected side has none. I contacted Rider Furniture about this problem and they informed me that they will send someone to our home on Friday to inspect the problem.

If possible, can you mail the missing clips to Rider Furniture in Princeton, NJ?

That should reduce our wait time for this repair. You can reach me at 1 60*-***-****

Thanks for your speedy response to this request.

Earl Brancolino

Preferred solution: Let the company propose a solution

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Anonymous
map-marker Saint Clairsville, Ohio

Bermex Inc - Staff Review from Saint Clairsville, Ohio

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AI Highlights
  • - Andrew from Bermex was rude.
  • - He belittled my disability, triggered a seizure, and said being crippled isn't a reason to pay.

The man who came to my house today, Andrew from Bermex, was extremely rude. His manner of speaking was absolutely uncalled for.

I am a paraplegic in a power wheelchair. I am unable to function as quickly as he felt was acceptable. He made one degrading comment after the next. He continued his verbal assault with a smile even during the seizure he triggered.

My nurse was aghast that she was trying to care for me and his response was that he only had 10 minutes at each house and this was taking too much time. I ended up turning my credit cards over to him so he could call in my payment because I was enable to do so during my medical emergency, and in his words "being crippled isn't a reason not to pay your bill." This entire experience was completely unacceptable!

Reason of review:
Poor customer service
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