Anonymous
map-marker Marietta, Georgia

Broken Rod

The rod broke under pressure from a hang I am not upset things like this just happening in the fishing world from what I understand they are going to replace the rod
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User's recommendation: The rod broke under pressure from a hang I am not upset things like this just happening in the fishing world from what I understand they are going to replace the rod

WILLIAM G Omw

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Verified Reviewer
| map-marker Ashburn, Virginia

Stuna 112 hooks

caught a fat one today and the hooks got damaged. what size hooks are with jerk bait? hooks got bent, seem to very thin.
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User's recommendation: don't try to get customer support. you get really weird replies about lawyers. screw them.

Anonymous
map-marker Wichita, Kansas

Just got my order

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I called and spoke to somebody regarding some power worms they were charge to my card then the charge was taken off. the order was never placed. called back and hade to place a new order. This time all emails about the order Disappeared but charge was still there. Just got my order.
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User's recommendation: Power worms are the best bate for teaching your grandson how to fish thank you

Gary S Wqp

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Verified Reviewer
| map-marker Berkeley Lake, Georgia

Their fishing line and customer service sucks!

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I've had repeated issues of BT XL and XT line breaking for no reasons. Sometimes during cast, sometimes during retrieve. Today I lost a great fish because the line snapped under pressure. I tied a new lure on and cast and the line snapped again mid cast! Can't get anyone from Berkley to respond back! MY CUSTOMER SERVICE REP TODAY COULDNT HELP ME SHE SAID BECAUSE SHE WAS GOING TO LUNCH AND WOULD CALL ME BACK...SMH.
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Loss:
$100
Pros:
  • Good baits
Cons:
  • Fishing line sucks

Preferred solution: Let the company propose a solution

User's recommendation: Sta away from their fishing line. It's crap!

Daniel P Oof

Zero Customer Service

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Hubby ordered lures, they came in way smaller than I expected. Returned them, have confirmation that they were received, no credit on card yet, its been 3 weeks. Haven't received an email, no lures, no credit and no response to emails or phone calls, on hold for over an hour, no one is answering. Customer service does not exist - do not plan to order or purchase again from this company. Save your money!
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Loss:
$32
Pros:
  • Fishing gear
Cons:
  • Customer service does not exist

Preferred solution: Full refund

User's recommendation: Buy elsewhere

Andy S Aay

Deceptive advertising

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It is too bad you are not being upfront about your laborday sale. Your site says 10% off already marked down prices, but when I put in the code it does not take off the 10%. It is either deceptive advertising or your system is not working. I called yesterday morning and was told the person would have his supervisor get back to me. Never happened. Now I noticed you changed something that will increase my price if I remove the code, but when I go back to the site and look at the items they still have the reduced price that I started with before adding the code. This is so deceptive. I think its time to go to the internet with this one.
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Pros:
  • Good fishing gear
Cons:
  • Website promotions deceptive
Reason of review:
Pricing issue

Preferred solution: Let the company propose a solution

Nathan S Xib
map-marker Sacramento, California

(Fishing)Berkley line counter Does Not Work.

(Fishing)Berkley line counter Does Not Work.
Purchased a Berkley line counter. First time out it worked great. I even tested it for accuracy and it was almost dead on. Second time out it started to have trouble counting, it would skip or not count at all. Third time out it stopped counting all together. Also it would not reset. Tried Contacting Berkley several times with NO response. Guess they already got my money. Cabela's on the other hand replaced it free of charge. Thanks Cabela's. I have not even tried the new one. I had enough of the old one. I think Berkley just makes stuff that looks like fishing equipment.
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Loss:
$12
1 comment
Guest

I bought 6 of them, having used them1 time! none of them work, buyer beware!!

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