Joe J Ufu

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Verified Reviewer
| map-marker Loveland, Colorado

Paid for a shipment and never received it. The customer service is nonexistent

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Berger Coins - Paid for a shipment and never received it. The customer service is nonexistent
Won an auction paid for it and never received my coin. No response from Berger until I told them I was filing with the BBB the told my they have been doing this for 27 years and everything will be fine. Nothing is fine no shipment no refund no communication from them. A complete waste of money. They should be called (Berger Cons) instead of Berger Coins. They have nonexistent customer service
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Loss:
$102
Cons:
  • Nonexistent customer service

Preferred solution: Full refund

User's recommendation: Do not purchase from Berger Cons

Andrea M Wbd

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Verified Reviewer
| map-marker Loveland, Colorado

No merchandise, no refund

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Berger Coins - No merchandise, no refund
Berger Coins - No merchandise, no refund - Image 2
Berger Coins - No merchandise, no refund - Image 3
I bought some things on auction in September and never recieved it. They dont return calls or emails. I have no tracking number. There are tons of reviews that corroborate my experience and these people should be prosecuted for fraudulent practices. Do not buy from this company they do not deserve your business!
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Loss:
$757
Cons:
  • Steal

Preferred solution: Full refund

User's recommendation: Run

Andrea M Wbd

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Verified Reviewer
| map-marker Loveland, Colorado

This company should be shut down.

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Berger Coins - This company should be shut down.
Berger Coins - This company should be shut down. - Image 2
I won and paid for several items over $700 on HiBid.com in September 2023. I never received the items, tracking numbers or monetary return. They rarely communicate, and when they do, they do not do as they say. Their phones are out of service or never answered. There are many terrible reviews starting around August 2023., read them so that you dont get your money stolen.
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Loss:
$757
Pros:
  • No pros
Cons:
  • Are stealing from people

Preferred solution: Full refund

User's recommendation: Do not do business here.

Berger C

Business Information

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The Berger Family has been buying, selling, appraising & consulting in the fields of numismatics & collectibles since 1989. We are experts in numismatics and dealers in the fields of coins, currency, estate & native jewelry. Gold and silver have become one of our hottest commodities as of late in the shop, but we also deal small collectible items that vary in contents as well. We work with banks, trusts & private estates and in 2016, we opened a shop in Loveland, Colorado that is now open to the public.
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Pros:
  • We are here for our customers

User's recommendation: We are here for our customers

1 comment
Guest

You are selling people mystery boxes you claim are worth $3000 and if they are lucky enough to get their items they are valued at barely $40 on a good day. I won an auction and never got my items.

Your company has met your match because I will not stop. You use false advertising and rip people off.

I’m a cancer patient trying to make money off my winnings to pay bills and you do this to people? Shame on you and your family business

Vicki P Fpn

LOVE Berger's auctions!

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I've participated in well over a dozen Berger auctions and am extremely satisfied. All but one shipment was delivered in about 2 weeks. I inquired about the one that took longer and they were very responsive to my call. They called me back even when I told them they didn't need to and kindly provided a reasonable explanation. All of the items I've bid on and won have been good quality. I love Berger's auctions and I will continue to participate in them! Thank You Berger Coins! :o)
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Pros:
  • Kindness and responsiveness of berger owners
  • Ease of bidding on items
  • Selection
2 comments
Guest

They helped you but how many do they ignore? I’m one of them and intend to hold them accountable

Guest

It was a pleasure working with you

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Frank S Slm

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Verified Reviewer
| map-marker Huntington, Indiana

Never Received Merchandise

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Bought several hundred dollars worth of merchandise from their auction. Never Received Merchandise. Stay Away. Dont even think about buying from them.
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Airen Jbj

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Verified Reviewer

Theives, invoiced and never delivered coins "BEWARE"

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On line bid never sent product quick to invoice , BEWARE Thieves!!! Tried multiple emails and no responses back
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Loss:
$58
Cons:
  • Bunch of fing cons

Preferred solution: Full refund

User's recommendation: run

1 comment
Guest

I’m in the same boat. It’s been almost 3 weeks no responses from 4 emails and Hibid even tried to contact them. They are going to wish they never did this to me.

Anonymous
map-marker Arlington, Texas

Ripped off

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Never delivered the items purchased , Won't answer his phone, won't answer text ,sms ,anything. He knows you will complain. He don't want to answer any questions. His auctions are for dumping his bulk junk coins that he otherwise can not sell , but makes maximum profits on them because of how he words it on the auction.
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User's recommendation: avoid this place

1 comment
Guest

He claims his mystery auctions are worth $3000 and from what I read he sends junk. I won a lot of items including the mystery box and never got anything.

Starting the process to get my money back and turn him in to the Federal and State government. Not today Berger

Anonymous
map-marker Chicago, Illinois

Fraudulent account

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Money took out of my account from a fraud??? I bought coins from them and never received them. After many attempts to get them just kept getting the runaround from them and contacted hi- bid and they done absolutely nothing. Contacted my credit card company to inform them about berger coins and they reimbursed me.
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1 comment
Guest

I’m going to do the same thing

Pablo P Pse

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Verified Reviewer

SCAMMED

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Berger Coins - SCAMMED
Berger Coins and Collectibles SOLD me counterfeited coins totaling more than $800. I tried to get a refund FOR MONTHS to no avail. Very BAD people, NO business ethics, crooks.
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Loss:
$820
Cons:
  • Unethical business

Preferred solution: Full refund

User's recommendation: AVOID this JOINT!

3 comments
Guest

I’m so sorry they did this to you. Turn them into the federal trade commission and the consumer protection agency

Guest

Totally disagree. I do lots of coin purchases and sales with them.

They are fair and I dont have the same opinion at all. All my coins are the real deal and very fair in price.

Guest

I absolutely agree! They are extremely shady! DO NOT BUY FROM!!!

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