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Berger Coins

Berger Coins Reviews

www.bergercoins.com
What is your customer experience with Berger Coins?

Berger Coins Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Berger Coins has a 1.9 star rating from 9 reviews; consumers are mostly dissatisfied. Rating skewed unfavorable at 78% with widespread reports asking for a refund and filing complaints about auction transactions and customer service.

Key Takeaways for Future Customers

  • Check Berger Coins reviews and recent auction feedback before bidding.
  • Expect recurring customer complaints about non-delivery and unreturned payments.
  • Document payments and pursue refund options promptly.

Negative Feedback / Risk Areas

  • Multiple reports of no merchandise after payment and nonexistent customer service.
  • Accusations of misleading listings and possible fraudulent practices.
  • Delayed or absent refunds despite requests.

Positive Feedback

A few customers report timely deliveries and responsive owner communication in isolated past auctions.

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Media from reviews

Berger Coins - Bait-and-switch
Berger Coins - SCAMMED
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Show reviews that mention
auction service dollars money consumer hurry ripoffs star terms check
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Ian J Mct

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bait-and-switch

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AI Highlights
  • - The reviewer calls it the worst auction house.
  • - Photos and descriptions are false, items are poor quality, and BBB complaints were ignored.
Berger Coins - Bait-and-switch

AVOID THIS SCAM BUSINESS!!! This is by far the worst auction house I have ever dealt with, and nothing about this operation is professional.

The photographs and descriptions in the listings are false and misleading, the items are all poor quality, and the customer service is non-existent. I filed a complaint with the Better Business Bureau due to their illegal business practices, but they never responded - come to find out, they've ignored 18 BBB complaints and have an F grade.

User's recommendation: Do not give them your money.

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Vicki P Vdq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Loveland, Colorado

NO STAR review for these ripoffs! They sure cash the check in a hurry and then never send your item(s).

AI Highlights
  • - Won a tiny piece of gold in April; sent $111 on May 1.
  • - The May 4 check cleared; no reply.
  • - By August, they had the money; reviewer got nothing.

I "won" a tiny piece of gold in April, sent the check for $111 dollars on May 1st. It cleared my bank on May 4th, so they ran to the bank with it.

Then nothing. I email them and they ignore me until I start to get nasty with them. Finally he responds and claims that he thinks my check bounced (I DIDN'T)! Here I am, the end of August, they got my money and I got nothing.

DON'T BID IN THIS AUCTION!!

THEY SUCK! They are so bad, they have a "Pissed Consumer Terms of Service"

Loss:
$111

Preferred solution: Full refund

User's recommendation: AVOID THIS AUCTION AT ALL COSTS!!

View full review
Joe J Ufu

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Loveland, Colorado

Paid for a shipment and never received it. The customer service is nonexistent

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AI Highlights
  • - Won auction, paid, never got the coin.
  • - There was no response, no shipment, and no refund.
  • - They claim 27 years in business.
Contains 1 confidential file for company representatives

Won an auction paid for it and never received my coin. No response from Berger until I told them I was filing with the BBB the told my they have been doing this for 27 years and everything will be fine.

Nothing is fine no shipment no refund no communication from them. A complete waste of money.

They should be called (Berger Cons) instead of Berger Coins. They have nonexistent customer service

Loss:
$102
Cons:
  • Nonexistent customer service

Preferred solution: Full refund

User's recommendation: Do not purchase from Berger Cons

View full review
Andrea M Wbd

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Loveland, Colorado

This company should be shut down.

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AI Highlights
  • - Won and paid for items over $700 on HiBid in Sept 2023; never received.
  • - No tracking numbers or refunds; rare, unreliable communication.
Contains 2 confidential files for company representatives

I won and paid for several items over $700 on HiBid.com in September 2023. I never received the items, tracking numbers or monetary return.

They rarely communicate, and when they do, they do not do as they say.

Their phones are out of service or never answered. There are many terrible reviews starting around August 2023., read them so that you dont get your money stolen.

Loss:
$757
Pros:
  • No pros
Cons:
  • Are stealing from people

Preferred solution: Full refund

User's recommendation: Do not do business here.

View full review
Andrea M Wbd

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Loveland, Colorado

No merchandise, no refund

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AI Highlights
  • - I bought items at auction in September and never received them.
  • - They won't answer calls or emails; no tracking number.
Contains 3 confidential files for company representatives

I bought some things on auction in September and never recieved it. They dont return calls or emails.

I have no tracking number.

There are tons of reviews that corroborate my experience and these people should be prosecuted for fraudulent practices. Do not buy from this company they do not deserve your business!

Loss:
$757
Cons:
  • Steal

Preferred solution: Full refund

User's recommendation: Run

View full review
Berger C

Business Information

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AI Highlights
  • - Berger Family has worked in numismatics since 1989.
  • - They deal coins, currency and estate jewelry; Loveland shop opened 2016; gold and silver are hot.

The Berger Family has been buying, selling, appraising & consulting in the fields of numismatics & collectibles since 1989. We are experts in numismatics and dealers in the fields of coins, currency, estate & native jewelry.

Gold and silver have become one of our hottest commodities as of late in the shop, but we also deal small collectible items that vary in contents as well. We work with banks, trusts & private estates and in 2016, we opened a shop in Loveland, Colorado that is now open to the public.

Pros:
  • We are here for our customers

User's recommendation: We are here for our customers

View full review
1 comment
Guest

You are selling people mystery boxes you claim are worth $3000 and if they are lucky enough to get their items they are valued at barely $40 on a good day. I won an auction and never got my items.

Your company has met your match because I will not stop. You use false advertising and rip people off.

I’m a cancer patient trying to make money off my winnings to pay bills and you do this to people? Shame on you and your family business

Vicki P Fpn

LOVE Berger's auctions!

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AI Highlights
  • - Berger auctions satisfy me.
  • - Most shipments arrive in about 2 weeks.
  • - All won items are of good quality; support was responsive.

I've participated in well over a dozen Berger auctions and am extremely satisfied. All but one shipment was delivered in about 2 weeks.

I inquired about the one that took longer and they were very responsive to my call. They called me back even when I told them they didn't need to and kindly provided a reasonable explanation. All of the items I've bid on and won have been good quality. I love Berger's auctions and I will continue to participate in them!

Thank You Berger Coins! :o)

Pros:
  • Quality of items
  • Kindness and responsiveness of berger owners
  • Selection
View full review
3 comments
Guest

I'm the Vicki that wrote the above review. As of August 2024, I was WRONG.

I won an item, I sent the check, they cashed it immediately and then ignored me when I emailed them 2 months later to ask about the item. These guys are huge RIPOFFS!! Any auction is better than this one!

You've been warned - DO NOT PARICIPATE IN THIS AUCTION! What a bunch of cons!

Guest

They helped you but how many do they ignore? I’m one of them and intend to hold them accountable

Guest

It was a pleasure working with you

View more comments (2)
Frank S Slm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never Received Merchandise

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Bought several hundred dollars worth of merchandise from their auction. Never Received Merchandise.

Stay Away. Dont even think about buying from them.

View full review
Airen Jbj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Theives, invoiced and never delivered coins "BEWARE"

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On line bid never sent product quick to invoice , BEWARE Thieves!!!

Tried multiple emails and no responses back

Loss:
$58
Cons:
  • Bunch of fing cons

Preferred solution: Full refund

User's recommendation: run

View full review
1 comment
Guest

I’m in the same boat. It’s been almost 3 weeks no responses from 4 emails and Hibid even tried to contact them. They are going to wish they never did this to me.

Anonymous
map-marker Arlington, Texas

Ripped off

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AI Highlights
  • - Items purchased were never delivered.
  • - Seller does not respond to calls or texts.
  • - Auctions appear to sell bulk junk coins for profit.

Never delivered the items purchased , Won't answer his phone, won't answer text ,sms ,anything. He knows you will complain.

He don't want to answer any questions. His auctions are for dumping his bulk junk coins that he otherwise can not sell , but makes maximum profits on them because of how he words it on the auction.

User's recommendation: avoid this place

View full review
1 comment
Guest

He claims his mystery auctions are worth $3000 and from what I read he sends junk. I won a lot of items including the mystery box and never got anything.

Starting the process to get my money back and turn him in to the Federal and State government. Not today Berger

Anonymous
map-marker Chicago, Illinois

Fraudulent account

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AI Highlights
  • - Charged for coins I never received.
  • - Tried contacting the seller; HiBid gave no help; credit card reimbursed the charge.

Money took out of my account from a fraud??? I bought coins from them and never received them.

After many attempts to get them just kept getting the runaround from them and contacted hi- bid and they done absolutely nothing. Contacted my credit card company to inform them about berger coins and they reimbursed me.

View full review
1 comment
Guest

I’m going to do the same thing

Pablo P Pse

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

SCAMMED

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Berger Coins - SCAMMED

Berger Coins and Collectibles SOLD me counterfeited coins totaling more than $800.

I tried to get a refund FOR MONTHS to no avail.

Very BAD people, NO business ethics, crooks.

Loss:
$820
Cons:
  • Unethical business

Preferred solution: Full refund

User's recommendation: AVOID this JOINT!

View full review
3 comments
Guest

I’m so sorry they did this to you. Turn them into the federal trade commission and the consumer protection agency

Guest

Totally disagree. I do lots of coin purchases and sales with them.

They are fair and I dont have the same opinion at all. All my coins are the real deal and very fair in price.

Guest

I absolutely agree! They are extremely shady! DO NOT BUY FROM!!!

View more comments (2)

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