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I have the same problem. Come to find out; they mixed some leather particles with polyurothane d sprayed the fabric and called it leather. I bought my three piece et from Conway furniture, who are out of business....The love seat is damages and the couch...I called several people to try to have it fixed; there is no way to fix it. I called Ashley Furniture, who bought the Berkline name and she said there is nothing they can do. I called an...
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Anonymous

Anonymous They did a story about this on the news tonight and they said you could send your information because they are getting refunds for people

#745821
I purchased a beak line sofa and loveseat with five years warranty if the couch rip got a whole in it! Well the three year into the life of the loveseat the recliner part the foam inside roll up lo like a ball called the company. Not cover because of normal wear and tear next the leather is cracking and slowly ripping a part!. Now of course it's normal wear and tear? So mad never again would I buy a warranty with sofa. So Berkline shame on you...
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#722032
I purchased a reclining sofa and love seat from Homemakers in Des Moines, Ia about 4 years ago. The recliners will not stay down on both sofa and love seat and when I called Homemakers to come out and fix them they stated that Berkline has gone out of business and they are unable to get parts for them. This is unacceptable, I gave over a $1000 for this set and they are not very old. I have called every furniture repair place in this area and...
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I didn't like
  • Customer service
#648078

Model 6301981 Review

#880055
2.0
I have a l shaped sofa and my springs have popped numerous times. It's 3 years old and has worn significantly. Not happy feel like I'm sitting in a hole.
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Berkline Recliner Review

#864713
2.0
Just bought a berkline recliner from Costco on Saturday. Within a few hours my small apartment had filled with fumes from it off gassing. Headach, nausea fatigue. Slurred speech. Even with fans going and doors & windows open, it's bad. Just moved my old sofa back in & put my expensive new recliner out on porch. Nasty, poisonous. I can't believe this!
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Berkline Recliners Review

#489535
Piece of *** berkline recliner form y elderly mom. Not even three yrs into owning it nus and bolts came out and it basically col Ljubljana apsed on right side, wont ever recomend Berkline to anyone, dont buy Berkline its garbage there selling people junk stealing there money.
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In 2009 my wife and I Looked for new living room furniture. Other than our Lay-Z-Boy recliner we purchased in 1994, which by the way is still in our home here in March 2015, we had never bought furniture for our living room that was above the economy line stuff. We invested nearly every cent of our tax return at Raymour & Flannigan buying a Berkline Queen pull out sleeper sofa, a Chase & a 2 piece reclining loveseat. In the store it was...
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1.9
I liked
  • Initial comfort and design
I didn't like
  • Durability and price
#611275
bought the couch and loveseat and should have returned it immediately! cushions were never positioned properly and look at how the material has worn with minimal use from 2 adults no children no pets
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#605692
My Berkline sofa's springs keep popping out and will not stay in place. The sofa is now sagging. Pieroway's in West Springfield, MA told me I was buying a quality American-made product with a lifetime warranty on the mechanism. Now they say Berkline is out of business and they are not responsible. What ever happened to standing by your product? I am now stuck with a poorly-made sofa and love seat, both of which have the springs popping out of...
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#575151
Same boat as everyone else, bought in 2010 and now I own $2500 worth of useless furniture. Cushions and fabric could not even hold up with blanket covers which have been on them since day 1. My previous couch and loveseat lasted 18 years with lots of abuse and still looked better than these. Now that the new company supposedly bought them out just for the name I would not even consider the new companies product line. Paid top dollar for nothing,...
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Anonymous

Anonymous same thing for me :-( garbage furniture but paid big bucks !!! pissed off for sure

1.0
#551955
YES WE PURCHASED A BERKLINE SECTIONAL IN 2010 AND NOW 4 YEARS LATER THE LEATHER IS PEELING OFF THIS YELLOW MUSTARD COLORED MATERIAL WHAT A DISGRACE AND IS LOOKS TERRIBLE WE PURCHASED AT THE FT HOOOD FURNITURE WARRIOR WAY PX AND THEY DO NOT WANT TO HELP US IN ANY WAY I SPOKE TO THE PX MANAGER AND SHE WAS NO HELP WHAT SO EVER TAKEN NO RESPONSIBILTY AT ALL . THIS IS NOT LEATHER IT IS THE BIGGEST RIP-OFF I HAVE SEEN IN LEATHER SOLD FURNITURE AND...
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1.0
I didn't like
  • No one has conatced me in a year
#550541
In 2006 I bought a set of Berkline theater seating type seats. They are extremely comfortable, and I have enjoyed them very much. They had a lifetime warranty, on the reclining mechanism, but in 2011, Berkline went bankrupt and ceased all operations. Recently a part of the reclining mechanism broke, so it lo longer operates smoothly, it's sort of clunky as it moves. I realize that means that the warrany is void, and I will have to pay for...
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Anonymous

poor buyer In 2008 I bought Berkline sofa recliner. Was very pleased with it until recently one of the recliner sides quit working. It is halfway raised and stuck there. I went to the...

#502437

Contact Berkline

Headquarters Address:
Berkline LLC
Attn: Product Services One Berkline Drive
Morristown, TN 37813
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i purchased the motorized reclining theater type sofa, i paid $1000.00 for this piece of ***, it turned out to be a waste of money!!!!! i also purchased the extended warranty as well, one of the springs broke within a year ... i had it repaired but the guy that did the repair made it worse. he really did make it worse, i then started sitting on the other side, my back aches after sitting on this junk for a few minutes. NEVER AGAIN WILL I BUY A...
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#364355