Berkeley Trace Apartments Reviews
Berkeley Trace Apartments Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment is negative: consumers report poor customer service, maintenance and safety hazards, and a high price level compared with services offered.
Positive Feedback
The location and some grounds upkeep receive occasional praise, and some reviewers note grounds are generally acceptable despite other issues.
Negative Feedback / Risk Areas
- Frequent customer complaints about rude office staff and unresponsive customer service.
- Consistent billing problems with high utility charges and opaque water billing practices.
- Maintenance hazards left on grounds causing injuries and safety concerns.
- High rent with regular increases, noisy units, and high resident turnover.
Key Takeaways for Future Customers
- Read Berkeley Trace Apartments reviews before touring and verify utility cost expectations.
- Document communications with management and request detailed billing records in writing.
- Inspect grounds and unit safety carefully and consider alternatives given reported issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment is negative: consumers report poor customer service, maintenance and safety hazards, and a high price level compared with services offered.
Positive Feedback
The location and some grounds upkeep receive occasional praise, and some reviewers note grounds are generally acceptable despite other issues.
Negative Feedback / Risk Areas
- Frequent customer complaints about rude office staff and unresponsive customer service.
- Consistent billing problems with high utility charges and opaque water billing practices.
- Maintenance hazards left on grounds causing injuries and safety concerns.
- High rent with regular increases, noisy units, and high resident turnover.
Key Takeaways for Future Customers
- Read Berkeley Trace Apartments reviews before touring and verify utility cost expectations.
- Document communications with management and request detailed billing records in writing.
- Inspect grounds and unit safety carefully and consider alternatives given reported issues.
Stay away!
- - Electric bills average $200–$300 per month.
- - Water/sewer is billed evenly with unclear usage.
- - Late-rent notices include court costs; staff are unhelpful.
Horrible horrible horrible! They get you in with signs around the town, advertising and when you go look at the place you think it's great.
Well what's that saying? If it looks too good to be true it is. First year wasn't horrible but DO NOT stay after one year. Electric bill averaged from $200-300 a month.
I talked to neighbors and theirs are around the same amount. They send you a water and sewer bill. It's just a bill. Nothing showing how much water you used or anything.
They send the exact or close to the same amount for water and sewer to the whole apartment complex. They get a bill and then spread it evenly to their residents which is illegal. If you ask for a water bill with what you used, you will be ignored. 1.
Very rude staff that are not helpful at all. My mother is disabled and has medical problems and was late on rent a few days. You know what we got on the door? A notice to report to court a week later.
Yes if you are a few days late on rent you will get a notice on your door to go to court to pay the costs. They also tack on court costs that are $136-300. So you need to go to court, pay your rent and extra costs for being a few days late. You also must pay the whole amount by the 4th of each month.
Any normal person would help with payment arrangements but not this place. You pay the whole bill by the date or court you go. Imagine your mother who can't walk and and having serious medical issues to just be ignored and talked down at like she is a piece of ***. Super rude and these people aren't right 2.
The turnover rate of resident's is crazy. I've had 3 new up stairs neighbors since I've moved here and see a new resident moving in or out of this apartment complex every week. 3. Grounds are usually good.
But recently dogs have been pooping all over and after reporting this problem we just get ignored over and over again. So watch your feet when you walk. We will be moving out this August because every year they raise the rent $45. So living here three years rent would have went up $135.
Add that to everything else overpriced and it's not worth it. My review may seem harsh but it's the reality.
I've lived in a few apartments in my life and this is by far the worst ever. Stay far away!
Grounds at Berkeley Trace apartments in Bensalem, PA 19020
- - Maintenance is needed at Berkeley Trace.
- - Sheet metal was left on the grass; I cut myself.
- - Grounds are not safe for kids; manager did nothing.
New maintenance is needed at Berkeley Trace apartments in Bensalem, PA 19020. Maintenance left sheet metal on the grass and cut myself.
The grounds at Berkeley Trace apartments in Bensalem, PA 19020 are not safe for kids and the new property manager did not do anything about it. I would not recommend Berkeley Trace apartments in Bensalem, PA 19020 at all. Their rent is high. The apartments at Berkeley Trace apartments in Bensalem, PA 19020 are outdated and the utility bills at Berkeley Trace apartments in Bensalem, PA 19020 are high.
Berkeley Trace apartments in Bensalem, PA 19020 has a great location but its not worth the rent. The staff is unfriendly.
Berkeley Trace Apartments Bensalem PA
- - Staff and maintenance are poor.
- - A son was injured by metal left outside.
- - Utility bills are high.
- - The property is unsafe.
Berkeley Trace Apartments in Bensalem PA stinks. The staff is awful and the maintenance the pits.
Berkeley Trace Apartments in Bensalem PA is one of the worst places I have ever lived. My son got hurt from some sheet metal they left outside while fixing the windows. The bills at Berkeley Trace Apartments in Bensalem PA are high and the apartments at Berkeley Trace Apartments in Bensalem PA are noisy. The property manager is nasty and they do not care about their tenants.
Berkeley Trace Apartments in Bensalem PA is unsafe. The utiliity bills at Berkeley Trace Apartments in Bensalem PA are high.
Berkeley Trace Apartments Bensalem PA
- - The apartments feel outdated.
- - Maintenance and staff are unfriendly.
- - The grounds are hazardous; metal left on site caused a cut.
Wish I had nicer things to say about Berkeley Trace Apartments in Bensalem PA, but the apartments are out-dated. Maintenance is scary.
The property manager and office staff unfriendly. The grounds a hazard. I cut myself on some metal they left on the grounds, when they changed the windows. The maintenance here is a safety hazard for me and my dog.
The rent at Berkeley Trace Apartments is high and the utility bills are through the roof. As for the kids, hopefully they did not cut themselves.
I would not rent here again. Berkeley Trace Apartments in Bensalem PA is the worst decision I ever made.
Berkeley Trace Apartments in Bensalem PA - Awful Apartment
- - Staff is not nice and seems uncaring.
- - Maintenance is horrible; windows are drafty.
- - Rent and utilities are high; safety is a concern.
There are good places and bad places and unfortunately Berkeley Trace Apartments in Bensalem PA is not a good one. The staff is not nice and don't seem to care.
The maintenance is horrible. The windows are new, but the apartments are still drafty. When they replaced the windows at Berkeley Trace Apartments, they left sheet metal everywhere. My son got hurt and they didn't seem to care.
Safety is a major issue.
The rent at Berkeley Trace Apartments is high and the utility bills are extremely high for as little as it runs. The location is convenient but Berkeley Trace Apartments in Bensalem PA is not a place I would want to live.
Bensalem, Pennsylvania
Berkeley Trace Apartments Bensalem PA 19020
- - Office staff is horrible and rude.
- - Maintenance is unreliable, nasty, and rude.
- - Rent increases yearly; windows drafty and apartments paper-thin.
Berkeley Trace Apartments in Bensalem PA is the worst place to live. The office staff at Berkeley Trace Apartments is horrible and rude.
The Maintenance at Berkeley Trace Apartments is unreliable, nasty and rude. One of the worst decisions I ever made in moving here. Berkeley Trace Apartments in Bensalem PA raises the rent every year. The windows are drafty.
The apartments at Berkeley Trace Apartments are paper thin. BIG mistake. Lousy maintenance. Noisy apartments.
High rent. Dog *** everywhere. Not a safe place to live.
Berkeley Trace Apartments is among the worst I have ever seen. The staff alone makes it not a pleasant experience.
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